Ξενοδοχεία με Gym σε Selangor, Malaysia

The room was big and comfortable. The staff is very friendly. Breakfast had many choices. Good location. Walking distance to the Curve and IPC shopping centre. LRT station is just opposite the hotel.

The room itself is nice, but there are several issues that significantly affected our stay. The blanket was quite thin, bed very low, and the location is difficult to find using Google Maps. What should have been a 10-minute drive took us around 40 minutes due to navigation issues, and the car park was also hard to locate. The lobby has water on floor, no cleaner and maintenance, my daughter slipped and fell when we arrived. The biggest concern was the lift. It is extremely slow, stops at every floor, and has poor ventilation. It took about 15 minutes just to go from level 36 to B3, which is unacceptable. Overall, due to these inconveniences, I would not return.

This is where I stay in and around KL when I need to stay for longer for less money. There’s good amenities and attractions near by, decent food is close and the studio apartment perfectly fits my needs. The only downside is the fact that they do not clean rooms or even offer to during the stay. I have to ask for stuff to be delivered and do it myself.

Very convenient location Check in was seamless. Very friendly & helpful staff. I requested a last minute change to room type and the hotel gladly obliged Infinity Pool & gym facilities clean & world class

Faulty bidet, ie pipe without spray head. Basic amenities not available ie shaver, dental kit. Requested for dental kit and 2 bottles of water at 9am and not delivered when I returned at night. The Merchant was quiet but staff rather enjoyed themselves watching tv then observing the needs of patrons. Stayed twice and this will be the last.

It is quite confusing to find the location when I pin ”Mossaz suite”. You need to find Empire City then it is easier to find the stay. The lift waiting is long and required a lot of patience 😐. The check-in and check-out is smooth and fast. When I arrived, there was a trash in front of the door and only have 1 towel. But then, I informed the receptionist, the action is fast to clean up and provide us the towel. The pool is big and good. Have a nice view also. Overall is good but appreciate if the lift issue can be improve 🫡

I am very disappointed with the cleanliness standards during this stay. When I lifted the bedsheet, I found many long hairs underneath, and it was obvious that the bed had not been cleaned properly before the sheets were changed. This seriously makes me question whether the bedsheets were actually replaced, or if the same sheets from the previous guest were reused. Cleanliness and hygiene are the most basic expectations of a hotel, but this experience was truly unacceptable. I hope the housekeeping department will take this matter seriously, especially ensuring that the bed is thoroughly cleaned before putting on fresh bedsheets. I hope the hotel improves its hygiene standards to prevent other guests from experiencing the same issue.

the parking was a bit tricky for us but we managed to get parked and the check was smooth. the room was so clean and spacious. 2 queen beds. but you do need to bring your own toothpaste and toothbrush. but they do provide soap and shampoo. there is stove , fridge and smart tv that you can log your netflix in. however upon arriving we notice we did not get an iron and kitchen utensils. we asked past 9pm and they gave the items at 9am the next day. kindky check your checkout timung too. sometimes it is 11am

Everything was good, just a few minor details to point out: 1. The disposable slippers were of very poor quality. 2. There was a very, very, very distinct sound in the room every 30 minutes, which I assume was electrical. 3. The toilet was in a strange position; the door would hit you when opened (Room 717).

The hotel very comfortable and had a nice view. Easy when check in. The staff very friendly and helpful. Definitely will stay again and recommend to friends and family.