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"The room was a bit small, and the towels had a really unpleasant, sour smell – it was honestly unbearable. I wasn't very satisfied. The room view was decent, but overall, the place felt quite old and outdated. The transportation wasn't convenient. Overall, it was just an average experience."

"Good location : 3 mins walk from aso station. The room was clean. Shampoo, conditioner and body wash are provided but towel can be rent for 100 yen. You can see nice view of mountain from room."

"Highly recommended! The breakfast and dinner buffets are the highlight, offering a wide variety of delicious options. From 9:00–10:30 pm, you can also enjoy free ramen—a perfect late-night treat. The hotel features a spacious public bath, separated for men and women; remember, tattoos need to be covered. The bath garden is expansive and stunning, especially at sunset. A car is recommended for getting around, and the hotel makes a convenient base for exploring Aso and Takachiho Gorge."

"Room is big & clean. Pillow not very comfortable. The shower room is small, good to have a shelf to put toilette. Staff are very friendly. They tried their best to communicate with us. Breakfast & dinner spread is very good. But almost similar range after 3 nights can be a little overwhelming. Onsen is good."

"Stayed one night at Fairfield by Marriott Kumamoto Aso and it was a peaceful, refreshing stop during my Kyushu trip. The hotel is set near the beautiful Mount Aso area, surrounded by nature — a perfect contrast to the city. Waking up to the fresh air and quiet atmosphere was honestly one of the highlights. The room was clean, modern, and minimalist, with everything thoughtfully designed for comfort. While it’s not a luxury resort, it delivers exactly what you need: a relaxing, no-fuss stay with great quality. The shared lounge space was a nice touch — spacious, cozy, and ideal for unwinding or grabbing a quick bite. One thing to note: there’s no on-site restaurant, so it’s best to plan meals in advance or explore nearby local spots. Overall, it’s a great choice if you’re looking for a calm, scenic stay near Aso. Perfect for a short getaway or a stopover while exploring Kumamoto. Would definitely recommend for nature lovers and road trip travelers."

"It is an old-fashioned inn with a calm atmosphere. The quality of the hot springs was good and comfortable 😊"

"This onsen ryokan, right in the heart of Uchinomaki Onsen town, gets a perfect score from us! We encountered incredibly thoughtful staff and a warm taxi driver. Knowing we had to catch the JR train the next day, the front desk auntie went above and beyond to help us arrange a taxi, even standing outside anxiously waiting with us. Once the taxi arrived, she repeatedly urged the driver to speed up. The driver, a kind grandpa, even used a translator on the way to constantly reassure us that we would make it in time, and expressed his longing to visit China. This was truly the highlight of our trip. As for the hotel itself, it's a well-established ryokan. The rooms are beautiful and spacious, each featuring an indoor onsen with direct, free-flowing hot spring water that leaves your skin feeling incredibly smooth. We loved the large, traditional Japanese-style decor. There are also two private onsen that require advance booking, as well as a large public onsen. We later discovered it was even a filming location for a racing manga! Additionally, there's an outdoor foot bath. Dining was a delightful surprise. We enjoyed Wagyu shabu-shabu, and the children's meal even included Wagyu yakiniku. Breakfast offered the famous local Mizunashi chicken dish, which completely won over my taste buds. On the first floor, there's also a preserved, old-fashioned Japanese-style reception room in the lobby, made with high-quality wood, which guests can visit."

"Aso Tenshuku is the best hotel I've stayed at in Aso City. The room was really spacious and clean, with complete amenities including a TV, air conditioning, heating, and Wi-Fi. Most importantly, the bathroom was also large and very clean, with great water pressure and hot water. The owner, Mr. Lai, is a retired ********* gentleman who came to Japan to enjoy his retirement and opened this hotel. He's friendly, easygoing, and incredibly hospitable. On our first day, he warmly welcomed us and introduced us to nearby shops and attractions. We even shared drinks and chatted together. Since the hotel is very close to convenience stores and supermarkets, and local shops tend to close earlier, guests can buy ingredients at the nearby supermarket and cook at the hotel. The beef there is very affordable."

"I booked a stay that included breakfast. The owner was incredibly kind and helpful, explaining everything thoroughly when I had questions, which made my stay very smooth. The bedding was super cozy and plush. After a relaxing hot spring bath, I enjoyed a warm cup of tea using the in-room tea bags and kettle, then had a wonderful night's sleep in the comfortable futon. Breakfast was a delicious Japanese-style home-cooked meal. They even knocked on my door to let me know when breakfast was ready. The lounge facilities, including the smoking room and manga collection on the second floor, were also a great bonus."