Ξενοδοχεία με breakfast σε Lapland, Finland

"I'm Japanese. I'll describe the hotel in Japanese. I can honestly say that it was a very high-quality, excellent hotel. All the food at the hotel restaurant was delicious, and all the staff at the activities were very friendly, giving me a sense of security. I've stayed in many hotels, but I highly recommend this one. I hope my comments will be helpful to others."

"The igloo is very new and nicely decorated! It's just a 10 mins walk to Santa claus village. Breakfast and dinner are great! Front desk staff is friendly and they explain everything in a professional and friendly manner. This hotel is also the pick up point for our icebreaker cruise which is really convenient for us. They also allow us to store our luggages for the whole day while we went for our day tour."

"I would like to express my sincere appreciation and gratitude for the wonderful experience I had during my stay at the hotel. From the moment I arrived, I was impressed by the warm welcome, professionalism, and genuine hospitality shown by the entire team. The level of service throughout my stay was exceptional and truly made my experience memorable. The hotel itself is beautifully maintained, with a welcoming atmosphere, elegant surroundings, and a strong attention to detail. Everything was well organized and carefully prepared, which immediately gave me a feeling of comfort and relaxation. The room was excellent, clean, spacious, and very comfortable, with all the facilities and amenities needed to make the stay enjoyable. The housekeeping team also deserves special appreciation for their excellent work and attention to cleanliness and detail. What truly made my stay special, however, was the outstanding attitude of the staff. Everyone I interacted with was friendly, respectful, professional, and always willing to assist. Their smiles, kindness, and willingness to go the extra mile made a significant difference. I genuinely felt welcomed and valued as a guest, rather than simply being another hotel visitor. I would also like to thank the management and the entire hotel team for maintaining such high standards of hospitality. It is clear that the hotel places great importance on guest satisfaction and strives to provide a personalized experience. Every request was handled with care and efficiency, and the staff consistently demonstrated professionalism and genuine concern for my comfort. My stay was not only comfortable but also relaxing and enjoyable. The atmosphere of the hotel, the quality of the facilities, the excellent service, and the attention given to guests created a truly positive experience. It is these details that make a hotel stand out and encourage guests to return again and again. I am particularly grateful for the memorable hospitality and the exceptional care I received during my stay. I have stayed at many hotels in different destinations, but experiences such as this are what create a lasting impression. The team should be proud of the excellent level of service they provide and of the warm environment they have created for their guests. I would be very happy to recommend this hotel to family, friends, and anyone looking for a high-quality stay combined with excellent hospitality and professional service. I sincerely hope to return in the future and enjoy another wonderful stay. Once again, thank you to the management and every member of the team for making my stay such a pleasant, comfortable, and memorable experience. Your dedication, professionalism, and hospitality are truly appreciated. I look forward to visiting again and experiencing the same exceptional level of service in the future. With my sincere appreciation and best wishes to the entire team."

"If you're staying in Santa Claus Village, this hotel is new and well-equipped. The staff at Nova Skyland Hotel were very friendly and thoughtfully explained travel tips for both Rovaniemi's Santa Claus Village and the city center. When I encountered an issue, I WhatsApped the hotel staff and they promptly arrived at my room to help me resolve the problem! For an off-peak price, I enjoyed the luxurious room amenities, which offered great value for money. The only slight issue was that when I booked, I had indicated I was traveling alone (even though the room could accommodate three people). At the time of booking, I didn't realize it had defaulted to three guests. When it came time for express check-in, the system assumed I had booked for three people and tried to charge me extra for breakfast for an additional person! I hope Trip.com takes note of this, as it prevented me from checking in online beforehand and ultimately required me to explain the situation at the front desk. In fact, on the Trip.com platform, it states that for this type of Aurora Suite, the room rate I paid covers up to three people, including three breakfasts! I hope Trip.com clarifies this with the hotel, confirming whether the room rate indeed includes all taxes and breakfast for three guests, should they be traveling together."

"Our stay in the glass igloo was amazing! The accommodation was very clean, and it included all the necessary amenities. It even came with a kitchenette. We were fortunate to see the aurora borealis just outside our igloo on the night we arrived, and watching the sunrise from the igloo was simply magical. The meals at the resort were fantastic. I would highly recommend the Fox Arctic Glass Igloo Resorts for a memorable experience."

"The staff of the Villa is very helpful and the reception is locared in the main building with a souvenir shop and a small snow castle. It's pitiful that I checked in late and checked out early in the next day's morning, and could not enjoy the beautiful sunset in the Villa."

"The customer service was excellent, everyone was kind, and I was glad I chose this hotel from the start. Even though I arrived earlier than check-in time, my room was ready so I was allowed to check in early. There was a tour company right in front of the hotel, and the ski resort was nearby, so there were lots of things to do and it was convenient."

"The hotel's location is absolutely fantastic, right inside Santa Claus Village. Parking is super convenient too; you can just park right outside your cabin, as each room has its own parking space. But the absolute best part about this hotel, with its prime location, is that every single room comes with a private sauna! The breakfast was also excellent and very plentiful. Overall, I highly recommend it. If you're coming to Santa Claus Village, even if it's not the Christmas season, it's definitely worth staying a night."

"It was an experience out of the world during our stay here. We arrived early wanting to drop our bags but they allowed us to check in early anyway as our room was ready. The cabin itself was clean and spacious enough for 2 people. The bathroom floor was heated which was nice. We got to even see the northern lights from our bed even though it only lasted for less than a minute. One thing to note is cabins are located quite near to one another and with the glass panels, you don't get total privacy. Make sure to request for a cabin off the stretch of main road to have more privacy. We had breakfast and dinner here. Options were quite limited but understandable given the location. All dishes were labelled clearly, and we had no issues as vegetarians. We even saw some neighbourhood squirrels enjoying their breakfast. The place is very modern and managed commercially as a business, with everything extra requiring extra charges (you may even pay for staff to pick up your bags from your cabin to the main reception, which is a 2-5 min walk affair). Despite this, we think it's still worth trying out for a night to have something that's different."