Chantel
9 Μάρτιος 2024
We arrived in the evening after traveling through a snow storm. Upon arrival, there was no staff at the front desk so I waited a bit. We checked in but when we got to our room, we found out it was already occupied. We let the front staff know, and he apologized stating it must have been from his end. We finally got to our own room, but there was water in the tub, and the toilet was not working. We informed the evening staff, and they stated they would send maintenance. They came the following morning, and he was very helpful. I don’t think our stay would have been pleasant if it weren’t for his service which also changed my perspective of our stay. Minor glitches were just that, and I’m happy that those issues were taken care of for future travellers. I will book there again because of the efficiency some of the staff, namely the maintenance.
Μετάφραση