Ξενοδοχεία με Wifi σε Somerset, United Kingdom

I first booked an apartment on ***********, but when I checked in, I found it was completely uncleaned and uninhabitable. I couldn't reach the host, and customer service couldn't resolve the issue, so I quickly booked a hotel on Trip.com instead. Upon checking into this hotel, I noticed the bathroom sink was very dirty. I reported it to the front desk, and they said there were no other rooms available, so the staff member brought a towel and wiped the sink clean. However, I later discovered the sink was clogged and wouldn't drain, making it unusable. Trip.com's customer service is much better than Booking.com's; at least they are reachable and actively try to help resolve problems.

The hotel is about a 10-minute walk from Oldfield Park station, which is quite close. The front desk staff were very friendly and the room was clean and hygienic. It takes about 20 to 30 minutes to walk to the main attractions. Overall, a great experience! 👍

Having booked the Hotel with accompanying request for a room suitable for a wheelchair and accessibility bathroom, we arrived to find none of these requests had been addressed. Initially we were put in a room on the 3rd floor and albeit a lift was operating, in the event of a fire I would have to negotiate several flights of stairs. The room was too small to accommodate a wheelchair and the bathroom unsuitable. We were then moved to a groundfloor room which was better but not ideal. We were told the disability room had been occupied that afternoon but given there were no other wheelchair users must have been for more able bodied people than myself. On our 3rd day we were able to move to this room (4) for our remaining 4 nights. It was in the other building of the hotel and steps needed to be negotiated. There were mobile ramps available but this was very awkward and time consuming as you had to ask a member of staff to set them up. There were some other smaller issues that need to be addressed regarding some waiters. Both my Husband and I believe that it would be a good training exercise for staff to spend a day in a wheelchair and realise what difficulties there are and what could be improved. In addition parking was an issue yet there is a hote car park behind the main building yet on the first night we were directed to park elsewhere. Again not helpful if you need the car and your space could not be guaranteed if you did get a hotel parking space. All these things could easily be improved without great cost. On the good side, the rooms were clean, beds comfortable and the staff very friendly and helpful when they realised my difficulties. It seems that if you do have mobility problems then you need to book and deal with the Hotel direct and not with a booking agency as once they have your booking, they fail to ensure it will be suitable despite any requests made at time of booking. This needs to be addressed by these booking agencies as it occurred several times during our 7 week visit touring the UK. Our best experiences were The Bruntssfield Hotel in Edinburgh and The White Hart Hotel in Lincoln.

The hotel has an elevator, the decoration is beautiful, very close to the station, but the room does not have air conditioning, only a small electric fan. I arrived in Bath (6/11) very hot, the room is just west, the old-fashioned windows can only open 1/4, so I slept very uncomfortable, and it was cooler until 3 am.

Excellent exterior of building, good location, but some problems with parking. Not always friendly staff, though british waiter on the breakfast was wonderful. Sleazy tables in restaurant. Complicated logistics with baggage and absence of lift in second building wing.

Enjoyed the stay. I came here with two friends and I stayed in a room by myself. Spacious and clean room even tho some touch up in the bathroom would be nice. Very friendly staff from the moment we checked in till we checked out. Lovely spa facilities. Beautiful hotel. Safe area as we walked to the city centre and back at different times. Quiet but safe.

This hotel is part of a chain, so you can count on the quality being consistent across the board. Its prime location in the heart of the old town makes it incredibly convenient for walking to the Roman Baths, Bath Abbey, and the River Avon. Despite early May not being peak season, the hotel was quite popular with a high occupancy rate. Breakfast is served on the ground floor in the lobby, and while it can get very busy during peak hours, it's always well-organized. They offer a full English breakfast with all the usual trimmings. The rooms aren't small, but trying to open and lay flat two 28-inch suitcases might feel a bit cramped. We booked two twin rooms and one double room, staying for two nights, and found all the services to be excellent – clean, tidy, and quiet.

The Hotel itself is very dated in decor, but I actually enjoyed this and it felt quite nostalgic to me. If you're looking for cheap and cheerful and you're not overly fussy then this place will do you just fine. After all I wasn't here to spend all day in the room, but to go out and explore. There was coffee and tea, fresh towels, and I was left alone for the 2 nights I stayed which I appreciate. Some people enjoy the maid service, but personally I prefer not being bothered. From all the other reviews it mentioned a fee upon arrival as an insurance for damages, but I got asked for no extra fees, so I'm guessing this is based on the larger more valuable family type rooms maybe. If you are a solo traveler like myself then the location is brilliant, as it's right next to the main beach strip, a cool little local beach front cafe which is reasonably priced, and if you have the legs for it like me, a massive nature trek to explore full of beautiful forestry and greenery. The main shopping town and Italian gardens are only a short 15 minute walk away. If you are on a budget there's a wetherspoons just 5 minutes away which is very decent and has great sea views, staff were all lovely. Staff at the hotel were also very friendly if you approached or talked to them. Only negative I'd say is that you can't book in till 3pm, but there is plenty to keep you busy nearby whilst you wait. If you are fussy and expect the Ritz, this place ain't for you, but if you are there with a fair level head and you just want cheap lodgings, then it'll do you fine for a night or two. I'd definitely stay again for the cheap price of just over 30 quid a night. Thanks and I'll be back down the line 😎

⭐⭐⭐⭐☆ (4/5) Comfortable Stay and Great Location I stayed at the Holiday Inn Taunton and had a very comfortable experience. The hotel is easy to access, just off the M5, which made it a convenient base for exploring Somerset or stopping over during a longer journey. The room was clean and quiet, with everything I needed — a comfy bed, a good shower, and a desk area. Wi-Fi worked well, and I appreciated the tea/coffee station. While the decor is slightly dated in some areas, everything was well-maintained. Staff were friendly, helpful, and professional from check-in to check-out. The breakfast had a good variety of hot and cold options, and the restaurant had a nice relaxed atmosphere in the evening too.

We booked 2 nights for a relaxing spa weekend. Based on it being a spa hotel. We planned on staying in the hotel for the whole weekend.  When we arrived we were told there was no restaurant or bar we can use as it’s only used for events.  We then had some lunch in the spa cafe. Food was ok. Service was terrible.  We then went to the room as we were able to check in. The cleaner was still there. Very apologetic extremely polite and lovely. The room was absolutely wonderful. Large bedroom bathroom and living room.  We went out and found a pub for food. When we returned to relax in the room we found the party was directly below us and in full swing. Very loud and noisy and the smoking area was right outside our window. We called reception but they were fully booked. Glad to say it all stopped at midnight.  We went down to breakfast at 9.30. Not much left and the full breakfast was cold. When we questioned it we were just told”well it has been there since 7” it had just sat on the side in silver trays for 2.5 hours, no heat or option to reheat. It wasn’t edible.  We skipped breakfast that we paid for on the second day.  We then thought we would spend some time in the spa. Ha! Well the pool is small, no where to relax just a couple of plastic chairs, not a spa at all. It had a very small sauna and steam room. The jacuzzi didn’t work it was just a pool of cloudy water with a few bubbles.  Would not recommend. Seems it used to be and could be a wonderful place to be but has been taken over and lost its sole. Such a shame as the building and grounds are wonderful.  I have to add the cleaning staff and lady on reception were wonderful, welcoming and friendly.