Suburban Studios East

I think it's a nice hotel customer service awesome

The staff was good, housekeeping could be better, the doors and light switches needed to be cleaned. I thought they could do better offering fresh towels. I definitely liked the kitchenette and would stay again

First of all, it was confusing when we drove in to see a Rodeway sign, along with a Suburban Suites sign. I certainly did NOT want to stay at a Rodeway! Then I was appalled to see security, which I was told was 24/7 "for our safety". As we could see from driving around the hotel, there were a number of "sketchy" inhabitants, which was obviously the reason for the security. The exterior of this establishment was bad enough, but the room was absolutely disgusting. One expects to find certain amenities in a "suite  room", but there was none of that. (The online pictures for this hotel are EXTREMELY deceiving.) The only piece of furniture was a table, and the microwave was sitting on it. No dishes, cutlery, or pots and pans. The carpeting was filthy, tile floor and curtains were dirty, and towels were old and frayed. Upon leaving in the morning, there was a used condom next to our truck, which wasn't there the night before. I really don't understand how this facility can receive more stars than many of the hotels in Albuquerque - maybe they are are all bad. DON'T STAY HERE!

There were no pans and utensils so we have to provide them... Check in took time for computer reasons. But the Sunday morning shift lady was very professional and listened to my concern in a very sympathetic way and offered me a tea and gave a 5 page print-out to the event that I asked about. It is like 5 star hotel service and all my image about this hotel changed but I have a feeling that she might be head-hunted by other hotels soon.

Very nice people clean and comfortable rooms good just at your reach

It was supposed to be a non smoking room, but the room reeked of smoke. I use a CPAP and the smell got into my machine and left me breathing the smell for days after my stay. The floors were filthy and the chairs stained horribly. Curtains and bedding were all very old, tattered and smelled happy of smoke. Internet was weak, and no phone in the room at all. I won't be back, and don't recommend to anyone!

Desk clerk on check-in was very nice. Room was dated but clean, bed comfortable. However I will not be returning because of these issues: Several people gathered right outside my door on and off just about all night. Very loud, at times I couldn’t even hear my television. As an elderly woman traveling alone I was not willing to confront them. In the morning I tried to leave at 6:30, but apparently the office doesn’t open until 7. I waited until shortly after 7 but still office was not opened. I would not have been concerned but it was explained to me when I checked in the the $100 deposit that was required would be returned only after housekeeping had checked the room for any damage or theft. I wished to accompany housekeeping, but I was not able to stay any longer as I had a long day of driving ahead of me. An hour after I left I attempted to call the hotel but there was no answer at the phone number that I was given the night before. When I had tried to call security, a recording stated that the number was out of service. The excessive noise, exorbitant deposit, lack of service all combined to make my stay barely tolerable. I will not be staying here in the future.

Good Wireless. Neighborhood a little run down and a child died on property while I was there. Sad

Property in dire need of renovation