Επισκέπτης Χρήστης
2 Μάρτιος 2024
What can I say other than truly excellent! We stayed for two nights towards the end of February and we were sad to leave. I would not hesitate to recommend or return to Flameback. We chose Flameback as it was a smaller hotel, and felt more local than the big hotel complexes nearby. We also wanted to experience the Safari/tent accommodation. The resort has three wild dogs there, who mainly slept under the trees in the shade, but came and greeted guests with a friendly face, wagging their tails. They were very friendly and we really enjoyed having them there, one even snoozed on our porch one morning. Staff and Service The team at Flameback made our staff memorable. With only a small team we felt like we were part of the Flameback Family and they could not have done anything more for us. Ahead of our trip, correspondents with the hotel receptionist was quick and easy, she arranged transportation to and from the hotel plus our itinerary for the 2.5 days we were there ; this included two half day safari’s and a cooking demonstration with lunch. Upon our arrival we received a warm welcome, with a cool towel and welcome drink. After a short initial look around the reserve we were taken to out tent, our bags were already there when we arrived. The hotel staff were just fabulous, each team member did their job exceptionally well and make us feel like special guests. No requests was too much and the chef even kindly made me their Sri Lankan Prawn dish for dinner one even, which was outside of the set dinner menu. Our waiters were extremely personable and we looked forward to seeing them for breakfast and dinner. Our safari guide and driver were fabulous, incredible knowledgeable and also very respectful to the animals, not crowding around like other jeeps did! I can honestly say, the service we received and how the team treat their guests is exceptional! You can tell they have so much pride in their jobs. Food We ate at the resort each evening; there was a set menu for $20 and it was delicious! Breakfast was included and we received fresh fruit, fruit juice, coffee, pastries and a cooked opinion (many choices on offer). All was cooked well and tasted very good. The chef came to introduce himself and check all was well, which was a nice touch. The food was excellent! The setting for dinner was also lovely, lots of candles and soft music. The perfect way to unwind at the end a busy day. Accommodation and amenities We stayed in one of the deluxe tents, which we really enjoyed. It was the perfect size and decorated tasteful, in keeping with the surroundings. -Each tent had a working toilet, air-con and shower with both hot and cold water! -The bed was very comfortable with nice pillows and lovely soft linen. -Towels, robes, hairdryer and toiletries were provided -there was amble space to hang or fold your clothes. -the tent also came with a secure safety deposit box and a lock and key. -Drinking water was provide
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