ibis Almaty Jetisu

Except breakfast rest of them were excellent. Rooms were comfy Front desk staff were very helpful.

Miss Dana at the concierge is very helpful as my hubby was not feeling well and need to go to A&E. She told us that the hospital does not open 24hrs. She said she will call an ambulance for us. As we do not speak their native language, she was kind to arrange everything for us and told us to wait in our room. When the Medics came, Mr Anton at the concierge was in the midnight shift, he came up to us and was so kind to gave his mobile number in case we have problems at the hospital and to call him at anytime. We sincerely appreciate Miss Dana and Mr Anton for their impeccable service and kindness.

Amazing place to stay in Almaty. Beautiful, modern, warm. Great food as well

i’m very complain to this hotel. becuase i irritated from carpet cleaning chemical. wanted to cancel all trip and needed to make treatment for back this hotel manager didn’t give any compensation and return

Newly renovated hotel With IBIS & Novotel at same building Room is spacious and clean Front desk speak perfect English Very close to restaurant and shopping malls

Great location surrounded by different commercial establishments. Close to the airport for those late night trips. Very friendly staff, always ready to assist and no concerns whatsoever in communication. They are ready to help in booking taxis which is really convenient.

Good location and friendly staff.

Convenient and well located. Friendly staff.

good location but room＆bed too small