Ξενοδοχεία με 5-Star σε Shanghai, China

The hotel's location is excellent, right within the core Lujiazui scenic area. The Oriental Pearl TV Tower and the 'Lujiazui Three-piece Set' are all within easy reach, and subway access is also very convenient. The staff were all warm and patient. Vinnie, who checked me in at the front desk, was enthusiastic, professional, and efficient. My room was on a high floor with a great view. Although it's not a brand-new hotel, it's very well-maintained. All in all, it was a very pleasant stay. For anyone visiting Shanghai, staying here is really a great choice!

This time, when I brought my child to Shanghai for a trip, I still chose the Crowne Plaza Shanghai Nanjing Road. After a tiring full day at Disneyland, we arrived at the hotel and were grateful for the room upgrade to a suite. After checking out, we realized we had left a bag behind. A big thank you to staff member #066 who helped us find it and even arranged for it to be couriered home. The service here is absolutely amazing! Thank you very much! ❤️❤️

My stay was incredibly pleasant, and the hotel facilities were excellent. The front desk team provided truly warm service. The staff were energetic and welcoming, handling all matters efficiently and in an orderly fashion. They proactively offered helpful travel advice, showing thoughtful attention to every detail. My entire stay was comfortable, and the high-quality service made my trip even more perfect. I've stayed at this hotel multiple times, and each visit I've experienced the exceptional service from the front desk. The staff consistently deliver high standards of service, treating guests with politeness and respect, and making check-in quick and efficient. They are particularly attentive to the needs of returning guests, and any issues can be communicated and resolved promptly. The consistently high-quality service over time makes this my preferred hotel choice for travel.

I’d love to highly recommend this hotel. My stay exceeded all expectations. The lobby features an elegant style with pleasant lighting and layout, creating a quiet and cozy atmosphere. The staff are warm and courteous throughout. Special thanks to Jerry, who is efficient, thoughtful and extremely friendly. Check-in was smooth and seamless, with great attention to detail and professional service. The place is clean and tastefully decorated, making guests feel totally at ease. It’s ideal for both leisure trips and business stays. Truly a wonderful experience. Strongly recommended!

Location: The hotel is located in the core business district of Xintiandi and the Site of the First National Congress of the Communist Party of China. It's super convenient, about 300 meters from the subway, with great options for dining and shopping nearby. Facilities: The hotel breakfast is excellent, and you can order a main course (the asparagus and salmon is fantastic, both in presentation and taste). The coffee is also great. My favorite part was the waterfall-like shower—so relaxing! Although the hotel is older, the facilities are well-maintained. The room lighting control is user-friendly, and the charging outlets are very convenient (multi-purpose, I'm definitely getting one!). Cleanliness: The hotel uses Diptyque toiletries. Staff proactively close the blackout curtains for you in the evening, and there's an endless supply of mineral water. I'll definitely choose this hotel again for my next business trip to Shanghai.

This was my first time staying at this hotel, and my overall experience truly exceeded expectations. I initially chose it just for its downtown location, but I was pleasantly surprised by everything from the ambiance to the views. [coffee][coffee][coffee] I stayed in the Bund View Junior Suite, and the most striking impression was the absolutely superb view and stunning night scenery. The bay window in the room was truly the highlight; the view was expansive and unobstructed. Sitting by the window, you could look directly at the Huangpu River and the Oriental Pearl TV Tower. During the day, you could clearly see the scattered city buildings of Lujiazui, creating a fantastic atmosphere. Once night fell and the city lights came on, the entire cityscape was visible – the dazzling river view and the clear city nightscape were all laid out before you. There's no need to specially crowd onto the Bund for sightseeing; you can enjoy Shanghai's top-tier night view right from your bed or the bay window, peaceful and therapeutic. It's also perfect for photos, which instantly made me fall in love with this room. The hotel's location is absolutely unbeatable, a prime downtown spot. There are numerous subway lines nearby, offering excellent connectivity. Whether you're heading to the Bund, Nanjing Road, Yu Garden, or various business districts and attractions, getting around is incredibly convenient, significantly cutting down on travel time. For those visiting Shanghai, this excellent location is a huge plus, making dining, entertainment, shopping, and travel all very easy. The location advantage is truly maximized. During my stay, I noticed that the hotel's facilities were well-suited to travel needs, with great attention to detail. The hotel's smart robot delivery service was incredibly convenient; you could request anything with a single click, and the robot would quickly deliver it to your room, saving time and hassle – a great smart experience. What pleased me most was the hotel's complimentary laundry room and gym, which are truly essential for guests staying away from home. After a tiring journey, you can easily exercise to relax and also wash and dry your clothes promptly. This is very thoughtful and greatly enhanced the comfort and value for money of my stay. Even more commendable was the hotel's service: polite, attentive, and prompt throughout. As soon as I arrived, a concierge staff member proactively approached to help with my luggage. The service was initiative and warm, making me feel very comfortable. The service throughout was not deliberate or perfunctory, striking just the right balance, gentle and thorough, without stiff formalities, conveying a very sincere attitude towards guests. Overall, my first stay experience was perfect. The room environment was clean and comfortable, the night view was top-notch, the location was excellent, transportation was super convenient, smart facilities were comprehensive, the accompanying laundry room and gym were extremely practical, and the staff service was very attentive. It's perfectly suited for couples, friends exploring, or business travelers on short stays. It has silently been added to my go-to list for Shanghai, and I will definitely choose to stay here again next time I visit Shanghai!

Hotel was in a nice location close to yu gardens, metro and lots of decent food nearby. Could also walk to bund area. The staff there especially Jeorge and Hannie were really helpful and nice to deal with. View from the room was nice and the room was nice, clean and a good size. Was only really upset with the pool being closed but they arranged for us to use the pool at the Westin which was a bit of a walk and inconvenient. Was a bigger pool though but no view. The rooftop area in pics looks to be closed also now. Stay was comfortable here.

As the second Kimpton in the magic capital, Fengxian has been looking forward to the high-end international hotel after several years. Nine trees Kimpton has its own characteristics. Through this stay experience, the advantages and disadvantages are as follows. Advantages: Good location, located in the core area of Fengxian, next to Jiukeshu Art Center, close to Jinhai Lake. Not far from Fengxian Tianjie by car. Compared with Fengxian JW Marriott, they each occupy the best location in Fengxian. The hotel occupies an area that is significantly larger than traditional hotels. It is like a small park with various green landscapes. The interior decoration is in Southeast Asian resort style, the front hall and other areas, and the decoration is quite distinctive. But the corridors in the room area are very ordinary, not even as the group's low-grade Indigo, and VOCO. The hotel is intelligent, the TV is clear, and the various hardware basically meets the grade. The room with a bathtub, the bathtub is quite big. Hotel air conditioning is very good. The breakfast quality is good, the baked bread is delicious, and there is rare cold coffee. The only obvious drawback is that the pineapple in the breakfast is difficult to eat. In terms of service, the overall affinity of the front desk is good. Now IHG's are very good. This is better than Hyatt and Hilton. Talk about the shortcomings: 1) Mini actually needs to be charged. For a newly opened hotel, in the case of such a volume in the general environment, there is an extra charge, which is completely incomprehensible. I don't know if it is stingy for cost reasons, or does the management not understand the market? In addition, the drinks provided by the charged Mini bar, which is Sprite Coke, do not highlight local characteristics and local culture at all. Very perfunctory. 2) The hair dryer is not Dyson's. I knew that the newly opened Indigo has all standard Dyson. The higher positioning Kimpton is not Dyson, it should not be. 3) If the spare parts are, the texture of the toothbrush and the toothpaste selection can be said to be inconsistent with the hotel grade. But the quality of the men's razor is quite good. 4) Although the hotel area is large, many outdoor spaces do not organize interesting bodies. The project inspection is a bit wasteful. In addition to the accommodation, there are limited items to play, and there is no special bar and resident singing. 5) For the smell, what surprised me was that the smell in the room was almost handled. But the public area, especially the corridor, and the big banquet hall. The smell is still very big. 6) There is no special gift for the first guests who opened. Since the minibar is not free, do you have to do better in other aspects? Overall, this Kimpton has its own characteristics, the opening time is also very good, the network's spread of promotions brought good opening traffic and customers. But if Kimpton is to be of the grade and standard that makes guests feel better than Indigo, it is still worth improving.

I made a special trip to leave a review after my stay, and it was a perfect experience. The hotel boasts an excellent location and a warm, tranquil interior design. The rooms are well-laid out, and the cleanliness standards are strict. The bedding and bathroom amenities are of good quality. What truly impressed me most was the hotel's overall service quality. The staff are well-trained, proactive in anticipating guests' needs, respond efficiently, and are friendly and approachable. There's no mechanical, rote service; instead, every interaction feels genuinely warm. While good facilities are fundamental, the exceptional, personalized service is undoubtedly the hotel's biggest highlight. Consequently, I extended my stay by another night, and Lynn at the front desk thoughtfully accommodated my request. This is definitely a hotel I'll choose again.

Five-star review! Cynthia at customer service was incredibly thoughtful, with a warm and attentive demeanor, making the check-in process efficient and convenient. The room was clean with no strange odors, and all amenities were in perfect working order. The location is also very convenient. My entire stay was hassle-free, and the service experience was excellent. Definitely worth coming back to!