Room was fairly clean but the hotel is old and a bit run down. The location of the hotel , downtown of Waterbury , is not great. We heard gun shots during the night , and did not feel safe walking around outside. Was told to park our car in the a specific parking lot that ”had surveillance.” All in all - an old hotel in a rough neighborhood. Will not be coming back
The facility was lackluster at best. It used to be great. Eco friendly was claimed for not doing daily room service. Hypocritical. There were paper plates, plastic serve where, and poorly working HVAC units. The organization was simply looking to cut down on costs. Similarly, I’ve seen better breakfasts at hotels that cost half as much. Vents in the bathrooms were nonfunctional. The window could only be closed from the outside. I look forward to posting this on yelp unless you make amends.
As part of our exciting trip to Yale University, our group consisting of students, teachers, and parents stayed at the Quality Inn, and we couldn't have asked for a better location and experience! our trip to Yale University was greatly enhanced by our stay at Quality Inn. The combination of its convenient location, comfortable accommodations, and excellent service made it an ideal choice for our group of students, teachers, and parents. I highly recommend this hotel to anyone planning a visit to Yale or the surrounding area!
The room was not completely ready. There was no sofa, a large room in the living room was free. There were no towels, toilet paper, or the small products they normally give to the room. I had to ask the whole thing at the reception.
I booked the room and paid the full amount. I don’t know why the lady asked me to pay more than 200 US dollars. I told Ctrip that it was already being processed, and promised that they would refund my money if the hotel didn’t handle it well. Everything else is fine.
Located in the suburbs of Hartford, you can enjoy the American rural scenery along the way. The roadside is full of exquisite residential buildings, and the lawns are neatly trimmed, which is very beautiful. The hotel room is very spacious, the breakfast is also very good, and the service attitude is very friendly and polite. The wooden building structure has a slightly poor sound insulation. The footsteps of the guests on the upper floor can affect the lower floor. Overall, I am very satisfied. Tips, the breakfast is rich, the oatmeal porridge is suitable for the Chinese stomach, and the bagel with butter is very liked.
The room is spacious and clean, the bed is very comfortable, the breakfast is rich in variety, the male manager at the front desk is enthusiastic and tells you how to get hot water for drinking. Parking is convenient and there is a gas station just outside the door. The only drawback is that there is only a coffee machine in the room, but no kettle. It is recommended to have a kettle.
This hotel is close to the Christmas town of olde mystic village. Very suitable for seeing the Christmas lights. It is also only a road away from the famous mystic aquarium, which is very convenient to visit. The swimming pool of their hotel is very good, indoor heated, not cold, very suitable for children to play in the water. The hotel's restaurant is also good, short rib sandwitch is very good value for money, it tastes like Shaanxi Roujiayu 😄
The location of the hotel was perfect for me since the place I was attending was down the block from the hotel. Service and cleanliness was also perfect. The only thing that I didn’t like was that you had to pay to park in their parking garage even though you was staying at their hotel. It was the first time that I had to do that.
The room is large, comfortable, and a good experience. The surrounding oxygen is also sufficient. There is a supermarket nearby, which is also very convenient. I will continue to stay next time. It’s also very convenient to take the train to Manhattan, haha, perfect
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8,0/10
Very Good
GGuest UserLocated in the suburbs of Hartford, you can enjoy the American rural scenery along the way. The roadside is full of exquisite residential buildings, and the lawns are neatly trimmed, which is very beautiful. The hotel room is very spacious, the breakfast is also very good, and the service attitude is very friendly and polite. The wooden building structure has a slightly poor sound insulation. The footsteps of the guests on the upper floor can affect the lower floor. Overall, I am very satisfied. Tips, the breakfast is rich, the oatmeal porridge is suitable for the Chinese stomach, and the bagel with butter is very liked.
TTanveer Ahmed A RazakStayed just for night but loved it. We stayed in King room and it was big. The indoor pool was great thing too. Free parking outside the hotel and within hotel grounds was excellent. And just a 10-15 min drive to Mystic and Groton. A great stay for the price.
GGuest UserVisited the area to attend a graduation ceremony at New Haven. This I was told is a brand new hotel so everything was top of the line - both facilities and services… Their breakfast is generous with a reasonable variety of morning meals .. my fav was the waffle and the fresh fruits. The room was very clean spacious and quiet. Staff are friendly and very professional..Because I needed to go to the city center on a daily bases, I was offered free rides via their accommodating clean shuttle van driven by very respectful and highly professional drivers. I stayed 6 nights and very much enjoyed my stay .. Toward the end of my stay I discovered that there are nice venues to explore directly next or near the hotel. i.e. a cinema complex, Olive Garden restaurant, Barnes and Nobles bookstore, Target, Chic Fillet and many more. Will certainly try it again if I ever come back to New Haven. Thanks to all of the Team, I sure did have a great experience!
1117715****We were visiting the school, and this was the worst hotel with terrible service! I booked a king-size bed plus a sofa bed, which cost 300 yuan more than a standard room. However, the dark-skinned woman at the front desk was very unfriendly. When I got to the room, I found it was a standard room. I went downstairs to talk to her, and she was full of lies, saying they had upgraded us to two beds because the room I booked was no longer available. We immediately reported it to Ctrip, and another male front desk staff member changed our room. The service at this hotel is just awful! It doesn't live up to Yale's reputation!
GGuest UserThe driver took me to the hotel entrance, but I didn't recognize it because the entrance was too small. However, the room caught my eye. It was a retro little shop. There was a small supermarket opened by a Korean, a milk tea shop opened by an Indian, and a ramen shop opened by a Japanese opposite. They all tasted good.
GGuest UserIt took 3 rooms to get it right. My granddaughter wanted a bagel for breakfast and they said there was no à la cart. I had to buy a full breakfast for $14 so I was very upset that we could not by one bagel so I went to the front desk and the lady let her have a bagel so I think they need to fix that. Then there is supposed to be bar there there was no bar. They shouldn’t advertise a bar and when you get there, there isn’t one. Just make sure you check out your hotel first before going.
AAndrea Webb DiscepolaRoom was really spacious and homey, with 2 queen beds, a kitchenette with large fridge/freezer, stove, sink, dishwasher, and full size closet & drawers for our clothing. Beds were very comfy, which is a huge MUST for me. Breakfast was simple, but delicious (eggs, tortillas to make tacos, fruit, cereal, baked goods, coffee). Location was great, we could drive to Yale Uni in 15 min or so where our activities were held. Staff were pleasant. Would stay here again!
JJohanRTLocation was perfect for us with quick access to Yale University and its nearby restaurants and shopping areas. Housekeeping services are minimum (just refills of amenities, exchange of towels, and garbage emptying) which fit us perfectly.
Only downside is no restaurant but considering the location it was no problem - plus there is a lobby shop for those “emergencies” when you don’t want to walk anywhere.
All staff were very kind and service minded.
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