Stone Haven· Zhangjiajie National Forest Cave Homestay

Είχαμε την καλύτερη εμπειρία στο Stone Haven Zhangjiajie. Η εξυπηρέτηση ήταν εξαιρετική, τόσο ο ManMan όσο και ο Xiao Yu και κάθε μέλος του προσωπικού ήταν εξαιρετικά εξυπηρετικοί και ήταν μια πραγματική εμπειρία εξυπηρέτησης 5 αστέρων (...και έχω μείνει τέσσερις σεζόν στο Μάουι). Απολαύσαμε το δωρεάν απογευματινό τσάι μας την ημέρα που φεύγαμε και βιαζόμασταν λίγο, οπότε ο Manman πρότεινε να μας το πάρουν μαζί τους ως σνακ για αργότερα. Τα παιδιά μου δεν είναι συνηθισμένα στο κινέζικο φαγητό, οπότε ο πρωινός μπουφές ήταν πολύ καλός. Είχαν όλα όσα απόλαυσαν τα παιδιά μου, κάτι που ήταν σωτήριο! Κάποια σημεία του ξενοδοχείου βρίσκονται ακόμη υπό βελτίωση και είναι υπό κατασκευή, αλλά το δωμάτιο, η πισίνα και η τραπεζαρία είναι όμορφα, καθαρά και άνετα. Το λατρέψαμε και το συνιστούμε ανεπιφύλακτα, και σίγουρα θα ξαναέρθουμε!

Αυτό το ξενοδοχείο πραγματικά ξεπέρασε τις προσδοκίες μου! Από τη ζεστή και φιλική υποδοχή μέχρι την εξαιρετική φιλοξενία και την άριστη εξυπηρέτηση, όλα ήταν τέλεια. Εξαιρετική σχέση ποιότητας-τιμής και σίγουρα θα επιστρέψω στο επόμενο ταξίδι μου στο Zhangjiajie. Το συνιστώ ανεπιφύλακτα!

Για να είμαι ειλικρινής, ένα από τα καλύτερα μέρη που έχω μείνει ποτέ, απίστευτο προσωπικό, καταπληκτική τοποθεσία, σίγουρα θα ξαναέρθω.

Καταπληκτικό μέρος με τα πιο απίστευτα! Ευχαριστώ ιδιαίτερα τη Sunny που έκανε ό,τι μπορούσε για να σχεδιάσει το πρόγραμμά μου και έμεινε σε επαφή μαζί μου καθ' όλη τη διάρκεια των εκδρομών!

The hotel was fantastic, location was very good, room was excellent, service was impeccable and especially the guest relationship 小唐was very attentive and helpful. The overall stay was nothing short of memorable and wonderful. The only regret was not able to stay longer. I highly recommend everyone to come and experience this amazing hotel.

Our stay was amazing! The staff were so accommodating. They helped us plan both of our days in the national park. The breakfast and dinner was delicious. I could not recommend this stay more!!

The hotel was clean and had a very comfortable bed. The staff were extremely helpful and attentive. Extremely helpful at planning the best route to take in the national forest park and only a 15 minute walk away so you don’t need to travel far after long days hiking. Breakfast was delicious with a mixture of Chinese and western options that varied by day. Only regret was I didn’t have enough time in the hotel, would have loved to have had more days to relax here.

Exceptional service and a wonderful stay! Yuan Yuan and Xiaotang, our personal butlers, helped plan our days, provided park guides, recommended restaurants and a nail salon, and arranged complimentary airport transportation. They even came to kill a spider in our room at 10 p.m., and a little robot delivered toilet paper to us in the middle of the night! The team was incredibly attentive and made our entire stay easy and relaxing.

We had a great stay at this hotel. The hotel itself was beautiful, clean, and very comfortable. The room was lovely, with one of the most comfortable beds we’ve ever slept in, and the sheets were excellent. The only small improvement would be having a little more storage space in the room. We also really enjoyed the breakfast. We appreciated having some Western options, especially fresh tomatoes and cucumbers, and we were happy that we could order scrambled eggs. The one thing that could be improved is the coffee, it wasn’t very good, and it would be great to have the option to order a proper cappuccino or other coffee drinks. Perhaps changing the coffee machine or beans could make a big difference. The reception staff were incredibly friendly and helpful. Wang was especially wonderful! He helped us arrange everything during our stay, recommended some great food outside the hotel, and even suggested a lovely place for a foot massage after two days of hiking. When we were leaving, he even made sure we had our passports, which we thought was such a thoughtful touch. We also loved the fridge with free water and the freezer with ice cream! We also enjoyed using the pool, which was lovely after a long day of exploring. Overall, we had a wonderful stay and would happily come back!