Ξενοδοχεία με bar σε Tunis Governorate, Tunisia

"I made two separate bookings. The first was for a 2-night stay for myself from July 15-17, 2026, which went very smoothly and I was completely satisfied with it. The second booking was for the following week, a 1-night stay for my father and family from July 22-23, 2026, and that experience was absolutely terrible. I had initially made a mistake with the reservation date, and the manager very kindly offered to modify the booking, including changing the dates and the number of rooms, for an additional fee (which I understood and accepted). However, on my father's arrival day, a week later, the receptionist couldn't find any record of the modifications; only the original booking was in their system. We had to involve the manager again to try and fix the situation, and after a long wait at reception (with young children present), the issue was finally resolved. But then another problem arose: the hotel was fully booked, and there was no availability for a second room. After more than 1.5 hours of trying, the receptionist eventually managed to find two rooms for them. It turned out that this second room hadn't been cleaned at all; it was dirty, smelled musty, the air conditioning didn't work, and to make matters worse, there were cockroaches. My father and the family had a very unpleasant night. They ended up moving the mattresses into the other room just to be able to sleep, as it was impossible to stay in such conditions. Honestly, my first solo reservation was perfect, which is why I made the second booking for my father and family. I never would have imagined such an experience at a 5-star hotel. I assume the hotel was full and they assigned a room that had been unoccupied for a long time and was in a disastrous state. However, the error was entirely on their part; the modification was supposedly made a week prior, and I paid a premium price for this reservation. There's no justification for them being given such a room. We shouldn't have to pay for their mistakes."

"I think the location is excellent; close to the medina, very close to the train station and a walk to the tram for Carthage. My room was great; very comfy firm bed, big, clean and could use the air conditioner to warm up the room if needed. The staff were nice especially the cleaning staff and the receptionist who checked me in; she was very friendly. The breakfast was just OK; salad (and other items) were not fresh on 3 of my 4 days. That was the only real negative, along with there being a few mosquitos in my room that I managed to catch after they bit me during the night. Overall, I recommend the hotel, and was pretty good value for money."

"Lovely hotel and excellent slchstoemr service. It’s shame that smoking is allowed inside, other than that, that hotel is very good good and also is in an excellent location."

"The hotel is very modern and stylish. However, some rooms are more spacious than others. The breakfast service was nice, however the restaurant gets very busy at night and service can be extremely slow. Hotel staff are extremely kind and helpful, however the hotel doesn't cater very well for visitors with special needs like the disabled or elderly with limited mobility. For example there are no porters or staff to help with luggage."

"Perfect on a hot day in Tunis. First time here usually staying in Marriott but decided to give this one a try. Very good choice."

"Rooms are spacious and might need some refreshing. Very comfortable bed and ok breakfast."

"The hotel's location is great, and the room facilities are complete and comfortable. Breakfast is incredibly rich and varied. The staff are very enthusiastic; even though parking is a bit of a walk, a valet will bring the car around for us."

"Breakfast is average, suitable for bringing children, the hotel’s location is particularly good, parking is possible, the hotel’s view and atmosphere are particularly good, very exquisite, the door opens to the Atlantic Ocean, the view is particularly beautiful, it is incredible why breakfast is not given to guests in the restaurant"

"Gulf Royal Hotel offered a smooth and pleasant experience. The location is perfect for exploring Tunis. The staff were friendly and helpful, and the rooms were clean and comfortable. A great option for a short stay with good value for money. Would stay again"

"It was my first trip to Tunis, and I chose Ibis based on a friend's recommendation. The hotel staff promptly attended to my check-in and were hospitable and friendly throughout my stay. I enjoyed the pub in the lobby, which was very convenient. The hotel breakfast was moderate, and I hope the variety of hot meals can be improved further."