Zhangjiajie Wangyun Juzhusu (National Forest Park Sign Store)

This was without a doubt my favorite hotel that I stayed at on my 3 week China trip, and that included multiple five star hotels. The service here is top notch, as the people working here treat you like you’re family. They sat down with me and provided a map and thoroughly explained how to navigate Zhangjiajie, even providing an itinerary. Fruits were also brought daily. The best part is on the last day I checked it in the morning and left my luggage, and spent a day exploring Zhangjiajie. I came back at night to catch my flight, and they let me shower as I was quite sweaty from the day. They also had two very sweet dogs that loved pets. The hotel is very well decorated, and is very homey and has character, unlike a traditional large hotel. The room was clean, well decorated, and had everything that I needed. Even included bath salt and flower petals for the bath! Also everything is hooked up to a smart home system so you can control everything by voice which was great. Conveniently located about a ten minute walk away from the East gate of Zhangniajie National Park. It's nice to also stay a bit farther away from the actual entrance as that's where all of the tour groups are.

Really helpful staff, Zhangjiajie map were given to us without asking and they are nice enough to brief us about the routes and recommend some best route to utilise our time there. Location is good only 10-15 mins walk to the main forest park entrance. May be due to low peak season, we gotten free upgrade on our room which was the Smart room. Was a really pleasant stay.

Nice room, comfortable bed and good ‘family style’ customer service. However, common facilities and surrounding area is not like pictures and a bit disappointing (not maintained, dirty, broken). Breakfast is not suitable for western customers (only noodles, baozi…even not coffee)

Like a home away from home. 2 calm and friendly dogs, one sleepy cat. All the staff treated us like family and went above and beyond with fruits and tea brought to our room each day. The staff helped plan our routes for the mountain which took away a lot of the guess work. The rooms are spacious and very comfortable. I already can't wait to come back

We are an English-speaking family of five, and the communication and service with the front desk staff was excellent! They did not speak English but had a WeChat account for us to use immediately and were quick to respond to our every need and question. The location is close to Forest Park Walingyuan entrance by drive (we could also walk for 20 minutes to get there), and the staff walked us through the park logistics and how it all worked before we got there which was a tremendous help. There are shops and restaurants nearby in walking distance but it isn't within the main ***** of restaurants. There is a washing machine and dryer for use. We had several meituan orders delivered with ease, as there were many options! The breakfast buffet was good- local food and nice for us, and the staff offered to cook anything extra for us and to our liking. There is a river path right behind the hotel which was so lovely to walk on and explore in the morning, and my kids wanted to go everyday to play at, as there are stones and paths to walk across the super clear and clean river. On our way out, the staff helped us to book a van to our next location. My kids LOVED the 2 dogs that stay there, who are very friendly and loving. We would stay again!

If you are looking to stay close to Forest National Park in Zhangjiajie, this is a great option. Its walking distance to the park, the room is outstabding and clean. The staff is one of the best, supportive, and kind. Kudos for the lady Tan Jin, she helped me with my 3 day schedule and how to enjoy the most of out each touristic point in Zhangjiajie (Forest National Park, Grand Canyon and Tianmen Mountain). I had a memorable experience in this hotel.

This place has a special atmosphere!!! The Hosts are very attentive to the guests. Highly recommended! Room is very clear and cosy

Room was spacious and had a great view. The hotel is situated in a prime location next to all the major attractions in the city. The hotel staff was very friendly and attentive. They helped us plan our trip during our stay. I would highly recommend this hotel.

The service was great! We were informed about the nearby scenic spots and every night we got a plate with snacks and fruit brought to our room. The room was nice and clean.