Ξενοδοχεία με Gym σε Faro District, Portugal

Experience started badly at check-in when they refused to add my wife to the booking as Trip.com’s mobile  “deal” was for one guest in room.  Snarky reception person rude and borderline hostile - this was our third stay at this property and as in the past, we felt a subtle bias against us as non-Portuguese.  The Front Desk Manager got involved and he refused to comp. me my wife’s addition to our room and said we had to pay euros 40 for her two day’s breakfasts.  He appeared unkempt with s dirty shirt and was unshaven .  His attitude was aggressive and disrespectful in the extreme.  We asked to be relocated to a higher floor from the 2nd floor and he informed me that there were no sea view rooms on upper floors.  This was patently a lie as the initial receptionist told me that the hotel was not fully booked. While I was in discussions with the front desk receptionist, a hotel guest came up and complained that her room was bery hot.  She was told by the same snarky receptionist that the aircon was off due to a system changeover and she should open her balcony door! When I asked the same question later on to another receptionist, he said that they could give me a fan.  She was and English lady and when a Portuguese guest arrived to check/in, that dame clerk was all over him with handshakes all around.  Other staff around the property didn’t seem overly friendly to guests as well. It is unforgivable for any hotel, let alone a supposed 5 star property, not to have its HVAC system operable and even worse, not to advise guests of the issue. Our room was spacious, if a little warm, but showed the ravages of time with chipped furniture and surfaces.  Also, not too impressed by the powdered coffee presented in the room, or a euros 3 charged for a bucket of ice. I cannot recommend this property for a stay in Portimao and there are a few other more undated hotels nearby.

Very good Facilities: If you don't want to spend money on parking, you need to find a parking space nearby. The hotel's parking space is 15 euros a day, which is quite expensive Hygiene: OK, just average Environment: Very good near the beach. Service: The service is quite good

Clean and modern building. This apartment has a great lobby and the staff are friendly and welcoming. The units are also extremely clean and have a lot of closet space. The beach, restaurants and shopping center were all within a 10 minute walk from our apartment. I highly recommend it. Just remember you don’t have the view of the ocean, but as I said the water is just around the corner from the building.

My experience was great, open pool, easy to park, in the summer it is worth the money, what I would change is the slightly uncomfortable pillow, average buffet breakfast, lacks a little more variety.

The hotel is clearly very new, and that is immediately reflected in the quality of the structure. The property is beautiful, modern, and equipped with many facilities, which creates a very strong first impression. It is also in an excellent location. That said, the atmosphere often felt somewhat chaotic, and even simple requests seemed to be handled with unnecessary complication, as though each one required extensive discussion. We also found one member of the reception staff particularly rude, or at least that was our experience during our stay. Another issue concerned the windows: when it is windy, they produce a noticeable whistling noise, which can be quite annoying. It is also worth noting that parking is not included and costs €15 per day, which would have been useful to know in advance. Overall, the hotel has a great deal of potential because the property itself is impressive and the location is very good, but the service and some practical aspects still need improvement.

I cannot fault this hotel at all. From the check-in to checkout we had a lovely stay, the room was lovely and the bed very comfortable, it was spotless as was the well equipped bathroom. Also I was surprised that the breakfast was so good, ripe fruit, cereals, pastries, meats and a hot selection too. I was extremely impressed with this hotel, I have stayed in other hotels which cost a lot more and they weren’t as good as this.

Check was fast, friendly and efficient. Room was very good. Large bed, safe balcony, very clean, tea and coffee making facilities in the room.Rituals toiletries in the bathroom. Breakfast was a hot and cold buffet with good choices in all areas. Pool looked clean but didn't use it. Dinner menu had a good selection of dishes but again did not use.

Lovely  new large hotel in a quiet area, not far from the W Algarve. The hotel was super clean, with large rooms, and the continental breakfast was decent with a good variety of options.I didn’t opt for the buffet dinner, as it was easier to order a nice burger from the bar, which was really tasty. I also tried the Portuguese steak sandwich, which just wasn’t to my liking, but the staff kindly changed it for the burger instead.The pool and spa areas were also spacious and well maintained.You do need an Uber or a car to get around, as there are very few shops nearby. There is one nice restaurant next door and a sports bar close by.The staff could have been a bit more enthusiastic or forthcoming with hotel information, although the manager Andrea, was especially helpful and lovely to talk to. As it was off-season, the hotel was very quiet, and the weather was a bit chilly, so the pools were not really in use. I would definitely visit again if the price was good.

It is located 30-40 minutes from the beach. Shop is 10 min away. Apartments has thin walls. Simple apartment for a great price. Had a good kitchen. Would book again.

Once called the Alvor Luna Bay when bedrooms seemed larger!!! Renamed and reshaped. Swishly refurbed as new. Now the main problem is the lack of storage in what seem smaller bedrooms despite voluminous balconies. Simply, storage is inadequate for two guests for longer than a week, maximum. Let me describe............ a small [4feet tall?] open metal wardrobe rail with five fixed point clothes hangers. Four or five open shelves beside this rail., one occupied by the rooms safe. In all other respects its fine. The staff good and plentiful and helpful. The location the best in town!