Ξενοδοχεία με Gym σε Lesser Poland, Poland

"Staff were okay, the room was absolutely perfect and so soc Lea. Only negative was some noise from the clubs below the hotel but that wasn’t too much of a problem. Love having a Zabka in the hotel and was such a convenient location. Would 100% stay again."

"Reasonable price, super convenient location. Came here for a course that was held in the hotel and it was so convenient that I just need to go down to lobby level for the course and return to my room within 5 min to rest. Can’t imagine staying in a different hotel and having to commute in the freezing weather for the already intense course. Getting to and from the airport is literally just across the link bridge and you don’t need to even expose yourself to outdoors at all."

"I wish I could give it a better review because it actually deserves it with the quiet, spacious and clean rooms but my review is based on reality, not on theory. In the days of a heatwave the hotel had no... air conditioning. They didn't even explain the problem, they first told me it's something a technician should see in my room and fix it. If they can't, they will move me to another room. But it was a central A/C, so the probability of problem for only one room was very low. A few hours later when I returned they told me the problem is bigger and they are trying to fix it, it will be OK soon. And the problem is not only with my room, that's why they can't move me to a room with working A/C. Then they didn't fix it and I had to sleep in a sauna, which was not OK. I complained to trip.com and by the morning (they were unable to contact the hotel late in the evening which is another problem with the hotel service) they arranged for me to be moved in the adjacent building which is another hotel by the same owner. Why the hotel couldn't think of that obvious solution... I have no idea. One more reason for my low service rating. And finally, in the new hotel they offered me as a compensation... free access to pool and SAUNA. Thank you, but I already had mine in my room. Really a pity because it was supposed to be a great hotel - and if A/C was working, it would have been."

"Good, but not without issues. The hotel is perfectly located - just a 10-minute walk from the airport. That's the main advantage. Ideal for early flights. There's also a shuttle from the hotel (for those with luggage), which is another plus. But the service was disappointing. Upon check-in, we had two connecting rooms (with 2 people in each), but only one set of towels was provided. We had to ask for extra ones. About breakfasts: In other Hampton hotels in Krakow, even with more guests, everything was always replenished on time and the buffet was fully stocked. But here, the staff couldn't keep up. People were queuing, waiting for omelets and other hot dishes. The selection is already smaller than in the other Hampton in Krakow - and when it runs out, it's quite frustrating. In the evening, there was a small incident at the restaurant, but the staff member apologized and gave us a discount - thank you to her for that. Otherwise, everything was fine: clean, comfortable beds, friendly reception staff. Conclusion: For an overnight stay before a flight, it's a good option thanks to its location. But the service and breakfast organization need to be improved to match the standards of other Hampton hotels in the chain. ::: Хорошо, но не без нюансов. Отель расположен отлично — 10 минут пешком до аэропорта, это главный плюс. Для ранних вылетов идеально. Также есть шатл от отеля (для тех, кто с чемоданом), это тоже плюс. Но обслуживание разочаровало. При заезде в двух смежных номерах (по 2 человека в каждом) положили всего один комплект полотенец. Пришлось просить дополнительно. Завтраки — отдельная история. В том же Кракове в других отелях Hampton при большем количестве гостей всё всегда было вовремя и столы полные. А здесь сотрудники не успевали пополнять блюда. Люди стояли в очереди и ждали омлет и другие горячие блюда. Ассортимент итак небольшой, меньше, чем в том же отеле в Кракове и когда пустует — это неприятно. Вечером в ресторане случилась неприятная история с нашим заказом, но сотрудница извинилась и сделала скидку — за это ей отдельное спасибо. В остальном всё хорошо: чисто, кровати удобные, персонал на ресепшене приветливый. Вывод: для ночёвки перед вылетом — вариант хороший благодаря локации. Но сервис и организацию завтраков стоит подтянуть до уровня других отелей сети Hampton."

"The hotel is decent for its price. However, it's quite a distance from Krakow's Old Town. The breakfast is excellent, considering the price. Overall, we're satisfied, but it would be good if they could fix the issue with the room doors. They close abruptly and make a lot of noise, constantly interrupting our rest. Additionally, a smart TV would be preferable. Finally, we requested a wake-up call service for two days, and it wasn't provided either time. As a result, we missed a pre-paid excursion one day. Interestingly, they did call us for check-out later. It would be beneficial if these points were taken into consideration to improve the quality of service."

"An amazing ski in ski out with thermal bath resort hotel. The ski facility was great. The thermal bath was the best. There are water slides, wave pool, lazy river, etc. A little improvement for the breakfast. Although the variety offered was plenty, I feel the breakfast quality at Mercure Krakow Miasto was better despite having less breakfast variety. Everything else was great and I am really satisfied. One tips: get your lunch or dinner at the restaurant outside the hotel's main building. You will see it when you exit the hotel toward the thermal bath direction from the outside. They have great pork knuckle at really affordable price (around 12 euro for a big pork knuckle). Combine it with their boiled potatoes at very affordable price (around 2 euro or something). In my opinion, they are a much better choice than the express food inside the thermal bath. If you like chinese style dumpling, make sure you choose the ”Meat Dumpling” at the outside restaurant (the one selling pork knuckle). It taste much better than the dumpling with some sort of ”cheese filling” offered by the restaurant in the pool area."

"Grumpy staff, both at the reception and in the restaurant/at breakfast. The room was opposite the elevator, so it was very noisy and loud at night. The room itself was fine but decorated very cool and business-like. The parking garage was difficult to access; it was steep and the barrier pole was halfway up the ramp, causing you to roll back easily. The city center is a 25-minute walk away, and there's a tram stop nearby. There were pile-driving activities right next to the hotel and a lot of construction work around it. It's also right behind the football stadium, so expect a lot of noise from there during the season. Wouldn't recommend it; I'd choose the Radisson SAS in the city center instead."

"The hotel boasts a trendy and stylish design, with apartments featuring kitchenettes suitable for extended stays. However, it's a bit far from the old town (a 20-minute walk), breakfast may involve waiting during peak hours, water pressure is low, and parking is expensive. It's best suited for young people seeking a design aesthetic; those prioritizing traditional comforts should consider other options."

"I cant wait to book this place again . Hospitality from the top drawer . Real 5 start setting . Im impressed . I highly recommend🔥🙂🙌. Thank you for making our stay special"

"Breakfast with a fruit shot and DIY waffles. Very large room, comfortable mattress and bedding. Thank you for fulfilling my requests. The pool has a beautiful view of the Vistula River and Kazimierz. The hotel is a great transfer point, close to the train station for the airport and the PKP train station. You can easily walk to Kazimierz."