The room feels brand new—spotlessly clean and super comfortable. Plus, it’s just a short walk to the famous nasi dagang atas toll. Definitely a top pick, highly recommended!
The room and overall environment were beautiful, peaceful, and very comfortable. However, during my stay, I experienced several issues with the water supply in the bathroom. The problem happened multiple times, and I had to contact the maintenance staff more than five times. There were even some misunderstandings and discussions regarding fixing the issue and changing rooms.
Thankfully, the staff managed the situation professionally in the end and provided complimentary breakfast as compensation, which I truly appreciated. Despite the inconvenience, I still enjoyed my stay because the hotel itself is truly beautiful and relaxing. I would definitely come back again in the future, hoping for an even better experience next time!
The hotel is very close to Kuala Terengganu Airport, about a fifteen-minute walk. The room was spacious, clean, and tidy, making for a very comfortable stay. The staff were enthusiastic and helpful. Definitely recommended!
The reception said tat if I come late after 7am the booking will be burnt.. This is ridiculous... At least we make a full payment.. Pls don't say tat again to the guest due to the late check in.. Others is superb
Lot of facilities are not working or not available. Request to repair the jacuzzi, they came once, problem was not solved and that’s it. unuseable jacuzzi for the whole stay. Ok for a calm no activities stay, but not for families looking for varieties of activities such as ATV, jet ski etc.
Fairway of the golf course was patchy, and most bunkers are not playable. Greens are ok.
We initially had a frustrating experience as our towels were delivered quite late. However, the situation was handled professionally by Manager Iza, who personally delivered the towels to our room and sincerely apologized for the delay. Her prompt action and attention to guests made a positive difference.
Overall, the rooms were spacious and comfortable. We booked four rooms and requested them to be located near each other, which the hotel successfully accommodated. However, housekeeping services need improvement, as one of our rooms was not serviced and there were some inconsistencies in room maintenance during our stay.
The hotel’s location is excellent and very convenient. It is close to everything we needed, with Restoran Singgang Budu located right beside the hotel. There are also laundry facilities nearby, and plenty of food options within walking distance, making it a great choice for travelers.
The staff were friendly, always smiling, and genuinely tried their best to accommodate our requests throughout our stay. While housekeeping could be improved, the service recovery by the management team and the hotel’s strategic location made our overall stay enjoyable.
Ξενοδοχείο κοντά σε Kampung China,Kuala TerengganuΤο 100% των επισκεπτών επιλέγουν αυτήν την περιοχή
NNurhidayah Mazlan2026.05.11
Newest hotel in town which truly the best location spot, walking distance to Payang, price affordable and nearby foodies areas. great ample parking slots. what surprise me the most is the room itself. super spacious for four of us, occupied with sofa and lounge at balcony some more. maybe wud be great if got in house mini fridge. the rest all lively and nice setting. the bed is super comfy tv comes with Youtube n Netflix which is a plus point for kids. their warmth receptionist also wud made u feel welcomed and happy throughout the stays. surely will come again AlVilla 🥰😘
Park the car in his area. Self care but there is CCTV. His swimming pool is small so you have to find a suitable time to take a shower if you don't want to connect with other children/families. The room is big so comfortable for prayer. Iron is not okay because w/even install the most slow but can be burned. Towels smell a little bit, pillows are thin. Aircond is cold. Environmental is safe. Can walk across the road to go to the beach. W/even working day book but full room. Congratulations & thank you.
Absolutely no regrets booking this place! It's so beautiful, a truly lovely spot! 😍 I took the Galaxy room, which was gorgeous, and my kids loved it, but unfortunately, themed rooms like this don't have a TV 🥲. There are many swimming pools, and the kids had a blast! You can also go down to the beach and play in the sand. There's even a mini zoo. I'm definitely going to repeat next time, but I want to try a different room, hehe. By the way, the parking is spacious, and you can park close to your room block, which makes carrying luggage easy. My room was on the second floor, and there's no elevator, so you have to take the stairs.
If you're visiting KT for the food and shopping, you can't beat this spot. It’s within walking distance to KTCC Mall and Mayang Mall, and the Drawbridge (Jambatan Angkat) is just a short drive away. We stayed in a Superior Deluxe room which was surprisingly spacious.
The breakfast at the rooftop café was a highlight—not just for the local flavors, but for the stunning view of the coast. While the décor is a bit dated (the carpets have seen better days), the staff's friendliness and the high water pressure in the shower made up for it. Great value for money if you're looking for a base to explore the city
Πολύ καλό
557 κριτικές
8,5/10
Τιμή από
108 PLN
ανά διανυκτέρευση
Έλεγχος διαθεσιμότητας
Δείτε όλα τα ξενοδοχεία με Wifi στην πόλη Terengganu
Διαβάστε κριτικές επισκεπτών για ξενοδοχεία σε Terengganu
Εμφάνιση όλων
9.2/10
Great
GGuest UserThe good: Gorgeous resort. Friendly staff. Clean. Comfortable room. Great breakfast spread. It lives up to the Marriott brand for sure.
The bad: Slow service at the restaurants. It looks like the restaurants are understaffed.
There was also room confusion - I booked 2 rooms for 3 nights and 1 room for 2 nights. But when the guests for 2 nights checked in, showing reservation slip for 2 noughts, they were given a 3-night room. When the 3-night guests check in a few hours later, we were told to swap rooms, instead of just making changes in the system. Gosh. It was after we insisted that changes were made in the system instead of the 2 of us packing to swap rooms.
Public areas like the reception area and the Greatroom are like saunas. But we were told that the high cost of diesel due to the war in Iran has forced the hotel to not run their air conditioning on full capacity - this is forgivable.
GGuest User## Amenities
The hotel's basic amenities are largely complete and fully operational. The rooms have been renovated throughout, and the decor is better than what you'd find in other hotels. Wi-Fi is available in the rooms. There's some ongoing construction behind the hotel, but it generates almost no noise, so it doesn't impact your stay or rest at all.
## Cleanliness
Overall, there's significant room for improvement in cleanliness. You can spot quite a few small flying insects in the lobby and hallways leading to the guest rooms. There were also small ants around the welcome drinks at the front desk. While these don't affect a normal stay, the public area cleaning and pest control aren't thorough enough, and more attention is needed for cleanliness details.
## Environment
The hotel's surrounding environment is decent, and the location offers convenient access to transportation. The partial construction behind the hotel has minimal impact on the quietness of the stay, and the overall living atmosphere is average.
## Service
Overall service needs improvement. Check-in is at 3 PM and check-out is strictly at 10 AM, which isn't very accommodating. There are too few staff members on duty, and housekeeping efficiency is low, with room cleaning being particularly slow. The overall service efficiency and attentiveness aren't on par with other hotels in the same category.
## Dining
The dining experience is weak, and it clearly falls short compared to other hotels of a similar caliber in the area. Only breakfast is included, and the variety is very limited, with average taste. Lunch and dinner need to be ordered separately, and the overall dining selection, taste, and serving efficiency all need significant improvement.
## Activities
The hotel's overall operational atmosphere is far inferior to competitors like Laguna or Rainbow Hotel. Other hotels arrange recreational activities and special programs in the evenings, offering guests plenty of nighttime entertainment. This hotel, however, has no activities or arrangements whatsoever in the evening, making the overall atmosphere dull and quiet. The operational fun and guest experience are significantly lacking.
AAnonymous UserIt's normal but it's ok to have a place to sleep and rest for a while. But don't expect anything fancy. The budget hotel is really old-fashioned but it's good to have a coway. The bed is not hard, the shower tap water is fast.
GGuest UserThe hotel is very close to Kuala Terengganu Airport, about a fifteen-minute walk. The room was spacious, clean, and tidy, making for a very comfortable stay. The staff were enthusiastic and helpful. Definitely recommended!
Llove holidayWe initially had a frustrating experience as our towels were delivered quite late. However, the situation was handled professionally by Manager Iza, who personally delivered the towels to our room and sincerely apologized for the delay. Her prompt action and attention to guests made a positive difference.
Overall, the rooms were spacious and comfortable. We booked four rooms and requested them to be located near each other, which the hotel successfully accommodated. However, housekeeping services need improvement, as one of our rooms was not serviced and there were some inconsistencies in room maintenance during our stay.
The hotel’s location is excellent and very convenient. It is close to everything we needed, with Restoran Singgang Budu located right beside the hotel. There are also laundry facilities nearby, and plenty of food options within walking distance, making it a great choice for travelers.
The staff were friendly, always smiling, and genuinely tried their best to accommodate our requests throughout our stay. While housekeeping could be improved, the service recovery by the management team and the hotel’s strategic location made our overall stay enjoyable.
SseabEverything was fine but please vear with the on going reno works going on. Will be better if they provide some clear channels on the tv. Been here few times and always be my first choice.
GGuest UserI had a free upgrade from double bed to family room. So it was spacious for me. The reason of choosing this hotel was due to its distance, near the Jambatan Angkat. I had a short run from the hotel to the Jambatan Angkat return. The hotel was near to Masjid Negeri hence I didnt feel alone hearing the azan near me. Many restaurant nearby so you dont have to worry about breakfast. I will return if I were to register running event in Kuala Terengganu. It was near the Terminal bus station too. Just walking distance.
EewtayGreat place to stay in the Kuala Terengganu city center.
We stayed 2 nights on business travel and this hotel provided everything we needed!
And i'm extra happy with the Iron and Iron board they provided!
Uuneyy_6924 Hours in Paradise: Why One Night at Sutra Beach Resort Feels Like a Dream!
Let me tell you something — not all staycations are created equal. Some are just a change of location. But a night at Sutra Beach Resort? That’s a whole different story.
The moment you step into the resort, it feels like you’ve entered a slower, calmer world. No chaos. No rush. Just the soothing rhythm of the ocean guiding your entire experience. It’s the kind of place where time doesn’t just slow down — it almost stops.
I started my stay with a simple walk along the beach. Barefoot, feeling the sand, listening to the waves… and suddenly, everything else didn’t matter anymore. That’s the magic of this place — it pulls you into the present moment without even trying.
The facilities are just enough to keep you comfortable without distracting you from the real highlight: nature. Whether it’s lounging by the pool, enjoying the sea breeze, or just sitting under the shade doing absolutely nothing — every second feels intentional.
And then came the sunset. Honestly, pictures don’t do it justice. The sky exploded into colors, and for a moment, it felt like the whole world paused just to admire it. People gathered quietly, watching, smiling — strangers sharing a beautiful moment together.
Nighttime brought a completely different vibe. Calm, cool, and incredibly peaceful. No loud city noise, no stress — just the sound of waves and the occasional breeze. I slept better than I had in weeks.
Morning came too fast. Waking up to the ocean view felt surreal, like I was still dreaming. And that’s the thing — even after checking out, it still feels like a dream.
One night at Sutra Beach Resort isn’t just a stay. It’s an experience. A reset. A reminder of how beautiful life can be when you slow down.
AAnonymous UserLot of facilities are not working or not available. Request to repair the jacuzzi, they came once, problem was not solved and that’s it. unuseable jacuzzi for the whole stay. Ok for a calm no activities stay, but not for families looking for varieties of activities such as ATV, jet ski etc.
Fairway of the golf course was patchy, and most bunkers are not playable. Greens are ok.
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