"The worst day of my month-long trip to Spain. Altea is a beautiful town, with a charming old town and beaches. But this hotel truly made my day miserable. There was road construction right in front of the hotel, which immediately gave me a bad impression, but little did I know the nightmare was yet to come. The hotel was unattended around 4 PM. They added me on WhatsApp and sent us an emergency contact number. The power went out around midnight. All four of my phones—Chinese, British, and Spanish—had no signal in the hotel. Power was restored after a few minutes, but the alarm beeping continued. I messaged them on WhatsApp, but got no reply. I ran outside to call, and they said someone would come in ten minutes. They asked which hotel I was from, which made me very suspicious; this was explained the next day. I waited an hour, but the beeping didn't stop, so I went to sleep. But I was constantly groggy, my head filled with the beeping, waking up repeatedly to message them, but getting no response. At 8 AM, the beeping continued. I vaguely felt someone banging on the door; my heart felt like it was going to jump out of my chest. I got up to check and found the road construction machinery was up and running—an excavator was right next to my window, drilling and digging at the asphalt. It was impossible to stay awake any longer. I had no choice but to get up and prepare to escape the hotel. Just then, someone knocked on the door. A woman was outside. She said she was the person who answered the phone last night and had come to handle it, but there was nothing she could do to stop the whirring. She also called us back, but instead of using the number we had left with the hotel, she called the number we had dialed, so no one answered. But what good was it if someone answered? The whirring continued all night. During the conversation, I learned she was a resident of the town and probably handled emergency situations for several hotels at night. We asked her why, since there was road construction, there were so many empty rooms (many people had run out during the power outage, indicating many rooms were empty), and why we were given one of the only two rooms facing the road. She said she didn't know, she wasn't a hotel employee, and we had to wait until 10 am when they started work (actually, people didn't start arriving until after 11 am). Today, when we checked out, we saw people still complaining at the front desk. But we were the most affected—the whirring was coming from the front desk, and our room was right behind it. The window faces the street directly. However, the front desk only politely said "sorry." Ctrip handles things well, but this is the first time in over twenty years of using Ctrip that I've given this hotel such a low score."

"Το ξενοδοχείο είναι εκπληκτικό και η καλύτερη υπηρεσία"

"My husband and I spent two nights in a comfortable, beautiful, and very quiet room. The amenities provided were as expected, with stunning blue beams and other details. I was very impressed by the tasteful design. Yanira gave us a 10 for cleaning, everything was very well maintained, so it felt like you were in your own home. Located one block from the seafront promenade, packed with restaurants and bars, and close to the old town, we definitely want to stay again. Recommended for short breaks..."

"A really lovely hotel. Very central, great staff who are so friendly and spotleesly clean. Would highly recommend. Will return again."

"Η γεωγραφική θέση είναι εξαιρετική, στο κέντρο της Αλτέα, και είναι πολύ βολική για να επισκεφτείτε την πόλη ή την παραλία. Είναι ένα πολύ σχεδιασμένο ξενοδοχείο, το δωμάτιο είναι καθαρό και όμορφο, όλοι οι σερβιτόροι είναι πολύ φιλικοί και φιλικοί, το εστιατόριο που λειτουργεί από το 100χρονο Michelin restaurant el xato και ένα υπέροχο κόκκινο κρασί. Το ξενοδοχείο έχει ιδιωτικό πάρκινγκ, 25 ευρώ την ημέρα. Μόλις τελειώσαμε τις προάλλες του χρόνου, μόλις άνοιξε την ηλεκτρονική κράτηση τον Ιούλιο. Πολύ συστημένο!"

"This hotel exceeded all our expectations! Our suite was spacious and beautifully designed, with a gorgeous bathroom, a very comfortable bed, and breathtaking views. Having a delicious breakfast delivered to our room each morning made our stay even more special. A special thank you to Ingrid, who gave us such a warm welcome and went above and beyond to make sure everything was perfect. Her kindness and attention to detail truly made a difference. We had an amazing stay and would absolutely love to come back. Highly recommended!"

"Το ξενοδοχείο ήταν πολύ άνετο και καθαρό και πολύ άνετο και πολύ καθαρό. Όλα είναι προσβάσιμα με τα πόδια και προτείνω αυτή την απάντηση στο 300%, ειδικά για την καλοσύνη και τον επαγγελματισμό της ομάδας που με έκανε μια όμορφη έκπληξη για τα 56 μου χρόνια! Στη συνέχεια θα μπορέσετε να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρείτε νέο τρόπο να βρ να βρούμε νέο τρόπο να βρούμε νέο τρόπο να βρούμε νέο τρόπο να βρούμε νέο τρόπο να βρούμε νέο τρόπο να βρούμε νέο τρόπο"

"The room was very warm and the air-conditioning could not be lowered so window opened, this gives noise from the street and the station : sad! The room was also a little too tight for 2 people."

"Το εξαιρετικό ξενοδοχείο βρίσκεται περίπου 10 λεπτά με τα πόδια από την πόλη. Πολύ φιλικό προσωπικό και το εστιατόριο είναι πολύ καλό επίσης. Ξενοδοχείο είναι πολύ καθαρό και άνετο."