Επισκέπτης Χρήστης
1 Μάρτιος 2024
This is one the most iconic hotels in Zanzibar in my opinion , and I must say it is quite different from other hotels in a very good way. The hotel and its rooms are top notch and takes its residents to a royal period, very clean and very good size rooms. But more than the infrastructure, its the staff which makes this palace a special place to be. They take so much effort to know their guests and go way beyond their duties to provide personal experience to each and every guest of the hotel. From the porter(Khamis) , concierge ( Issa ), Mohammed Ali (coffee shop manager), Guest relations manager (Sayed Aly the Egyptian), Restaurant manager ( praveen), Taxi driver (Munir ) and there are so many others from other departments They all made us feel like family and so special, they took really good care of us, i must mention the main men THE CHEF (NASIR ) he make’s amazing food, mouth watering and tasty, also took time out to prepare special food for us on request, amazing personality and made sure our food and service was good and on time, also must mention HAPPY the waitress who took so good care of us and made us feel so special, very professional and always smiling always HAPPY 😀 great personality, i travel fair bit but haven't seen such hospitality anywhere yet. I would highly recommend this hotel to anyone who want to experience one of the best hospitality in the world. I want to Thank the management of Madinat al bahar to have such an amazing and professional team. The people i have mentioned above by names are an asset to this Hotel and i urge the CEO and the senior management to reward them. 5 star plus in my opinion. Thank you and will definitely recommend friends and family and will be back.
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