The hotel is great! It’s only 8 kilometers from the airport, very convenient. The breakfast is good, the service is excellent, and even though there was a language barrier, the staff were still very friendly and helpful. The room is spacious and comfortable. Overall a very pleasant stay!
Great location! Near tram station and is right next to the largest mall in Kayseri. Room is clean and spacious, with good mountain view. Also just 10 minutes car ride to the airport.
The swimming pool is awesome with great mountain view. Just remember to bring your swimming cap or you can buy one there for 200 Turkish Lira.
The hotel is clean and warm. There were two of us - me and my daughter. Very expensive breakfast (it's all designed for Europeans, but for us - Russians - it's expensive - 1200 rubles per person). We stayed in Kayseri, Ibis, and went skiing in Erciyes. Transfer from the hotel to Erciyes is 350 lira per person per day. It was expensive for us. The hotel said that there is no public transport from Kayseri to Erciyes. Of course, this is not true. We found a minibus, there and back 120 lira / person.
Location good to go airport
Air conditioning not in a good situation, so need to open the window, too bad outside is very noisy because it’s near to the main road
The hotel is quite basic and small, but overall it's decent. The location is close to the ski center. The breakfast is similar to a Turkish breakfast and is acceptable, as I am familiar with it. However, the service isn’t very good, possibly because they have many guests.
Ps. I want to thank the doorman uncle (forgot to asking his name) —he was very helpful and a very nice person.
Trip.com sitesi üzerinden eşim ve 16 yaşındaki oğlumla birlikte 3 kişilik oda rezervasyonu yaptırdım. Bir çift kişilik ve bir de tek kişilik yatak beklerken bize verdikleri odaya çıkınca 2 tek yataklı olduğunu görerek şok olduk. Odamızı değiştirmelerini istedik. Çift kişilik ve tek kişilik yatak olan odalarının olmadığını iddia ettiler, tabiki 3 yetişkinin 2 tek kişilikte yatması mümkün olmadığından kabul etmedi. Bize uzunca bire süre zorluk çıkardılar. Biz kabul etmeyince bir kişiye ayrı bir oda açalım demek durumunda kaldılar. Kabul ettik. Ancak epeyce bir bekledikten durumu sorduğumuzda odaya açılır portatif bir yatak eklemeyi önerdiler. Gece müdürünün tutarsız ve sorunlu yaklaşımı ardından ön büro müdür aradı ve benzer tavrı kendisi de sergiledi. Biz ısrarla bu saçma durumu kabul etmeyince size suit odaya alıyoruz dediler. Suit odada iki kişilik yatak var. Yine uzun bekleyişler sonrasında odaya tek kişilik bir yatak getirdiler.
Oda maalesef kirliydi ve standart şekilde olması beklenen saç kurutma makinası gibi bir çok eşya emtialar da eksikti.
1.86 boyundaki oğlum maalesef getirdikleri yatakta yatamadı. Yatak beşik gibi sallanıyordu, sabitlemek için getirdikleri yatağı kanepeye dayadım ve diğer yanına da koltuk koydum. Ama maalesef çözüm olmadı. Zorla artık lanet olsun diyerek uyumaya çalıştığımızda gecenin 03 ü olmuştu. Sabah bitkin çok rahatsız ve dinlenmemiş olarak kalkıp hızla çıktık otelden. En az 50 ülke görmüş ve 500 den fazla otelde kalmış biri olarak 3. sınıf otellerde dahi karşılaşmadığım böylesine berbat bir durumu Wyndham markasında görmek bende büyük şaşkınlık yarattı.
Gece oda servisinden yiyecek bir şeyler istedim, basit bir talep için dahi yaklaşık 45 dakika bekledik.
Wyndham da son derece konforlu bir konaklama hayali ile rezervasyon yaptırmışken ve rezervasyonumuzda herhangi bir hata yokken böylesine kabul edilemez bir olayın başımıza gelmesi inanılır gibi değil.
Bize bu şoku yaşatan ve konuyu çözmek yerine türlü bahanelere sığınan gece müdürü ve ön büro müdürünü kınıyorum.
Her türlü merciye şikayet ederek bu durumu yanlarına bırakmamayı düşünüyorum.
Trip.com sitesinden ise bu rezil ve çileli gece için ödediğimiz bedelin iadesini bekliyorum.
The hotel is new and beautifully designed. The rooms are spacious, and it was a wonderful surprise that the non-smoking room smelled so fresh. Its location is right in the city center, and the breakfast is of very high quality. I would definitely stay here again if I return to Kayseri.
Excellent location, inside a quiet historical neighborhood (very atmospheric). There were small difficulties in finding a car car, but everything was found.
The room is good, clean, but we were first offered a room next to the smoke room, and there was a bad smell of tobacco + the inability to open the window. But we were replacing the room on request to a similar and no smell.
Breakfast is delicious, the staff is very nicely recommended hot traditional dishes they can cook (something was sharp, better to clarify, but everything is delicious).
And a separate thank you to the staff member of the Respshen Cagkan for the hospitality and help with our questions.
My friend and I loved this hotel. We loved the staff and the neighborhood. The neighborhood is not a tourist center so we got a real slice of life while there. We made many friends in the neighborhood at restaurants, and shops. I will truly miss the friends I made in this neighborhood.
The bed was comfortable, and the breakfast was plentiful. The hairdryer was a bit odd, like a water dryer. The room's soundproofing was poor, and the noise was quite noticeable. Luckily, I was tired enough to fall asleep. The hotel helped me book a car, which was reliable and convenient. Overall, the price was a bit expensive.
Πολύ καλό
69 κριτικές
8,9/10
Τιμή από
57 €
ανά διανυκτέρευση
Έλεγχος διαθεσιμότητας
Δείτε όλα τα ξενοδοχεία με Breakfast στην πόλη Kayseri Province
Διαβάστε κριτικές επισκεπτών για ξενοδοχεία σε Kayseri Province
Εμφάνιση όλων
8,5/10
Very Good
NNikenSvtrooms are very spacious :) room service has big portions and very delicious! Very responsive to everything we need during our stay
KKayra CangozThe location of the hotel was great. We didn’t had breakfast but It looked really nice. There was plenty of choice. The room was spacious enough. It was a good hotel according to Its price. There is free parking. There is EV charging in the next hotel.
Excellent hotel with complete facilities. Everything looks new, as if it has been recently renovated. The staff are very friendly and provide outstanding service. Breakfast is excellent with a wide variety of choices. I stayed here to go skiing at Mount Erciyes. Although the hotel shuttle service will start in early 2026, the staff kindly arranged a taxi for us. We also left our luggage at the hotel, and when we returned, they even served us tea, which was a lovely touch. 👍👍🥰🥰 I highly recommend this hotel for anyone visiting the city and planning to go skiing, as it is very close to Mount Erciyes.
We had a wonderful stay at Zumrut Palas Hotel in Mount Erciyes! The hotel was clean, beautifully decorated and very comfortable. We were pleasantly surprised when the friendly hotel management upgraded our room to a suite, which made our stay even more special. The location is excellent — easy access to the public transport & enterance to teleferik and just a short walk to the nearby mosque, which was very convenient for us. Our family truly enjoyed the warm hospitality and overall, it was a worthwhile stay. Highly recommended for anyone visiting Erciyes!
Location is great, room was enough to accomodate my family with 2 children, Seamless check-in/out experience, breakfast was healthy and a lot of varieties.
BBernice SooAmazing front desk trying to help us set up food delivery app although communication was hard and not successful due to mobile number required. We end up go to nearer mall getting our dinner. Super comfy bed and super near to airport.
CChangGreat location! Near tram station and is right next to the largest mall in Kayseri. Room is clean and spacious, with good mountain view. Also just 10 minutes car ride to the airport. The swimming pool is awesome with great mountain view. Just remember to bring your swimming cap or you can buy one there for 200 Turkish Lira.
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