Residence Inn Worcester

一般，不太好

Very convenient location to UMASS. Hotel is dated and there was no housekeeping. Hallways do not smell fresh.

Beyond a comfortable suite, staff were excellent! Front-desk people were helpful, friendly and remembered me and my circumstances. Breakfast room staff were friendly and efficient.

Corridors needed serious vacuuming Suite was very tired looking , tv not working , towels quite worn .and surfaces did not feel very clean . Bed was comfortable enough . HVAC unit was noisy and never shut off . The four double hung windows not fully latched . So cold air draft as well Yet staff was lovely and attentive .

I was a little worried about staying here after reading all the negative reviews. This hotel is absolutely fine. It’s clean, comfortable and was quiet. The rooms could definitely use updating, yet it was still very nice.

This property is housing migrants. The hallways have a terrible odor. The staff is nice and we enjoy the pool. The rooms are nice just avoid the halls and migrants.

Easy access. Clean and quiet. The furniture and vanity is showing quite a bit of wear and tear, should be replaced.

The furniture was ripped. The couch you could not even sit on without pilling all of the cushions on the seat part. The chair at the desk was broken and almost threw me on the floor. TV remote in the main room on 3/4 of the buttons worked. When we asked to have them clean the room they only replaced the towels and made the bed. They did not empty the garbage which was full or vacuum the rug. The room was clean when we first got there. Staff was friendly.

The property was close to attractions and easy on off highway . Rooms very spacious and nice kitchenette area.