Ξενοδοχεία με bar σε West Midlands, United Kingdom

"Firstly, the staff we encountered were lovely, very accommodating and helpful. The reception entrance was promising, being bright and modern with a very pleasant receptionist and smooth check in. However, our room lacked appeal, comfort or anything that made one wish to stay in it for longer than a night. To be fair, we were asked twice on check in, if we would like to move to a different floor. I jokingly asked if there was a problem with the room we'd been allocated but was told no. We were allocated Room 7. Whilst it appeared clean to the best the facilities allowed, it was unpleasant. The bottom of the bathroom door appeared water damaged and rotten. The sink was cracked. The radiator was rusted by urine splashes as situated beside the toilet and the shower was situated in a recess with no curtain or screen, so quickly spilled on to the floor making the bath mat soaked. The lock on the bathroom door didn't work. There was no hair dryer. Only one USB point within the very small TV which only charged if it was on. Being on the ground floor, our window opened out on to the narrow walk way and one poor man walked into it on his way to reception. SatNav instructions take you to a dead end further down the road and several attempts at finding our way around the God awful roundabout eventually led us to a very small parking area at the front of the hotel. Breakfast at 9.00 pm was initially disappointing. One plate was available, no bread for the toaster, no milk for the cereals. One sausage, no beans, no bacon. More food did eventually appear, as did plates, and it was very nice. The croissants and pastries were lovely too. The coffee machine was good. As mentioned, the staff were very good and we requested an iron which was bought to us quickly with a board by a lovely young man. The bed was awful. Rock hard and not much comfort from a meagre duvet that was so thin that initially we thought it had been forgotten. Anyway, one night, cheap and basic. Served its purpose but would look elsewhere and pay more. Think we were just unlucky."

"The hotel was simple and clean. The room had a double and two singles as booked. The water was hot and there was plenty of it. The road was a bit noisy outside our window but no plane noise to keep us awake. I was very disappointed that despite being an airport hotel there is no shuttle between the hotel and the departure terminal UNLESS you book car parking at car park 7 specifically. Therefore I had to book a taxi to take me to departures at £15 one way for a 2 mile trip at 5am. This left me a 10minute walk outside the terminal, though I could have paid drop off parking charges to get closer. Apparently this is a new issue between the airport and Travelodge. If I had known this at the time I would not have been so keen on the Travelodge price (which on its own was very reasonable) but needs to have a £20 supplement for travel to the airport added."

"Myself and my 12 year old daughter were given room 44 on Monday 30th March which we didn't realise was right above the Restaurant. Even after calling Reception to query the loud Ed Sheeran music that could be heard very loudly above the TV in our room, they turned it down a little but we heard the music all night until 11pm and then was woken again at 6:45am by the Breakfast piano music. The room appeared to have zero or minimal sound proofing resulting in a very poor nights sleep and a pointless stay. The facilities offered and breakfast options were also not very family friendly with only small cereal boxes aimed at children. Adding pancakes or waffles to the menu would be a good addition to compliment the range of breakfast toppings."

"The hotel was fine. More ‘interesting’ than anything because it is like entering a time warp to the 80’s with its decor. Almost museum like. However it was clean and the staff were friendly. Decent food in the restaurant too."

"The price is not expensive, the hotel is self-driving, the location may not be convenient for ordinary tourists. More general hotel, the decoration is also old. Hotel environment is good, useless for passengers, suitable for slow travel, leisure."

"Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa. However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience. There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance. Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared."

"I enjoyed the location of the hotel, it was really clean and tidy the room was beautiful with a view of the local bus station on its doorstep also BBC Coventry radio behind the hotel. The room was spacious with all accessories we needed. Could've done with a wet room as me and my partner are disabled but because its a family room its expected to have a bath with shower head over the bath. We was on the 4th floor with lift nearby"

"I enjoyed, the views of the city, and the ability to see my car in the car park below, the room was clean, the wifi was easy to connect to, and the bed although, firm, was comfortable. Breakfast was good with a varied choice, I did have to swap out my chair at the table however as the one I had felt much too low for eating.."

"Amazing Hotel. from start to finish. Underground carpark included in my room rate which included electrical car charging via pod point. Check on was straight forward. We was allocated level 4 room Patronas which had two double beds we had requested twin room so this was perfect. bathtub with rain shower over. Espa products which where nice. 60 inch TV in the lounge area with separate sofa. breakfast in the Sky lounge on 5th floor which was superb. full traditional buffet with the added bonus of Al a carte. hotel has a brilliant casino on the Saturday evening the had great live singers. Food in the casino was first class and the badmr was responsibly priced. Spa area had outside hot tub. pool saina steam room. all very clean and beautiful. onto of this the hitel is situated on resort world so lots to do from shopping in the outlet. peppa pig world for younger families. tutankhamen and Titanic experiences. The National Exhibition Centre. BP Pulce. music venue. outstanding service, location and service. I will be back."

"Wow the room that I had booked was absolutely lovely, it was spacious, clean and the bed was so comfortable, I had a really good nights sleep.  The hotel is only a walk away from the airport terminal so i was able to have breakfast without having to be stressed for time.  I will be returning in the near future for my next trip.  The hotel is great value for money."