Upon arrival at the hotel, we were able to change our room with ease, a flexibility that was much appreciated. However, my initial impression was slightly tarnished when I had to sign forms acknowledging a strict zero-smoke policy, only to find guests smoking in the courtyard, with the smoke wafting into our room. Despite reporting this to the front desk, no action was taken, which was disappointing.
The hotel boasts a beautiful courtyard with a swimming pool, a feature we looked forward to enjoying. Although we ultimately didn't use the pool, its presence added to the aesthetic appeal of the place.
The cleanliness of the room left much to be desired. Although the room appeared clean at first glance, a deeper inspection revealed a used tissue in one of the drawers among other items, surfaces with a noticeable film on them, and bed sheets that seemed previously used. The most telling sign was the immediate soiling of my house shoes, which turned black on the bottom, indicating the floor was not properly cleaned. These observations suggest a superficial approach to room maintenance that needs urgent attention.
For the price of $214 for a two-night stay including two queen beds for two adults, I expected a higher standard of cleanliness and attention to detail. Additionally, we opted not to partake in the breakfast option provided by the hotel, as it appeared to be of low quality and did.
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