City Convenient Hotel (Xi 'an Drum Tower Huimin Street Branch)

We were very satisfied with our stay. The room is a good size and the bed is comfortable. We stayed on the 2nd floor with a window facing the street. Some street noise but not a problem at all for us. We didn't need the room to be cleaned daily and the cleaner checked in with us often in case we needed any extra like new towels and stuff. The location is a little further out from the Bell Tower also not a problem for us as we enjoyed the walk and the Metro Stop is really close by. If you intend to walk on Xi'An Ancient Wall. It's also right around the corner. you will start from the West Gate Tower Gate. Overall, we are very happy. Oh, extra points for the free laundry/dryer. Super helpful as we are on the road for a month. Staff were really friendly.

Hotel is very cosy and nicely maintained, only 3 minutes from train station. Staff are friendly and helpful with special requests. There’s even supper sent to the room which is a thoughtful concept, to be booked in advance. Would stay here again.

Our kids loved the smart feature in the hotel room. The hotel staffs are very friendly. It is above a subway line which make it really convenient to travel around Xian.

City comfort inn? Or similar is A Sub chain of Dongcheng club Org. focus on customer who are more caring about fast pace or mid budget small family travelling. Provided breakfast is ok (good enough if u r short on time), has all relevant services like 24 hours check in, secured floors, buffet breakfast. 100 m to subway/metro and walking distance to many many shops restaurants, even has meeting facility Landry and gym, to meet ur requirements. Decorated/updated in 2023 and everything is clean/new/fresh. Highly recommended.

Great location and atmosphere in the hotel. The breakfast was also good.

Exceptional

整體來説酒店還是不錯，乾淨衞生，設施看上去比較新。還設有免費的洗衣房，可以洗衣烘乾，這個很好。服務員也友好，諮詢的事情都能及時回覆、解決。餐廳的佈置卡通漫畫，顏色清新，缺點是早餐品種不夠豐富，沒有咖啡喝（雖然我也不愛喝咖啡）。我訂的是家庭豪華房，可住三個人，但空間有點小，桌子、凳子太少和小，放了行李就不能坐人了。

總體感覺挺好，值得好評！ 一、從硬件設施看：優於同等類型，衞生保潔到位，衣物清洗方便； 二、從管理方式看：異常情況反饋及時，管理層反應迅速，替客户解決難題合理； 三、從服務品質看：工作人員親和，接待禮貌有度。 一家酒店的品質，反應出一座城，此行，增強了對西安的認知，不愧為十三朝古都的待客之道！👍👍👍

住了幾次啦，但是不會再來了。這次出門半月，走哪酒店自帶停車場，要麼有停車卡，他們跟我説沒有，樓下我付了 90 元停了 17 小時。關鍵點在於前台不是説沒有停車卡，而是説看一下記錄，問我在哪裡定的，再説要自費，我就感覺有區別對待的嫌疑，並且房費不便宜🥲第一晚到第二天 12 點退房，催我退房，我説續住衹不過換了房間，1 點多又催我，説不是把換的房間卡給我了，怎麼還沒換房間。當時我是點了餐食，我怕我立馬換了房間機器人送到時我們又不在。就想着等一下。當時打掃阿姨也在用對講機跟前台説我們還沒退之類的。就在我面前説。我感覺煩死了。還説我有需要可以延遲到兩點，並沒有延遲還一直催我！