EASTERN HOUSE(Near Bell&Drum Tower City Wall)

Amazing hotel, great location. We loved the free afternoon tea and water. Breakfast was decent. Would definitely stay again. Very, very helpful and accommodating staff, some spoke decent English. Thank you Star for the visit and your hospitality

This is by far the best hotel we have stayed at in China so far. The location is excellent, the rooms are very well appointed and beautifully furnished, and the breakfast offers a good variety of both Chinese and Western options. Most importantly, the service was outstanding. A big shout-out to Star from the service team, who was incredibly friendly and helpful. The hotel serves a warm Chinese dessert soup every evening, which was perfect after a cold day. The staff were extremely attentive and noticed that I usually packed three bowls for my family of four. On the second night, when I was alone and speaking with another staff member, they kindly offered to help pack the dessert to go—and even remembered to pack three bowls for me, just like the night before. That level of attention really stood out. The staff also brought snacks up to our room later, and the hotel provides small daily gifts such as facial masks, which was a lovely touch. With superb service and excellent facilities, I would highly recommend this hotel to anyone visiting Xi’an.

We had a fantastic stay at Eastern House Hotel. The hotel is clean and well-located, but the staff makes it truly shine. A special thanks to Doris at the front desk for her exceptional hospitality. She attended to all our questions with patience and went above and beyond with thoughtful gestures, like sending refreshing summer tea and night soups to our room. These small touches made a real difference and showcased her proactive care. The entire team was friendly and helpful. We felt incredibly well-looked after from start to finish. Highly recommended for anyone visiting Xi'an!

We enjoyed their good night soup and it is different every night. The services are so great and had been great helpful in arranging the booking from tickets to transport and also restaurant recommendations

Very beautiful hotel! Stayed in a family room of 4, in the family size room contain 2 x toilet , 2 x living room and 2x bed rooms. Such a luxurious stay without taking your arm & leg. The hotel is very clean and smoke free room really without any cigarette smell! We definitely will stay in this hotel again if I am coming back to Xi’an.

It was pleasant stay. Checkin process was smooth, with warm welcome drink and a bag of snacks for us. Cici at the front desk and her team are attentive and friendly. As we are traveling for 3weeks, laundry room is our favorite facility in the hotel. We will return for next stay after hiking in Huashan!