Ξενοδοχεία Hot Springs σε Balearic Islands, Spain

The hotel weirdly gave us an “upgrade” to the apartment which is not that nice, modern and clean (there were bugs in the bath tub and hair in the drawers) as you can see in the first 2 pics but of a higher price. When we asked to change back to the room we booked, we staff wouldn’t just help us changed the room and had acted very weird as if we are not entitled to the room… This one particular staff (senior manager I believe) gave us “one final chance” as she said, and made us go up and down to check the room to make sure we “will not regret it” which makes no sense to us at all.

The front desk of the hotel made a mistake in the bill and sent an email urging me to pay. After I replied to the email and asked her to check it twice, I still insisted on letting me pay, which made me very angry! Because European communication can use email, it is very troublesome to write emails and call to deal with these things during travel. Fortunately, Trip.com intervened to re-verify the cancellation of the bill. The course experience is OK, the brunch is great.

I love this hotel. Highly professional and friendly service, calm and peaceful with lovely views. Fantastic spa facilities and wonderful wines and cuisine. Highly recommended whether traveling with a group or solo. I will continue to return here

Good hotel for family with kids because there were nonstop events until post 10pm so it’s quite loud and noisy. The bed was not very comfortable-it’s too soft and squeaky and not giving much support for my back. The breakfast was great, very delicious and healthy and all the fruits were super fresh and sweet and juicy.

Without doubt the best hotel on the whole beach! Already at the check-in, Laura welcomed us at the reception with her warm and charming smiles – a true angel on earth. Thanks to her hearty reception and excellent service, we felt like at home immediately. The hotel is clean, very modern, with first-class facilities. The food is varied and delicious, and the view is simply dreamy. Since our return to Germany, we have been thinking every day of joy and desire to the wonderful time here. Thank you very much to Laura and the entire team – you made our stay unforgettable!

The hotel is lovely, good location, great service and food was great. 5mins walk to the beach, we enjoyed our stay with the hotel, and would recommend to whom wants to stay in alcudia .

Great value hotel, including breakfast and dinner, are buffet, very delicious! The room was very clean, I chose a room facing the sea, I woke up every day in the beautiful scenery of the sunrise on the sea, and I was in a good mood all day. The hotel has its own four swimming pools, one of which is on the shore rock, and it is especially convenient to swim in the sea and rest on the shore. In the evening, the hotel also has a bar singing, and the atmosphere is very good. And this hotel has 16 years old and above to live, so all leisure areas are very quiet, no children are noisy. In addition, we went at the end of October, it was already the end of the tourist season, so there were not many people and it was not crowded anywhere.

Very quiet complex without entertainment, pure relaxation. Not overcrowded, there are always free sun loungers. The areas without children are also pleasant. We had half board, and both breakfast and dinner were excellent. It is possible to eat à la carte almost all the time and everywhere. The food, with a wide selection and good quality, is nevertheless a bit overpriced for my taste. Water is also quite expensive. Nevertheless, the service is also unbeatable. Everything is done quickly and easily. Great staff, especially when it comes to organization. Lift to all rooms and pool floors (except for the infinite pool on the roof, where you have to climb stairs), restaurants accessible for wheelchair users. Breakfast and dinner outside with a breathtaking view of the bay. The view from our hotel room - balcony - was also a dream. Rooms very spacious and clean, large illuminated closet with lots of storage space. There were quite a lot of guests, but you never had the feeling of being cramped. Car rental organized by reception, totally stress-free. Reception also offers boat trips at affordable rates. The staff are extremely helpful and friendly. The beach is rather small, but very pretty. Disadvantage: if you don't have a car, you're a bit isolated, as there are no shops in the immediate vicinity. You can find them in the next larger town. The hotel offers a free shuttle service there and back three times a day. I can't say anything about the spa and fitness center, as we didn't use them. In any case, it certainly wasn't the last time we were there.

This Spanish trip This hotel is definitely a highlight. It has brought me a lot of surprises. The front desk service is warm and thoughtful. The rooms are clean and comfortable. The soundproofing effect is very good. The view of the sea view room is also very good. The most praiseworthy is the hotel's buffet. We have a buffet at the hotel in the morning and evening. A wide variety is different every day. The key is still delicious. The quality is very good.

Excellent hotel in a great location, everything you could ever need is just a short stroll away. The pool area is spot on, considering the hotel is situated in the San Antonio area the vibe was very chilled which I much prefer for day time. Breakfast was delicious and there was lots to chose from. My favourite was the omelette station! I will definitely look to stay here again.