Ξενοδοχεία με breakfast σε Lesser Poland, Poland

"Good, but not without issues. The hotel is perfectly located - just a 10-minute walk from the airport. That's the main advantage. Ideal for early flights. There's also a shuttle from the hotel (for those with luggage), which is another plus. But the service was disappointing. Upon check-in, we had two connecting rooms (with 2 people in each), but only one set of towels was provided. We had to ask for extra ones. About breakfasts: In other Hampton hotels in Krakow, even with more guests, everything was always replenished on time and the buffet was fully stocked. But here, the staff couldn't keep up. People were queuing, waiting for omelets and other hot dishes. The selection is already smaller than in the other Hampton in Krakow - and when it runs out, it's quite frustrating. In the evening, there was a small incident at the restaurant, but the staff member apologized and gave us a discount - thank you to her for that. Otherwise, everything was fine: clean, comfortable beds, friendly reception staff. Conclusion: For an overnight stay before a flight, it's a good option thanks to its location. But the service and breakfast organization need to be improved to match the standards of other Hampton hotels in the chain. ::: Хорошо, но не без нюансов. Отель расположен отлично — 10 минут пешком до аэропорта, это главный плюс. Для ранних вылетов идеально. Также есть шатл от отеля (для тех, кто с чемоданом), это тоже плюс. Но обслуживание разочаровало. При заезде в двух смежных номерах (по 2 человека в каждом) положили всего один комплект полотенец. Пришлось просить дополнительно. Завтраки — отдельная история. В том же Кракове в других отелях Hampton при большем количестве гостей всё всегда было вовремя и столы полные. А здесь сотрудники не успевали пополнять блюда. Люди стояли в очереди и ждали омлет и другие горячие блюда. Ассортимент итак небольшой, меньше, чем в том же отеле в Кракове и когда пустует — это неприятно. Вечером в ресторане случилась неприятная история с нашим заказом, но сотрудница извинилась и сделала скидку — за это ей отдельное спасибо. В остальном всё хорошо: чисто, кровати удобные, персонал на ресепшене приветливый. Вывод: для ночёвки перед вылетом — вариант хороший благодаря локации. Но сервис и организацию завтраков стоит подтянуть до уровня других отелей сети Hampton."

"Staff were okay, the room was absolutely perfect and so soc Lea. Only negative was some noise from the clubs below the hotel but that wasn’t too much of a problem. Love having a Zabka in the hotel and was such a convenient location. Would 100% stay again."

"Reasonable price, super convenient location. Came here for a course that was held in the hotel and it was so convenient that I just need to go down to lobby level for the course and return to my room within 5 min to rest. Can’t imagine staying in a different hotel and having to commute in the freezing weather for the already intense course. Getting to and from the airport is literally just across the link bridge and you don’t need to even expose yourself to outdoors at all."

"Extremely close to the train station, making travel convenient and safe. No noise issues at all when sleeping. The room was small but clean. The hotel lobby offers hot water, iced water, and even sparkling water! It's also not far to walk to the old town."

"I wish I could give it a better review because it actually deserves it with the quiet, spacious and clean rooms but my review is based on reality, not on theory. In the days of a heatwave the hotel had no... air conditioning. They didn't even explain the problem, they first told me it's something a technician should see in my room and fix it. If they can't, they will move me to another room. But it was a central A/C, so the probability of problem for only one room was very low. A few hours later when I returned they told me the problem is bigger and they are trying to fix it, it will be OK soon. And the problem is not only with my room, that's why they can't move me to a room with working A/C. Then they didn't fix it and I had to sleep in a sauna, which was not OK. I complained to trip.com and by the morning (they were unable to contact the hotel late in the evening which is another problem with the hotel service) they arranged for me to be moved in the adjacent building which is another hotel by the same owner. Why the hotel couldn't think of that obvious solution... I have no idea. One more reason for my low service rating. And finally, in the new hotel they offered me as a compensation... free access to pool and SAUNA. Thank you, but I already had mine in my room. Really a pity because it was supposed to be a great hotel - and if A/C was working, it would have been."

"Tram / Bus station is right outside the hotel. 3 mins walk to Carrefour convenience shop. Room for 4 is very spacious. Walking distance to nearby attraction, I.e: Weawel tower, old town and etc."

"Pokoje przyzwoite, świetna strefa spa, dobra kuchnia."

"We had a wonderful stay at the hotel overall. The hotel offers excellent facilities, including a billiards area, a gym, and a playroom for children, which made the stay enjoyable for both adults and kids. We also really appreciated the availability of drinking water stations on every floor. In the lobby, there was also regular water and detox water available, which was a very nice touch. The restaurant offers a good variety of food options. However, there was one issue with our breakfast order: we ordered a vegetable omelet, but it was served with ham mixed in with the vegetables. Since we specifically ordered a vegetable omelet, we believe the ham should not have been included unless requested or clearly mentioned on the menu. The only major downside for us was the cleanliness. Unfortunately, the cleaning service was not up to the standard we expected and could definitely be improved. Overall, the hotel has many wonderful features and great facilities, but improving the cleanliness and paying more attention to special food orders would make the experience even better."

"Stayed 2 nights there, was very impressed with the state of the art decor, similar to those Japanese hotels I have stayed before but more spacious. Facing train tracks though but not really affected. 15mins walking distance from Krakow Glowny. Will stay again if visiting Kraków."

"Right from the moment we checked in, the receptionist's welcome was warm and wonderful. The place was spotless. The decor is simple, stylish, and elegant. When we asked for an extra blanket, it was brought to us immediately. Everything was top-notch!"