Overall satisfactory for price quality ratio
However, there are still some points to improve, such as the quality of some infrastructure (i have inherited a little bit red fridge for example). But honestly, for the price, meals, swimming pools, animations, tastes, staff availability, we should not complain too much. I will recommend, except for a few small details that you can't accept if you're not super-requiring
This hotel truly deserves a 4th star, given the outstanding services and incredibly warm welcome. I had an excellent stay and definitely plan to come back with my family and friends!
Incroyable. J’ai choisis le patio de mezraya grâce aux avis et j’en suis pas déçu. Le personnel au petit soin, le calme du patio et la beauté je vous en parle même pas. La chambre était tellement grande. Alors pour la nourriture, même pas besoin d’aller au restaurant. Le chef à des mains en or, et si on veut un plat en particulier qui n’est pas sur la carte, on peut le demander la veille au chef. Produits frais bien évidemment.
Ils m’ont même offert un petit mot avec des sucreries pour mon anniversaire. Rien a dire🙏🫶
The TUI Magic Life hotel complex in Djerba is absolutely outstanding, and the grounds are immaculately maintained. The culinary offerings are superb, and the animation team does a truly great job. The entire program is highly recommended, especially for families with children – there's so much for the little ones to enjoy!
It's a shame, however, that the otherwise very positive overall impression was slightly marred by a technical issue and a lack of communication behind the scenes. Halfway through our holiday, there was a leak from the air conditioning in our room, which caused water damage and peeling paint. We were offered a room change, but since half of our vacation was already over, we didn't want to bother moving.
The coordination between the Trip.com agents and the hotel management was unfortunately very chaotic, and I constantly received conflicting information. In the end, though, the issue was resolved with compensation.
Conclusion: A fantastic holiday destination for families that we would definitely recommend – but there's still room for improvement organizationally behind the scenes.
Although the hotel is a bit old, the overall facilities are well maintained, the location is excellent for self-driving, and the safety measures are also good. The packaged service is cost-effective.
The hotel is very warm and clean and beautiful room is pleasant whether it is in family couple or even alone !
The staff is in the small care for any request or claim at any time!
Advice to find places calling taxi and even doctor in case of need ( lived person my sister is falling there he has brought us a huge help call from the ambulance doctor and always asks news )
The servers are de-amour ! Price a little cheap ( to drink )
Swimming pool clean beach like cleaning rooms nothing to say it is directly respectable
At the top nothing to say much thank for your welcome !
Πολύ καλό
69 κριτικές
8,4/10
Τιμή από
48 €
ανά διανυκτέρευση
Έλεγχος διαθεσιμότητας
Δείτε όλα τα ξενοδοχεία με Wifi στην πόλη Medenine
Διαβάστε κριτικές επισκεπτών για ξενοδοχεία σε Medenine
Εμφάνιση όλων
8.8/10
Very Good
DDariaI liked the hotel very much! I had a wonderful time! I was very impressed by the work of the management and the hotel respiratory! Mr. General Director Riadh and managing Mr. Sofian are always on the spot, with them you can talk and they do everything for your comfort and excellent rest. I apply photos with them on the last day at the hotel 🥰 Resepshn very professional, beautiful woman, unfortunately I don't know her name, always kind, the night shift manager helped me with an extra blanket, The staff member who helps with the baggage is very nice in communication. One word, directory and resepshne Cesar Thalasso does everything possible for guests, not in words, but in 👍
The rooms consist of quiet bungalow, excellent sound isolation, rooms after renovation, clean and new, decorated in an antique style, according to the name of the hotel, in them it is very pleasant to be!
The Cesar Thalasso and Sunconnect hotel bar team are equally friendly 💖
The Cesar restaurant is great! A wonderful Tunisian chef is a cook who cooks hot dishes with you, a real genius! 😍He always has everything delicious and aesthetic served! There is the division of Italian cuisine. Señora chef is great! Take her pasta and hot dishes! Restaurant staff, from manager to waiters, are very kind!
Good animation teams. Italian team at Cesar and Tunisian guys and girls at Sunconnect. Also there are photos with them. Very friendly to all guests, always interact with them. Very pleasant impressions! Excellently danced with a young man from the Sunconnect team , unfortunately didn 't remember his name but he is on the photo) he is very friendly. I liked the choreographer Nebyl from the Tunisian animation team. His attitude to the cause, enthusiastic to know all new and talent to dance! Wish you luck! 🤗
In the hotel excellent atmosphere, excellent service and hospitality! From the hotel I don't want to leave! I'm glad I spent time with all of you and hope to meet again!
GGuest UserIntroduction I have been traveling since the age of 16 and I am 50, I have visited the best hotels in the world
I stayed for 2 days and I can say that apart from the price of around 180 euros per night for a double room the hotel is not worth a 3 star rating.
Positive aspects Very nice hotel from the outside, the magnificent lobby is very impressive but there is no value for money Room designed in the 70s with. Salty desalinated water!!! There is no hook in the shower for robes Sink knobs with hot written in French and cold written in English!! Fixed shower that doesn't move and you can't adjust the flow of water!
For the lights in the room there is no general switch to turn everything off from the bed and therefore you have to get up to do it Room safe not working and you are forced to use the one in reception every time.
Lack of simple things like an umbrella for customers in case of rain!!!
Lack of enough sockets to charge cell phones and other things Bathtub without hydromassage
Positives Friendly and helpful hotel staff Very good and plentiful breakfast
GGuest UserThis hotel truly deserves a 4th star, given the outstanding services and incredibly warm welcome. I had an excellent stay and definitely plan to come back with my family and friends!
GGuest UserMy experience at the hotel was excellent. The check-in process was smooth, and the reception staff made me feel very welcome. The room was modern, spacious, and quiet, with a beautiful view from the balcony. I especially appreciated the cleanliness and attention to detail. The hotel restaurant served delicious meals, and the Wi-Fi connection was fast and stable. Highly recommended!
AAnonymous UserWe had a lovely stay at this hotel. The building is historic and has an open central space, which makes it a bit cold during the winter. However, the on-site restaurant was very convenient, allowing us to dine without needing to go outside. The staff were all incredibly friendly, and we felt very welcome throughout our stay. I would definitely recommend this hotel.
GGuest UserI am quite disappointed by the quality of the rooms in this hotel advertised as a 4 star. The staff and manager are lovely and very helpful. The hotel itself is very beautiful and well located. But no air conditioning even in the executive suite even though I paid an extra €50 for 3 nights. The 1st night in a standard room was not worthy of a 4 star. Damaged bathtub, no support for the shower head, no telephone, a poor quality mattress, questionable cleanliness, in short, not what I expected. The restaurant is simple and the dishes are always the same, but it's good. For my part, I will not go back. Too bad once again the hotel is beautiful but the rooms are not great.
LLH1Was alright for one night stay. My flight was severely delayed, but I had no issues checking in at 3:30am in the morning. Central and close to the market/souk. Wasn't sure if the towels were used or clean as they were not folded but hanged up. There is a local supermarket directly across the road which is useful.
GGuest UserOverall satisfactory for price quality ratio
However, there are still some points to improve, such as the quality of some infrastructure (i have inherited a little bit red fridge for example). But honestly, for the price, meals, swimming pools, animations, tastes, staff availability, we should not complain too much. I will recommend, except for a few small details that you can't accept if you're not super-requiring
AAnonymous UserIncroyable. J’ai choisis le patio de mezraya grâce aux avis et j’en suis pas déçu. Le personnel au petit soin, le calme du patio et la beauté je vous en parle même pas. La chambre était tellement grande. Alors pour la nourriture, même pas besoin d’aller au restaurant. Le chef à des mains en or, et si on veut un plat en particulier qui n’est pas sur la carte, on peut le demander la veille au chef. Produits frais bien évidemment.
Ils m’ont même offert un petit mot avec des sucreries pour mon anniversaire. Rien a dire🙏🫶
FFoufa MaloucheThe food was very good amd has a lot of variety all amenities are good staff are very kind and helpful but the Ac was always not working morning time feom 06:00 am to 13:00
And no wifi in the rooms
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