Ξενοδοχεία Family σε Lazio, Italy

"Hotel is a bit run down. Looks like a casino hotel, as the 1st floor has fountains, pinball machine and football machines. Carpet and door lock are a bit dirty and spoiled. Heater in the room were faulty. Have to ask the receptionist to switch off the heater, else it will be super hot."

"The bathroom was spacious, and the service was excellent; they even helped us split the king-size bed into two separate beds. The overall space was remarkably large for a European hotel, and it was very clean. The location was super convenient for getting around, and the air conditioning worked well – a big plus!"

"My primary reason for choosing this hotel was its excellent location, conveniently situated between the airport and the city center, which made taxi rides both straightforward and reasonably priced. Upon checking in, I was pleased to discover a wide array of recommended tours and activities, such as church musicals and golf cart excursions. This was incredibly helpful for someone like me who prefers not to meticulously plan every detail of their trip. Lastly, I have to praise their laundry service. Besides the usual per-item pricing, they offer a 'family laundry package,' which I recall being around €15 per kilogram. As we visited during summer, small items like T-shirts and socks don't add much weight. I sent in 3 T-shirts and 5 pairs of socks, and the total cost was only about €12. Each item came back smelling wonderfully fresh, almost like new clothes. What a delight not to have a smelly suitcase!"

"Struttura molto accogliente e personale gentile! Purtroppo è situata davanti ad una strada molto trafficata e priva di marciapiede, quindi la consiglio a chi dispone di una macchina!"

"Excellent hotel. All the main attractions like the Trevi Fountain, Pantheon, and many basilicas are just a 5-10 minute walk from the hotel. The Colosseum, Vatican, St. Peter's Basilica, Spanish Steps, and all the boutiques are about 20 minutes away. We took a paid ride from the train station to the hotel, which took 17 minutes and cost 20 euros. The hotel itself is clean and conveniently located. They let us check in early. It has a cozy and quiet courtyard. I will definitely return."

"It's a 40-minute drive from Florence city center, so it's really only suitable for those with a car. The hotel exceeded my expectations a bit; the restaurant and service were both excellent. I'd definitely consider staying here again on my next visit!"

"This hotel is right next to the train station, very clean, and the environment is quite good. It's also very close to the city center. Rome's buses are often late, so if you need to catch a train, this place is perfect; it's only a 10-minute walk."

"For the purpose for which we used it, it had an excellent location - close to the congress center. There are bus and metro stops nearby. It is clean. The breakfast is good. Unfortunately, we had bad luck - the maid who served our room was more absent-minded, which led to unpleasant experiences - poisoning with a detergent left in a mineral water bottle and loss of personal belongings - pajama with the laundry. Fortunately, there were no medical consequences. The team reacted adequately and expressed their apologies, they found and returned the lost pajamas. I am sure that there was no intention in her actions, but detergents should not be allowed to be poured into packaging intended for consumption!!"

"I recently stayed at this hotel and while there were a few positives, the overall experience was disappointing due to a series of overlooked details and frustrating issues. To start with the good—the staff were great: friendly, helpful, and informative. They made an effort to assist whenever asked, and that hospitality was appreciated. The location was decent, about a 30-minute bus ride to the city center. It’s not exactly central, but manageable if you’re okay with the commute. The room was reasonably clean upon arrival, but the quality of housekeeping declined quickly. A lotion stain I accidentally left on the shower floor was never cleaned, and instead of actually scrubbing the area, housekeeping simply placed a mat over it—as if to hide it. Initially, the room came stocked with two sets of towels, but after the first day, only one of each was replaced. While the booking was for one person, maintaining the original quantity would have shown a bit more care and consistency. There were several small inconveniences that added up. For example, the room phone had no directory, so I had no idea how to contact the front desk or reach any services. On top of that, the air conditioning didn’t work for the first two days, which turned out to be because the previous guest had asked for it to be turned off, and it was never reset. It took me that long to realize I had to ask the concierge to enable it again. In a properly managed hotel, the AC should be reset and ready for the next guest without needing to make a request. The continental breakfast was another letdown. The scrambled eggs were dry, lumpy, and had a strange grey tint. The bacon and sausages were cold, and orange juice was served in plastic cups. There was very little fresh fruit, and to top it off, they had a random speaker on the floor playing radio ads during breakfast—a strange and unpleasant ambiance for a morning meal. I’m glad I didn’t pay for breakfast for my entire stay, because it definitely wasn’t worth it. The Wi-Fi was by far the worst I’ve encountered in any hotel. It disconnected constantly and, when connected, barely reached speeds of 5 Mbps. For a hotel in a tourist-heavy area, this is unacceptable and suggests a clear lack of awareness of guest needs—especially for travelers who rely on Wi-Fi to plan outings or stay in touch. Noise was another major issue. The elevator makes a blaring siren-like noise when it opens, which woke me up every single morning. The walls and doors are paper-thin, making it easy to hear people walking or talking outside, and the doors slam shut loudly, adding to the disturbance. Finally, while not the hotel’s fault, there were a few homeless individuals living around the property, which might make some guests feel uneasy, particularly at night. All in all, while the staff were excellent and the location worked, there were just too many frustrating and avoidable issues—poor housekeeping, unusable Wi-Fi, subpar breakfast, noise problems, and a lack of attention to guest experience basics. I wouldn’t recommend staying here unless the hotel makes significant improvements across the board."