Ξενοδοχεία με Bar σε Terengganu, Malaysia

Good location. But as you see in the picture, the toilet is not clean. Stains on the wall shows that it was not clean properly for a long time.

The good: Gorgeous resort. Friendly staff. Clean. Comfortable room. Great breakfast spread. It lives up to the Marriott brand for sure. The bad: Slow service at the restaurants. It looks like the restaurants are understaffed. There was also room confusion - I booked 2 rooms for 3 nights and 1 room for 2 nights. But when the guests for 2 nights checked in, showing reservation slip for 2 noughts, they were given a 3-night room. When the 3-night guests check in a few hours later, we were told to swap rooms, instead of just making changes in the system. Gosh. It was after we insisted that changes were made in the system instead of the 2 of us packing to swap rooms. Public areas like the reception area and the Greatroom are like saunas. But we were told that the high cost of diesel due to the war in Iran has forced the hotel to not run their air conditioning on full capacity - this is forgivable.

After a 45-minute boat ride, we got off at the first stop and contacted the hotel for a pick-up. It was less than a 10-minute drive to the hotel. Next to the hotel, there's a local restaurant; their tomato fried rice was good, but the green beans were a bit undercooked. The prices were reasonable. The hotel's internal restaurant also served good food, so you can eat there if you don't want to go out. The hotel's buffet breakfast was quite lavish, and the kids loved it! The hotel has a yoga studio and a gym (you need to take the hotel's sightseeing car up the mountain), a kids' club, a trampoline, billiards, table tennis, manual mahjong, and foosball. Right outside the pool is a beach. If you want to go snorkeling (our diving times were 9 AM and 2 PM, arrive at the dive center 10 minutes early), you need to book in advance with the hotel, then go to the dive center behind the restaurant to get your gear and wait to depart. The hotel beach has many small crabs, and lots of small fish in the water; in deeper areas, there are bigger fish too. The hotel was very comfortable, and the kids didn't want to leave after 3 nights. We'll definitely come back to this hotel next time. Sometimes, monkeys appear on the room balconies, so try not to hang clothes out there, as they might be taken by the monkeys. The rooms are wooden cabins, so the facilities are a bit old, and many things showed signs of dampness and mold. The basic amenities are just okay; germaphobes probably wouldn't be able to stay here.

We were very delighted at the ease of bookings for our stay, speedboat transfers, scuba diving and snorkelling trips. The moment we arrived at Besut Jetty, they had their team to facilitate parking of our car and efficiently got us on the speedboat as it was raining earlier and might rain again in the afternoon. By the time we arrived and checked in, our rooms were ready, cleaned and smelled fresh too contrary with all the reviews I’ve read recently especially when it comes to peak season. All the amenities were there and functional. Even my city kids were impressed as they’ve stayed at other island resorts before. The ambience at night was very lively at the restaurant, friendly flying lemurs and squirrels, tasty variety dishes from the restaurant, fire show, swings by the beach. The recreational centre such as the kayak, snorkelling and scuba diving can be better for the premium rate that they are charging. Warning: check every calculation carefully as they have this NO REFUND policy. I would suggest for rental of games to make family holidays more fun on days when it is raining.

Very lovely clean comfortable apartment with everything very well provided. Great view and close to a wonderful beach

## Amenities The hotel's basic amenities are largely complete and fully operational. The rooms have been renovated throughout, and the decor is better than what you'd find in other hotels. Wi-Fi is available in the rooms. There's some ongoing construction behind the hotel, but it generates almost no noise, so it doesn't impact your stay or rest at all. ## Cleanliness Overall, there's significant room for improvement in cleanliness. You can spot quite a few small flying insects in the lobby and hallways leading to the guest rooms. There were also small ants around the welcome drinks at the front desk. While these don't affect a normal stay, the public area cleaning and pest control aren't thorough enough, and more attention is needed for cleanliness details. ## Environment The hotel's surrounding environment is decent, and the location offers convenient access to transportation. The partial construction behind the hotel has minimal impact on the quietness of the stay, and the overall living atmosphere is average. ## Service Overall service needs improvement. Check-in is at 3 PM and check-out is strictly at 10 AM, which isn't very accommodating. There are too few staff members on duty, and housekeeping efficiency is low, with room cleaning being particularly slow. The overall service efficiency and attentiveness aren't on par with other hotels in the same category. ## Dining The dining experience is weak, and it clearly falls short compared to other hotels of a similar caliber in the area. Only breakfast is included, and the variety is very limited, with average taste. Lunch and dinner need to be ordered separately, and the overall dining selection, taste, and serving efficiency all need significant improvement. ## Activities The hotel's overall operational atmosphere is far inferior to competitors like Laguna or Rainbow Hotel. Other hotels arrange recreational activities and special programs in the evenings, offering guests plenty of nighttime entertainment. This hotel, however, has no activities or arrangements whatsoever in the evening, making the overall atmosphere dull and quiet. The operational fun and guest experience are significantly lacking.

It was a great experience at Alunan Resort. The staff were incredibly friendly and helpful throughout our stay. The villa was clean, spacious, and had breathtaking views of the sea. We loved the rooftop deck for relaxing, and the snorkeling trip arranged by the resort was fantastic. The food at the restaurant was also delicious OMG we do have great time eating here with a variety of choices. Would definitely return!

How to describe it? It's simply excellent! The hotel service is superb, the scenery is beautiful, and the beach is incredibly therapeutic. The attention to detail is remarkable. Every morning, we'd have monkeys and squirrels coming to greet us. It was definitely worth staying for four days.

We had an unexpectedly beautiful 4D3N stay at Redang Divers Resort. Initially hesitant due to the 3.2 rating, we booked as it was the only available option, but it turned out to be the best decision.From the warm yet respectful service by Wei to meeting the humble owners Adrian and his wife, everything felt genuine and comfortable. The food was outstanding (we truly miss the food!) honestly among the best we had in Redang.The beachfront view was amazing, white sand and turquoise sea right in front of our room. Simple, raw island vibes, clean rooms, and a truly heartfelt experience for our family. A small note: the toilet flooring could use an upgrade, but we understand refurbishment is already underway with the new management.Not a “luxury” resort, but definitely 5-star in heart, service, and overall experience.We’ll definitely be back. Thank you for making us feel at home!

Stayed here for 3 days and booked the Cliff Bay Suite for my husband’s birthday, honestly it was such a memorable experience. From the start, everything felt well taken care of. A manager, Mei Ling was assigned to assist us, which made things very smooth. We arrived early and they kindly offered early check-in at 12PM-ish, so I could settle in and even continue working from the room, perfect little “work from hotel” moment. We were welcomed with tea, and when we entered the room, the aircond was already turned on, super cooling and refreshing after the journey. They also prepared a birthday cake with a sweet message on the table, which made the surprise feel complete. The room itself was beautiful, we got one of the highest floors, and the view was just amazing. Waking up to that ocean view really hits different. Amenities were top tier. They provided L’Occitane for shower, shampoo, and lotion, didn’t even need to use my own. Requested a refill the next day and they sent it over quickly in the morning, very efficient. The private beach is stunning and not crowded at all, which I really appreciated. Plenty of activities available too, free kayak, outdoor gym, and they can arrange dinner setups and snorkeling trips for you. Transport was also seamless, they picked us up from Kampung Redang jetty and sent us back during checkout, so everything felt hassle-free. Breakfast was great overall, quality and taste were there, but the variety was slightly limited. I was expecting a bit more selection, but still a very enjoyable spread. Overall, the views, service, and experience were just beautiful. Definitely a place I would come back to again when visiting Redang 🤍