Ξενοδοχεία με Parking σε Aberdeenshire, United Kingdom

My trip was totally ruined by the end/check out. Upon checking out they asked me to settle a £36 bill. I queried this as the previous night I ate in the Luna Dome but had paid the bill after my meal. I was advised by the receptionist that the drinks bill related to my first night's stay, where 3 drinks were ordered in the Titan Bar, then shoved a signed receipt in my face. The signature was not mine but it did have the same surname as my mum, who was also present for my weekend stay. It definitely was NOT my mum's signature but the receptionist clearly did not believe me, so as embarrassing as the whole situation was, with a queue gathering behind me, I had to bring my mum into reception to explain. My mum explained that she had not been in the Titan Bar, never mind order £36 worth of drinks! We were experiencing a chilled out weekend away with my 2 year old daughter, not on a boozy weekend. When queried why the bill was stapled to our room number, we were advised that due to the hotel being cashless, patrons simply sign a receipt and staff match it too guests who stay surnames! What!? So you merely play snap with bills and patrons surnames? If your a Smith/Jones, good luck, dread to think how many bills you'll be hit with. What was a lovely weekend away, was ruined in the last 5 minutes.

Very clean and lovely staff

The room was very clean and comfortable. Pity it had limited TV channels and no WiFi facilities within but you could access WiFi in the main lobby. Another downside was you had to pay £5 each to use the swimming pool which was a real shame as this was not known to us prior to booking. Breakfast was absolutely fantastic with a full Scottish spread with very friendly staff. It was the highlight of our stay. Overall, a very pleasant experience at the Waterside and we would stay again.

Dinner is very good, the room is big enough

Excellent location at the main roundabout just south of the town. Room was comfortable, but bare bones. One highlight was the speed of the wifi, which was outstanding. Check in takes place in the pub on the other side of the car park -- not so convenient in icy or wet conditions.

It’s been many years since I’ve been to Pittodrie house and the first time I’ve stayed. It’s a beautiful location and a stunning building, but looking a little tired just now, paint / wallpaper hanging from the ceiling in the drawing room / lounge and various other areas inside and out in need of attention. All the Staff we met were lovely: friendly and helpful. Our room wasn’t ready when we got there at 4pm, but we weren’t in a rush and a complimentary drink sitting in the lounge was very nice. Another couple were waiting longer than us for their room and were getting a little agitated. The birthday party we attended at the hotel was great, nice room, nice food and staff. Breakfast buffet was great and staff were again nice (although some had been working at midnight the previous night). Overall an enjoyable stay thank you.

We stayed as a couple for 3 nights in an accessible room, the room was a good size and plenty of storage space, limited channels on the smart tv which was a shame, the mattress could be doing work being updated also as you could feel the springs through it. When I first saw the shower room I was pleased however after using it I formed a different opinion, the whole floor was sailing and became very dangerous trying to walk out over the tiles. I fell and luckily my husband was able to come and help me back up, if this was an elderly person or could be a very different scenario, the breakfast was absolutely fantastic and all staff were friendly and accommodating. I would stay again but not in M accessible room with tiles on the floor

Really loved our first visit to the Banchory Lodge. The staff were amazing, nothing was too much bother to them. The view from our room was amazing. Breakfast lovely. Evening meal, just ok. Definitely going again.