Ξενοδοχεία Romantic σε East Java, Indonesia

"Hotel Majapahit Surabaya MGallery is absolutely stunning, though it might be a bit spooky if you're staying alone. Considering how long it's been around, the service and facility maintenance are quite decent. Breakfast: The food quality is good, with a wider variety compared to hotels in Bali, and it's not just typical 'Western' fare. Cleanliness: There are a few minor details that could be cleaner, but it's not a deal-breaker. Facilities: The power outlets seem to be British standard. There's one adapter in the room that can convert to European standard. I recommend bringing a power strip as one outlet won't be enough. Also, the outlets by the desk are linked to the master switch by the bed, so they lose power when you turn it off (this is crucial to remember). I suggest using the outlets near the floor by the bathroom door, as they are not connected to the master switch."

"Most people visiting Surabaya choose the zoo as an activity, and this hotel is conveniently located about a 10-minute walk away. The surrounding area has a very local, bustling vibe. Right outside, you'll find many street food stalls similar to breakfast spots in China, especially on weekends when Jalan Progo turns into a vibrant market with countless snacks and sundry goods – truly a melting pot of cultures. The hotel's environment and cleanliness are excellent. While there's no bottled water in the room, the water dispenser on each floor is very convenient. Some toiletries need to be requested from the front desk, and the power outlets are only compatible with Indonesian plugs. The call to prayer around 4:30 AM is unavoidable, and the sound insulation from outside isn't great. The breakfast selection isn't vast, but it caters well to a 'Chinese stomach' with fried rice, fried noodles, and noodle soup. Coffee, milk, juice, and other beverages are also available, so you can definitely eat your fill. There's also an in-house coffee station on the ground floor. The service is very enthusiastic. Considering the price, you can't expect too much, but the staff consistently smiles, answers all questions, and even opens doors when you enter or exit – which is already quite impressive."

"The room is super spacious, clean, and the breakfast is great! I'll definitely stay here again next time."

"I stayed here for 3 nights, and this is my honest review. The hotel has recently reopened after a complete renovation and rebranding. The staff were excellent. Everyone was friendly and welcoming. Check-in took about five minutes because the staff member assisting me seemed new and was carefully following the procedures. I didn’t mind at all, and I was served a delicious welcome drink while waiting. After check-in, a staff member escorted me to my room. Pros: 1. The rooms have been fully renovated and feel modern. 2. The bed was comfortable, the air conditioning worked perfectly, even at 26°C. 3. Breakfast exceeded my expectations. Everything I tried was delicious, especially the Indonesian dishes. What impressed me the most was that, even though the hotel was still very quiet and there were only a handful of guests during my stay, they still offered a full breakfast buffet with a wide variety of options. Many hotels would simply serve a limited set menu or deliver breakfast to the room when occupancy is this low, but this hotel maintained a complete buffet from end to end. I really have to give them credit for that. 4. The location is convenient, with Superindo and Indomaret within a 3-minute walk and Pakuwon Mall only about a 9-minute drive away. 5. The lobby is spacious and looks luxurious. Cons: 1. The TV was by far my biggest disappointment. I stayed in a Deluxe Room, and the TV appeared to be left over from the previous hotel rather than replaced during the renovation. It was very small, around 32 inches, and wasn’t a Smart TV, which feels completely out of place for a hotel that claims to be five-star. The selection of TV channels was also very limited, and the picture quality was poor with noticeable static, making it quite unpleasant during my 3-night stay. The Executive Rooms have larger TVs, but based on the information I received, they are not Smart TVs either because I was told that only the Suite Rooms will have Smart TVs, and those rooms will only become available after the hotel’s grand opening. You can even notice that the hotel doesn’t include any photos of the TV in the Deluxe Room images on its booking page, which almost makes it seem like they’re avoiding showing it. Nowadays, it’s hard to imagine a genuine five-star hotel still using a 32-inch non-Smart TV in its standard guest rooms. 2. Soundproofing isn’t great. I could hear noise from the next room and the nearby mosque. 3. The Wi-Fi was very slow, and mobile signal inside the hotel was also weak. 4. The shower area had no shelf or storage space for personal toiletries, and the floor was extremely slippery. I almost slipped several times while showering. This is something the hotel should address, as it could become a safety hazard. 5. The power outlet next to the bed was already occupied by the bedside lamp, so I had to unplug it every time I wanted to charge my phone. 6. Although there were plenty of power outlets in the room, about half of them didn’t work, which was frustrating. 7. I wasn’t a fan of the pillow and bed linens. While the bed itself was comfortable, the bedsheets felt rough rather than soft. I even noticed that the underside of my arms became itchy whenever they rubbed against the fabric. 8. The hotel was very quiet during my stay. It seems many people still don’t know it has reopened, and I haven’t seen much promotion or any soft opening offers on its website and Instagram account. Overall: I enjoyed my stay thanks to the friendly staff, comfortable room, excellent breakfast, and convenient location. However, the TV and Wi-Fi were major drawbacks, and there are still several details that don’t quite meet the standard of a true five-star hotel. At the moment, I would personally rate this hotel as 4.5 stars rather than a full 5-star property. It has great potential, and with improvements to the TVs, internet, room details, and overall quality control, I believe it could truly live up to its five-star positioning."

"This is my second time staying here, and the experience was great. The hotel is very clean, and the staff are incredibly friendly. The drinks in the lobby are delicious, and the breakfast spread is fantastic. Plus, there's a mall right next to the hotel, which makes shopping super convenient."

"Happy... very kid-friendly, they even have cooking sessions with the chef for kids. My only complaint is that breakfast for children aged 6 to 10 is chargeable, around 240. I don't think it's worth it since kids don't eat much."