Ξενοδοχεία με Bar σε Salzburg State, Austria

Consistent with chain hotels. Check-in is available around 2:30 PM. You can use the restroom and store your luggage beforehand. It's less than a 10-minute walk from the train station, just turn right.

Overall, my stay at this hotel was quite disappointing, with only a few positive aspects worth mentioning. The main advantage of this hotel is its convenient location, as it is situated near a train station, making it easy to get around. I also appreciated the daily housekeeping service and the regular refill of the minibar, which was a nice touch. However, there were several issues that affected the overall experience. The reception staff (lady) were not welcoming and did not greet guests with a smile, which gave a poor first impression. More concerning was the lack of proper support when we encountered a problem with the room heating. Despite multiple attempts to adjust it ourselves, it did not work. When we reported this to the reception (lady), the staff’s response was unhelpful and came across as dismissive, as if we did not know how to use the system. Although another staff member (guy) mentioned they would check on it, the issue was never resolved. As a result, we had to endure two very cold nights. Additionally, the bathroom design was impractical. The shower had no door, causing water to splash all over the bathroom floor. On top of that, housekeeping did not consistently replace bath towels, which was inconvenient. In summary, while the location and some housekeeping aspects were good, the service quality and room facilities need significant improvement.

We came thinking the resto and bar would be open, but found out we were there out of season. We booked on Trip.com which didn't have the details on the closure for low season, so check the website for details depending on the time of year. Otherwise the place was nice, parking was easy, and the view from the hotel was great. It's about a 7 minute drive up from the town.

A lovely stay at Hotel zum Hirschen Salzburg. The hotel has a cozy and welcoming atmosphere that perfectly matches the charm of Salzburg. It is within walking distance from the city’s main train station, although not directly in front of it, which makes the location both convenient and quiet. The room was spacious enough for our family of three, including our 3-year-old son, and felt very comfortable. Breakfast was enjoyable and well prepared. The staff were very friendly and helpful, always ready to assist and offering great advice, including information about the Guest Mobility Ticket for using public transportation around the city. Overall, a warm and pleasant hotel that made our stay in Salzburg truly enjoyable.

The hotel is great but a bit far from central. The staffs are very friendly n courteous. They always wish u with a warm smile. One of the receptionist Ms Inna is very very helpful n kind. My hubby left his hp in a Uber n she help us to contact the uber , act as translator for us all the way n got our hp back. I would say their service is excellent n superb. I would definately come back again ..one more thing, the bathroom is very open, not very suitable if staying with kids.

The hotel is a bit far from the city center, requiring a bus ride. However, the #21 bus to downtown stops right downstairs, and the hotel even provides a complimentary 3-day bus pass, which is a great perk! The rooms are clean and comfortable, and the front desk staff were incredibly patient in answering all our questions.

We chose Hotel Stein because of the location and beautiful view from the hotel room. It has a nice rooftop bar and restaurant Hotel staff are very friendly and helpful. We wanted to visit Designer Premium Outlet and they guided us on map, directions to board the bus. One of the front desk lady even offered to give us a slip of paper to exchange for discount vouchers at the premium outlet. Rooms were new, clean and updated. Nice lounge area at the ground floor lobby.

Nice And cosy hotel at the edge of Salzburg old town. Location is great and it is easy to walk everywhere from there. Rooms are small but clean and with nice wood floors. Beds are very comfortable. Breakfast is nothing spectacular but absolutely ok. Great value for money.

The hotel is a bit like an all-season hotel, clean and comfortable. There are lush sycamore trees outside the balcony. It is very comfortable to sit on the balcony with the fresh air blowing on your face. There is a bus stop at the door. If you drive by yourself, there is a free parking lot at the door of the hotel, which is also very convenient. It's a ten-minute drive from Salzburg Fortress, very close. Toiletries and slippers are not provided, you need to bring your own.

The room itself was very spacious and generally comfortable, so in terms of physical space and basic facilities, the experience was acceptable. However, several service-related details significantly affected my overall impression. First, this was the first hotel I stayed at in Europe that does not offer complimentary luggage storage, which was very inconvenient, especially for travelers arriving early or leaving later in the day. More importantly, there was a serious issue regarding privacy and housekeeping procedures. In most hotels, rooms are cleaned only when guests place a “please clean” sign on the door or explicitly request housekeeping. In this hotel, staff went door to door knocking, and when there was no response, they entered the room directly. This felt intrusive and disrespectful of guest privacy, and it was quite uncomfortable. It also seems inefficient and unnecessary for the staff themselves. While the room size and general comfort were fine, these service and management details were disappointing and do not meet the expectations of a hotel at this level. With better respect for guest privacy and clearer housekeeping protocols, the experience could be greatly improved.