Mysteri
20 Δεκέμβριος 2023
If you only require lodging while you explore wine country, this property is conveniently located and attractive. The breakfast is good, the rooms are clean and comfortable and there are some nice hospitality touches. If a spa-like ambiance and a hot tub in particular is part of your vision for your trip, then I would consider choosing a different Yountville property.
I brought my mother here for her first trip to Napa Valley. It was a cold, rainy weekend and she had an recently injured knee. We had one wine tasting scheduled, but mostly imagined ourselves relaxing in the large hot tub we saw in the photos and perhaps enjoying a spa trea**ent.
Upon arrival, we learned that the hot tub was out of service, and scheduled for repairs the next day. I pleaded with the manager to be released from our reservation so that we could book another available spa property. She politely but firmly refused to alter our reservation for that night. She called to check on us, upgraded our room, and really tried to make our stay pleasant, but we weren’t looking for free stuff, we just wanted a working hot tub.
All in all, we managed to get 15 minutes in the “repaired” hot tub the following evening before it broke down again. The tub and equipment looks a bit dated and I get the sense this isn’t unusual. We didn’t even call it in, we just gave up.
If a hot tub is important to your stay, splurge a little bit more at one of the newer spa-resorts nearby. I wish so much that I had.
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