Grand Hotel Tornik
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1 δωμάτιο, 2 ενήλικες, 0 παιδιά
Όλα τα καταλύματα σε Zlatibor

Grand Hotel Tornik

Alekse Popovica, 31315 Zlatibor, Zlatibor District, Σερβία
Εμφάνιση στον χάρτη
Grand Hotel Tornik is set in Zlatibor. It boasts a convenient location within 1 km from the historic city center.Please note that the entire hotel is smoke-free.Εμφάνιση περισσότερων
Εγγύηση χαμηλότερης τιμής
hotel overview picture
Περιγραφή καταλύματος
Grand Hotel Tornik is set in Zlatibor. It boasts a convenient location within 1 km from the historic city center.Please note that the entire hotel is smoke-free.
Εμφάνιση περισσότερων
4.5/5
Εξαιρετικό
Καθαριότητα4.5
Παροχές4.5
Τοποθεσία4.5
Εξυπηρέτηση4.5
Και οι 15 κριτικές
Περιβάλλον
Ορόσημο: Vidikovac Obudovica
(270μ.)
Ορόσημο: Gold gondola Zlatibor
(300μ.)
Προβολή στον χάρτη

Δωμάτια

Κριτικές πελατών

Πολιτικές

Κριτικές πελατών

4.5/5
Εξαιρετικό
15 κριτικές
Επαληθευμένες κριτικές
  • Καθαριότητα4.5
  • Παροχές4.5
  • Τοποθεσία4.5
  • Εξυπηρέτηση4.5
Μέσος όρος για παρόμοια καταλύματα σε Zlatibor
Περισσότερες αναφορές
Ε‍π‍ι‍σ‍κ‍έ‍π‍τ‍η‍ς‍ ‍Χ‍ρ‍ή‍σ‍τ‍η‍ς
26 Ιανουάριος 2025
Hotel is very clean and spacious. Rooms are comfortable snd warm. Playroom for kids is great! On the other hand, food should have been better - neither choice nor quality match 5 star hotel. Temperature in swimming pools is much lower than advertised. We used our own tool to measure temperature and kids pool was only 26°C instead od 29°C. Overall impression is that all pools were colder than what was written on the entrance to spa area. Our experience was overall good, but for the money paid it should have been better!
Μετάφραση
Ε‍π‍ι‍σ‍κ‍έ‍π‍τ‍η‍ς‍ ‍Χ‍ρ‍ή‍σ‍τ‍η‍ς
8 Οκτώβριος 2024
The hotel is in the great location with the great staff and good rooms. The food is truly superb and surrounding are amazing who loves a nature and mountains. The cable car is 5 min a way and absolute must to go all the way up and enjoy the nature, food, and views along with some clean air! Highly recommend this place to stay!
Μετάφραση
Ε‍π‍ι‍σ‍κ‍έ‍π‍τ‍η‍ς‍ ‍Χ‍ρ‍ή‍σ‍τ‍η‍ς
30 Ιούλιος 2024
I have not left a review in a long time but this really prompted me to write one. Hotel Tornik belongs to the A group hotel, same as hotel Izvor in Arandjelovac, one of my most favourite hotels in the world. Which is why I took my whole family, thousands kilometers back to Serbia, all the way to Zlatibor, expecting to see quality of the hotel and level of service as was the case in Izvor. What a disappointment. We are in Sky, supposedly "newer" part of the hotel. Rooms are below average. Bedding really bad, overall room decoration more like 3 stars. Closets without hangers. Called the reception, staff member brought us bunch of cheapest wire hangers. Garden furniture on the terrace looks like it was bought in the flea market. Our rooms are overlooking the car park and the amusement park, noise outside already is suggesting sleepless nights. No terraces. AC in room hardly working. Internet is very, very, very slow. We are about to check on Spa tomorrow but I am not hopeful. I wish we did not pay our stay in advance.
Μετάφραση
Ε‍π‍ι‍σ‍κ‍έ‍π‍τ‍η‍ς‍ ‍Χ‍ρ‍ή‍σ‍τ‍η‍ς
30 Ιούλιος 2024
Fabulous hotel. From the moment of entry gives an atmosphere of calm and luxury. Excellent service around the clock. Large, spacious and clean rooms. Large pools (a little warmer water will be better). Varied and delicious food. We will definitely come back again.
Μετάφραση
Ε‍π‍ι‍σ‍κ‍έ‍π‍τ‍η‍ς‍ ‍Χ‍ρ‍ή‍σ‍τ‍η‍ς
5 Ιούλιος 2024
Everything was ok till we needed to order food. Hotel is outside of downtown so you don’t have any shops and restaurants near by. I was waiting for a pizza for an hour with two small kids, and after I called lobby bar they’ve told me they sent it to wellnes and not to my room. They ruined our day and were very rude. I don’t think I’ll come ever again
Μετάφραση
Ε‍π‍ι‍σ‍κ‍έ‍π‍τ‍η‍ς‍ ‍Χ‍ρ‍ή‍σ‍τ‍η‍ς
1 Φεβρουάριος 2024
The waiter made me CRY!!! And MANAGER does not care about guests!!! So, we were external guests but we were every day hanging out in Spa and Loby bar. All the time we had the same waiter who was very nice and polite. The last day I was alone at loby bar, sitting and ordering all the time. The shift changed around 13-14h and the rude waiter came. I was ordering cocktails after food all the time. The 2nd shift waiter was very rude, without basic manners. He didn’t even want to say “here you go”/“what can I get you”, or whatever a waiter normally says... If he could, he would throw the drink on the table. I was all the time polite and trying to “soft” him by saying “thank you very much” and all the time I was showing him I appreciate his work. He had a very bad attitude and made me feel unwelcome. So when I ordered pizza for the second time and it arrived, I said in the most polite way possible “Thank you so very much sir” and he gave me terrible look and just said “HM!” (which felt like he would spit on me if he could) and walked away like I pissed him off. Considering I was already feeling like sh*t because of him and after this angry and rude “hm” on my thank you, I just started crying, I couldn’t stop it. My boyfriend came at that moment and when he saw me crying and I told him why he stormed to reception to ask for a manager. He got a response that manager is not here (on Monday, really?) and like hotel doesn’t have anyone in charge for the shift??. They took his number though, said they will call him and of course- noone called! I read on google reviews that Manager in this hotel does not care about guests and it seems it is true!!! We wanted to stay at this hotel next time, but I am not coming back never ever after this!!! Oh yes, the waiter came after everything and ironically said : “do you want somthing more perhaps??” We just said “No, thank you” and left. P. S. Spa is nothing special, paid 100eur per night, it is not worth the price. Piña colada and pizza are excellent btw.
Μετάφραση
Ε‍π‍ι‍σ‍κ‍έ‍π‍τ‍η‍ς‍ ‍Χ‍ρ‍ή‍σ‍τ‍η‍ς
31 Ιανουάριος 2023
First of all the hotel was really crowded and this could be partly a reason for bad things we experienced. Also have to emphasize that the personnel was really kind and helpful. The issue it seems comes from a level above. At arrival there were only 3 elevators available. Standing with a little kind in the front of it for 10 minutes or more is not really feasible. The heating in our room was broken and even though we asked for help and they told us that someone will come to check it, no one appeared the first night. Next day we had to call again, but this time finally someone, a technician appeared but did not fix the issue. We had to call third time too, and they tried to fix it with a heater. See the image. Again with a little kind in the room, heater is a really poor choice. Also I don't know how they expected us to dry our wet things after using the spa? After another call they finally decided to change the room. We have never experienced this kind of issue in a 4 stars hotel. In the second room the heating was good. The internet connection was interrupted every several minutes but I simple did want to go through whole thing again so I just used my cellphones internet for the business meetings I had. We spent 5 nights in the second room, sheets were never changed and once we had to call ask where could we or if someone could empty the trash can. Otherwise as I mentioned the personnel is really kind. Rooms are really nice with a contemporary bathroom part. Delicious breakfast and dinner. Nice spa area. The hotel is really nice. And if you get a room in the south part of the hotel, you can enjoy an amazing landscape view.
Μετάφραση
Ε‍π‍ι‍σ‍κ‍έ‍π‍τ‍η‍ς‍ ‍Χ‍ρ‍ή‍σ‍τ‍η‍ς
31 Ιανουάριος 2023
Nice terrace but understaffed. 2 waiters serving about 100 people, but that's not a real problem. My Serbian is a bit rusty and I really tried to order properly, but I ended up with the maybe-you-shouldn't-come-back level of 'service'. Whatever. I got the message.
Μετάφραση
Ε‍π‍ι‍σ‍κ‍έ‍π‍τ‍η‍ς‍ ‍Χ‍ρ‍ή‍σ‍τ‍η‍ς
31 Ιανουάριος 2023
Our stay in the hotel was very pleasant, the staff was polite and kind, they were always helpfull. Especially because we came with our 5years old kid. We want to express our greatest gratitude to this wonderful Radica Teodora who befriended our little boy, sending greetings to her , see'ya all next year !
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Πολιτικές καταλύματος

Ώρες check-in και check-out
Check-in: Μετά τις 14:00
Ώρα check-out: Πριν από τις 12:00
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Ποιες είναι οι ώρες του check-in και του check-out στο ξενοδοχείο Grand Hotel Tornik;

Η ώρα του check-in στο ξενοδοχείο Grand Hotel Tornik είναι 14:00 και η ώρα του check-out είναι 12:00.

Επιτρέπονται τα κατοικίδια στο ξενοδοχείο Grand Hotel Tornik;

Όχι, δεν επιτρέπονται τα κατοικίδια στο ξενοδοχείο Grand Hotel Tornik.

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Ποια είναι η πολιτική ακύρωσης για το ξενοδοχείο Grand Hotel Tornik;

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