Hotel Shiroyama

I travelled with my elderly father and found this hotel to be one of the best that I have stayed. The level of service from the doorman, to the front desk, the maid service, and the restaraunt staff was far beyond of what I expected! The Shiroyama Hotel has been the crown jewel of Kagoshima and will always will be in my mind.

This accommodation is mixed good and bad. There are a few things that I was very happy with! It is only about a 5 minute walk from Yugawara JR station, the room itself was very nice (we booked a traditional Japanese style room) and in it there were hot water facilities for tea, private bathroom, AC and TV. The onsen is obviously brand new and is a very high standard. There is the option for private onsen which costs about 2800 yen for a 45 minute session and I would recommend it! There are a few things that were poor however. There was construction work ongoing during out stay which we were not told about either when we booked or at check-in. It seemed to only happen between 9am and 12 noon however it was very noisy and it did certainly make the stay less enjoyable (we had to leave during these times as it was so noisy). The hotel is very hard to get in contact with. They do not respond to ******* messages and do not have an email. They only have a Japanese speaking phone number which proves a little difficult to communicate. Check-in isThis accommodation is mixed good and bad. There are a few things that I was very happy with! It is only about a 5 minute walk from Yugawara JR station, the room itself was very nice (we booked a traditional Japanese style room) and in it there were hot water facilities for tea, private bathroom, AC and TV. The onsen is obviously brand new and is a very high standard. There is the option for private onsen which costs about 2800 yen for a 45 min

Hotel Shiroyama might be easily overlooked by foreign travelers. And there may be a reason for that. It doesn't really cater to non-Japanese speakers. That said, if you can speak some Japanese and you have a good understanding of Japanese etiquette and rules, you can have an excellent experience at this hotel. (I am a Westerner, I can speak some Japanese, and I have a Japanese husband. All of this was greatly to my benefit, so, keep that in mind as you read this review.) Hotel Shiroyama is, depending on what part of the hotel you are in, quite old. There are parts of it that look like it's from the Showa era, with maroon walls and old-style hotel carpeting. But then... in the men's sento (public bath), it was incredibly beautiful and clean and modern. Small, yes, but still, truly lovely. Also, the rooms: there must have been a "refresh" on all the bathrooms: there were double sinks, a stall shower with an overheard attachment so you can really get a good blasting if you want one, and of course a washlet toilet with the lid that opens when you approach it. The rooms were also quite large, with a separate little sitting area near the window (although there is no view to speak of, at least from the 2nd floor). The pièce de résistance is the Japanese dinner that is served in your room. It is quite astonishing in the number of dishes that are offered: lots of small appetizers, sashimi, sumashijiru (a clear soup that is divine), beef stew covered with a baked rice cracker, several other dishes that are heated at the table, rice, of course, and more. We stopped counting and stopped eating -- it was too much. And then of course there was dessert. Now, I am not saying this was a 5-star meal; some of it was great, the rest was good. But the amount that was served was sort of mind-boggling. Of course you can also order beer or sake or soft drinks to go with the meal. Trust me; for two people, it was just way too much food, unless you have super hearty appetites and absolutely love Japanese cuisine. That said, if you are unable to sit cross-legged in a chair made for that purpose, you will be somewhat uncomfortable for the entire meal. It is all served on a low table, and while you can put your feet under the table, you will not be sitting in a position that is natural for most Westerners. There is a smallish table in the sitting room (near the window), but do not expect them to put the food there, because there are too many dishes and they won't fit. I would say the Hotel Shiroyama went above and beyond to provide a really lovely "Japanese experience" with their dinner. Also, the breakfast served in the morning in a communal dining room was fairly hearty, but it is entirely Japanese. If you are used to eating this way, or you are craving this kind of experience you will enjoy it -- but remember, these meals are "set." There is no substitution for anything. They do not cater to vegetarians, so if you are one, this is not the place for you. The attend

ちょっと外の部屋が響く(自分の部屋の音も漏れる)が、客室露天風呂は綺麗。ご飯は量も多く、他のクチコミにあったようなどんどん来るから冷める、みたいなものもあまり気にならなかった。 奥さんもまた湯河原に来ることがあれば再訪したいと大満足の様子。

不可抗力で有休を４日もとらなければならなくなった。ガーンとなったけど、よーし先日久々に行った湯河原行こう❗️といきなり1人で行ってきました〜〜→転んでもただでは起きないタイプ笑 宿選び迷いましたが、喫煙可部屋食お湯良し駅近でこちらに決定！お部屋で喫煙可は珍しい〜ありがたや笑 結果満足できました。 外観は古さの残るビジホ⁉️なかんじで 不安がよぎったけれど、フロントやロビーもキレイで清潔でした。お部屋も6階で眺めよし。海が見えました。マッサージチェア有り。眺めが良いと気分良いです。 湯河原のお湯もちろん良いけど、ここのラドン温泉がおめあて。平日なので独泉状態が多く、ゆっくりのんびり楽しめました。食事も頑張ってました。 部屋食は久しぶりで新鮮。おばちゃんとの会話楽しかったです。 翌日は大雨でフロントの方から傘をいただきました。私物だと。助かりました。スタッフ皆さんの対応が良かったです。 お世話になりました。ありがとうございました😊 1日遅かったら帰れなかったー💦

家族旅行で利用させて頂きました。 総合的には高く評価できる宿です。 接客、サービス、要求対応はほぼ満点でした。 気になる点が2つ、庭園と駐車場です。 景色と一緒に写真映えする程、見晴らしはすごく良かったのですが、庭園のお手入れがイマイチでした。 せっかくの写真スポットなので、季節の花や一年樹等々あると良かったかなと思います。 駐車場は玄関先と半地下駐車場になります。 今回は半地下駐車場に停めましたが、少し苦労しました。 シエンタでギリギリでした。 軽自動車でも、車種によっては苦労するかもしれません。 無理せず、宿の方と要相談してみて下さい。

客室は露天風呂付きでした。綺麗でよかったのですが、エアコンの効きがよくありませんでした。 宿の方に、扇風機が欲しいとお願いすると、すぐに用意していただけました。扇風機のおかげで、涼しく寝る事ができました。また、フロントの方もとても親切で、観光の相談に快く対応していただけました。

今回は２回目。 フロがすばらしい。 夕食も良かったが，朝食もおいしかった。

値段相応です。なにか特別な良い点があるわけではありませんが、ここが悪いというような点もありません。