Ξενοδοχεία Romantic σε Otago, New Zealand

I had a truly wonderful stay at this retreat. The place itself is absolutely spectacular — very calming, beautifully maintained, and surrounded by breathtaking views. The deck is stunning, and it was the perfect spot to relax and unwind. The owners were exceptionally friendly and went above and beyond to make me feel welcome and looked after throughout my stay. Their hospitality genuinely stood out. The dogs were lovely and added so much warmth to the experience. Breakfast was excellent, and the variety of teas available was out of this world. As a female solo traveller, I felt completely safe, comfortable, and well cared for, which is something I value highly. The atmosphere is peaceful and nurturing — exactly what you want from a retreat. The only minor downside is that it’s a bit far from the shops (around a one-hour walk). However, this was easily managed as Uber is only a 6-minute drive, and the hosts were also kind enough to offer lifts when possible. Overall, an absolutely stunning place, and I would highly recommend it to anyone looking for a peaceful and memorable stay

If you absolutely must stay here, choose the lake-view apartment. I didn't pay attention when booking. Firstly, the room was small, and secondly, there's nowhere to eat nearby except the hotel restaurant. I originally wanted to change my plans midway to visit Dunedin. I submitted a request to modify the dates on Trip.com two days before check-in, but I never received a reply. It wasn't until I asked in person on the day of check-in that they said it was possible, but they would charge us over 3,000 for one night. 🙄 I have to give Trip.com a serious bad review here. Initially, they said they would intervene if the hotel didn't respond by the deadline, but later they said that since the hotel's response deadline had passed, the original order would proceed. They didn't even bother with a superficial effort. When submitting the modification request, I noticed that we had pre-booked a lake-view room for three nights for over 10,000, but upgrading to a better room type later on was actually over a thousand cheaper. The only upside is the beautiful scenery. Everything else is a complaint. After eating at the restaurant, we wanted to go back to our room to rest, only to find that staff had entered the room to fix the air conditioning without any request from us. We'd been there for two nights and hadn't noticed any problem with the AC. The cleaning was also very perfunctory. The shower glass had too many gaps, so water always leaked everywhere, and when our wet slippers were thrown away, they weren't replaced. In short, don't expect to be treated like a guest when you come here.

We chose the Hilton again for our trip to Queenstown, New Zealand. While it's not right in the town center, transportation is super convenient. The hotel has its own water taxi that goes to and from the center daily. The first boat leaves at 8:15 AM, and then it's hourly after that. It costs 14 NZD per person and takes about 25 minutes. The last return trip is at 9:45 PM, and there's a timetable available at the front desk. The hotel is also only a ten-minute drive from the airport. The hotel's setting and views are absolutely beautiful, right on the lake. You can take a lovely stroll along the lakeside in the mornings, and the restaurant is right there, so you can enjoy the lake view while you eat. The hotel has a Western restaurant, a bar and restaurant, and a coffee shop. The breakfast buffet is served in the Western restaurant and opens at 6 AM, which is great for guests who want to get an early start on their sightseeing. The food selection is comprehensive and tasty too! We had dinner at the Western restaurant on our first night and it was excellent, the steak was fantastic! The bar and restaurant is also good; on our last day, we got back late from our Milford Sound tour and just ordered pizza and beer at the bar. The pizza was absolutely delicious! The bar atmosphere was great too! We booked a lake view king room, and the layout was nice, with full amenities. The hotel also has a pool, and the gym is open 24 hours. All in all, our stay and dining experience were very comfortable! Highly recommended!

It was extremely frustrating to arrive at the hotel on a cold, rainy night only to find no staff at the front desk—I waited outside for half an hour. To make matters worse, the old-fashioned facilities made handling luggage quite inconvenient.

Since my flight arrived after 9 PM, I specifically booked this hotel as it's the closest to the airport. It was a bit hard to find my way in the dark, but I managed to get there in about 20 minutes, even with a carry-on suitcase. The front desk was already closed, but I had requested an early check-in via email and was given the code for the key box outside, so picking up the key was smooth. The room was a bit small, but sufficient for two people for one night. The next morning, when I checked out at 8 AM, the front desk was still unattended, and it was a self-service key drop-off. I wish I could have booked a room here for my early morning return flight too, it would have been very convenient.

I booked this hotel because I was interested in its restaurant. To be honest, I'm a bit disappointed. First, we were given a room on the first floor facing the parking lot. The room was small, and you had to keep the curtains fully drawn; otherwise, with the floor-to-ceiling windows, you'd be exposed to everyone in the parking lot. The hotel itself isn't very large; its main appeal is the beautiful view from the restaurant, but there's a large construction site below that really detracts from the experience. The hotel has a great design aesthetic, and the scented shower gel smells wonderful. However, it probably fell a bit short of my expectations, and I found the value for money to be just okay (it really was quite expensive). Btw, breakfast was delicious!

Clean and tidy, warm service. The hotel is small with only nine small houses, good privacy. There is Ms. Bella who speaks Chinese, very warm. The hotel can pick you up in the town, and a taxi from the town is only about 15 yuan. It is a very good hotel suitable for vacation, lying flat in the hotel. The weather has been bad these days, and I only saw the stars in the sky one night. Anyway, it is a very good resort hotel.

The room was very clean, and the shared kitchen area was decent. However, the laundry room was really dirty! It felt like it hadn't been maintained in ages, and you needed to pay with Apple Pay. The toilets weren't super clean either, but for a campsite, it was actually pretty good. Definitely bring slippers! The lake nearby is even better than Lake Wanaka, and there were lots of campervans, so it had a lively atmosphere.

We stayed in many motels and hotels during our 1.5week road trip but this was the best of them all! Absolute gem! Everything was perfect. Also the service during the dinner was fantastic, not to mention the dinner itself. Also breakfast for super filling (those cheese scones were delicious!!).

Despite what’s advertised one should beware some misleading info. We expected a king size bed in the kings deluxe unit but the bed was closer to a Queen. More disappointing was the promise of a “kitchen” only to be presented with an outdoor BBQ grill, microwave, toaster, kettle, plates, bowls and a mini fridge. Absent were pots, pans, a hob and we were told at check in not to do any washing as there was no sink. To be fair, a breakfast basket of breads was provided with jams but it was certainly not a kitchen. When we raised the issue of different advertising with our host, we received neither clarifications nor any sympathy. Otherwise, it was lovely stay.