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Belmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice. The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece. Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt. I would love to give special recognition to my butler, though unfortunately, I have forgotten his name. In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.

There’s a baby alpaca that works in the courtyard! The hotel is nice and clean and all the staff are friendly and helpful. The only drawback is it’s slightly further from the main square, but it’s not too bad if you enjoy strolling through the city. The location is closer to the more local part of Cusco so the restaurants nearby have more Peruvian fare, highly recommend!

We have come to really enjoy the Costa del Sol properties in Peru which have very well designed and spacious rooms with comfortable beds and bedding that ensures a great night's rest. The location was excellent - with 5-10mins walk fro the main squares but up a lane with the rooms in a newer building further behind the main entrance so it was very quiet. The room and toilet was also extremely clean which was very much appreciated after our 4D3N Inca trail expedition with no showers and basic toilets. The Cusco property was also a very beautiful stately mansion with very nice central foyer to enjoy the welcome drink on a nice cool Cusco morning. We also thoroughly enjoyed the buffet breakfast at Paprika with a full spread of fruits, cereal, bread, cooked items and eggs to order. We will definitely be back!

Highly recommended, I’d definitely stay here again Location is unbeatable: just a 3‑minute walk to Plaza de Armas, perfect for exploring the city on foot. Rooms are comfortable and clean, with a cosy bed and a heater available at all times. No TV in my room but honestly, with everything nearby, you won’t miss it 😄 Extremely helpful staff, genuinely some of the most supportive I’ve ever encountered. They were incredibly accommodating and even helped me multiple times late at night when Rappi wasn’t working and I needed to order food. If you have early tours (4:00, 5:00, 6:00 AM), just let them know in advance — they’ll happily prepare your breakfast earlier for you, which I really appreciated. They also decorated our room exactly as requested, which made our stay even more special.

This hotel is located on the corner of Plaza de Armas and has the best location in Cusco. The room was well cleaned. The staff were all kind and friendly. On the day of our early morning departure to Machu Picchu, they gave us a lunch box for breakfast. They called a taxi to the airport and the price was fixed, so we felt at ease. And above all, the breakfast on the terrace overlooking Plaza de Armas was the best time.

The location is really good. Cusco is difficult to get around due to altitude sickness, but it is really comfortable to come in and relax in the middle. There is also a Korean restaurant called Sarangchae right across the street. The downside is that the slaughter is a bit old and there is a club in front of the hotel, so it's a bit noisy until dawn. The staff were friendly and I had a good stay for 3 nights.

Let me start with the positives, stylish design, exactly like the pics advertised, from entering the hotel to the resting area to the balcony to the room, all very nice. But you need to be ready for the stairs if you not getting here by car, going out and coming back from the square, especially if you have luggage or backpack, everyone arriving here were out of breath. The bathroom has odor coming up from the pipe, which is normal for house this old, if you are okay with it. I was in room 201, sound proof does not exist, can hear car passing, dog barking, guests coming back from partying at night, tourists cheering & leaving hotel for trips at 3:30am, didn’t get much sleep. Most disappointing thing was hot water, I arrived in the afternoon climbing up the stairs, was hoping to have a quick shower before heading out for dinner, stood in the bathroom waited 5mins for hot water, was told be staff hot water was out they are trying to fix, came back after drinks, still no hot water, was very late so didn’t call staff, tried to have a shower before check out at 7am, hot water was still not available after another good 5mins standing in the shower… sigh

Due to the change of schedule, the 8-person room dormitory was not extended two days later, so I made a hurry to reserve a private room. I also wrote a review for 8 people, but the location and service are great value for money. Although it's very tired for older people, I don't want to spend money on dormitories when traveling alone, so I use the hotel. Because this room is a private room, there are private toilets and bathrooms in the room. And the bed has a double bed and a bunk bed, so you can stay with your family or friends for up to four people. I was in the dormitory and moved to my private room, so I gave me a towel and used my cell phone until late at night without earphones. But the dormitory is inside, facing the road, the car sounds a little late. Traveling alone, the hotel fee is too expensive, and it would be good for people who don't want to stay in the dormitory.

The hotel is located in the center of Cusco, a 10-minute walk from Arms Square, and many restaurants and exchange shops nearby. The room was clean and tidy, and the room facing the street could hear a little traffic.

Had two separate bookings with the hotel as I was going to Machu Picchu and staying overnight there. During my first day at this hotel in my first reservation, I was asked to pay for this second booking together. No receipt given but was assured that there will not be any misunderstanding. Was told to pack and leave my things at the reception and check out and re-check in. So not sure why I needed to pay for the second reservation upfront in my first booking (Maybe afraid that I would cancel it as I was really tempted to). As mentioned in my previous post, the amenities are severly lacking, cause of low water supply, the pipes and toilet filling up is very loud and the water flow from the tap is like the picture at night and it was trickling and dripping one of the early mornings when I had a tour. In short, i will not stay here again.