Ξενοδοχεία με Oleificio Mate, Zambratija

We required some room facilities through hotel application form but it seems nobody reads this. Also the receptionist didn't inform us about additional facilities we can use so we had to remind him. Restaurant food is ok but there is a feeling that there is not enough stuff and that they cannot prepare tables on time. The room was ok but needs renovation. Cooling unit was leaking and during the first night ceiling fell on the floor and we had water all over. Hotel reacted fast and during our breakfast they repaired the ceiling. After repairing water was steel pouring from the climate but ceiling didn't fall again during our stay. Room was cleaned every day and that was ok. Last day we spotted cockroaches on the floor.

Why this hotel has 5 stars again? Very disappointed at our arrival, the hotel is far from being modernised. All around there are old red carpets with some (i hope) coffee stains or something like that which 5 stars hotel should not have! The furniture in the room is outdated, especially bathroom (the picture is very different than on booking site). There is no lotion which 3 stars hotel have. The balcony was dirty with leaves and cobwebs. Our bed was 2 single beds connected into one and it was really unfortable sleeping on this (even thought the side said the opposite). Also the minibar or fridge is empty and the tv is probably a little bit bigger than my laptop. After a long day and bad weather me and my partner decided to go to the spa/pool. What a scam! The pool was full with people and children jumping around and only 5 beds to relax or even put your coat on? the pool is soo small that i dont know maybe max. 10 people can move in it? We dont want to be squeezed in (Also there is no jacuzzi? )so we decided to go to the spa. Here comes the bigger scam. We asked a lady if we can go in the spa and she said that all places for the spa are already taken and the next free place is next day after 10am (time for check out). We cannot use the spa (or a pool) becuase we had the checkout the next day. They have a rule that in the spa you can only be for one hour but on not really my suprise people stayed there for 3h+ because ofcourse noboday would kicked them out. Anyway I dont even know why we book that hotel were we cannot go in the pool our use spa. SCAM. Not to mention that the hotel has 400* rooms so the logic behind the size of the pool in really poor. The biggest scam of our mini stay was food. We chose 4 or more stars hotel especially beacuse of the food. The food was DISGUSTING. There are no mini boards with name of the dish so you dont really know what the hell you are eating. The food was belowe the avrage in terms of quality. Also the food dissapeared so fast beacuse of football teenage players (there were 2 teams or) and imaginate that you SHOULD WAIT MORE THAN 30min IN THE 5 stars hotel to make (they didnt even made it btw) a dish that is missing and promised. Really small choice of food left (we came early on the dinner just beacuse of that) Anyway I wanted to eat the chicken breast salami (idk if it was a turkey because there is no label to know what the f*** is this meat) and when I looked at it it was yellow (i dont even wanna know how old was this salami). The fruit was so old that kiwi was dry and some of bananas were brown/black. For dessert you can only have 3 options and one of them is the old friut in the glass (again why is this 5 stars hotel???) Also the tables and chairs around us was so outdated and tables were not cleans (full of crumbs ew). The breakfast is nothing special, they dont have 1,5% milk or lower (there are no labels again). Also for the omellete you should wait around 15 minutes because there is just one guy

Feels more like a true boutique B&B. Wonderful food - breakfast as well as their highly regarded restaurant. Also dinner at their informal place nearby was great. A wonderful boutique hotel experience that provides a sampling of Istria. We also found the location to be great - just a short drive to some of the key towns (Rovinj etc). Some nice nearby caves etc. We were amazed at how reasonable the Michelin level dinner was.

Just returned from a beautiful holiday visited this hotel several years ago now !loved it then and still do! About an hour distance from airport which to be honest went quickly due to the beautiful scenery! Hospitality is wonderful by all in Novigrad !even at one of the local banks where we managed to exchange the kunas we’d accumulated over the years ! there was no problem at all at the bank to exchange to euros! With no charge! Hotel was in a beautiful location a great walk into the town managed to do at least 10000 steps a day we so earnt a few beers and beautiful lunch in novigrad!Watch out for mosquitoes they really are out and about at the moment! As for the hotel the service was excellent! The restaurant never disappointed and the rooms were kept spotless ! Thankyou hotel maestral we will be back! A truly class holiday!!

Having been a fan of the San Servolo beer, when I saw this property it was a no brainer for me for our stay in Istra. And the resort really lives up to the high standard set by their excellent beers! The mobile home we stayed in was very nicely decorated and designed, and comfortably fit our family and our daughter's travel cot. The mobile home had its own jacuzzi which we very much enjoyed - a great way to relax after a day exploring the beauties of the Istrian peninsula. The pool at the resort was gorgeous (although too cold for my liking) and the pizzeria lived up to its billing as one of the best pizzerias in Istria. The breakfast didn't have the broadest selection of items, but everything on offer was of the highest order. The resort also had good kids facilities with a lovely playground area and all the room for our daughter to run around. The staff were also very friendly and helpful, so really everything about the resort was of excellent quality.