Cotton House Hotel, Autograph Collection

之前看錯巴塞科隆酒店聖家堂景觀定了四晚 從特內里費準備飛巴塞才發現是看大教堂景觀 趕緊取消了（四星，不是看聖家堂，還貴） 緊急查酒店，看到棉花屋，離各景點都是步行15、20min，還有帶沙發床房型（帶小孩在歐洲出遊選選房不易），入住之後超驚喜！ *此處提醒，選3人在booking上沒有合適房型，攜程卻有30方帶沙發床房型，在外訂房多個網站比較 酒店備品是#ortigia[話題]# ，作為棉花屋，毛巾床品自然都是頂級的，床墊舒服，房間還帶衣帽間+雙台盆，提供免費酒店tour瞭解酒店歷史和設計細節，服務是我在歐洲遇到過最主動，最熱情的。巴塞有這麼多設計感酒店，這是一家下次去，我還會毫不猶豫重複預訂的酒店。至於酒店歷史和設計細節，有空再開一篇 最大的遺憾是遇到一些 小插曲沒來得及好好在離店日選購Ortigia

總體可以的

This is the worst Marriott hotel I have ever stayed in. It's the first time I've encountered a hotel that goes out of its way to say "no" to guests. The story is simple: I checked into the Cotton House Hotel on May 11th at noon. Since the room needed cleaning, we left our luggage at the front desk, completed the check-in process, and went to explore Barcelona. At check-in, we requested a firmer pillow and a blanket from the front desk clerk, who promised to provide them and assured us they would be delivered to our room along with our luggage. We returned to the front desk around 6 PM, got our room keys, and went to the room, only to find that neither the pillow, the blanket, nor our luggage had been delivered. My wife assumed they had simply forgotten, but this was just the beginning of our worst experience: my wife went downstairs to speak with the front desk. To my surprise, she returned alone, dragging our two large suitcases. Despite multiple staff members, including bellboys, seeing her struggle with the luggage, no one offered to help. She reiterated our request for a pillow and a blanket at the front desk, and they responded they would look into it. By 10 PM, we had received no response. I called the front desk to repeat our request, and they said they would continue looking. Almost an hour later, a rude knock on the door was followed by an arrogant staff member (whom my wife recognized as the bellboy who had ignored her earlier) handing her two sheets. He claimed they were the only items they could find, adding, "OK? OK!" in a haughty manner to end the conversation. I was on the balcony and didn't see this exchange, but I heard the rude tone. When I saw the sheets, I realized this was not just about a lack of firmer pillows or blankets but about discrimination. I rushed to the lobby with 2 sheets and asked the front desk if the hotel manager was available. Another arrogant staff member said the manager was not available and that I could speak to her instead. I asked if there were no blankets in the entire hotel. She said there weren't. I asked what they would provide if a guest felt cold in their room. She said the two sheets I was holding. I asked if she was sure, as a staff member of a Marriott hotel, that this was the help they offered. At this point, another male staff member (could be seen in my photos) appeared and reiterated that the two sheets were considered blankets. The absurdity of this conversation almost made me laugh in anger. I then asked, "If I record this conversation, will you say on camera that the sheets I’m holding are what you consider blankets in English, OK?" They then realized that continuing to lie would leave them no way out. Note: that I don't speak Spanish, and all my conversations with them were in English, they also did. At this moment, a more senior-looking madam emerged from a room behind the front desk and said, "Sorry, I'll get you a blanket." This was the first time I heard an apology. This ma

One of the nicest hotels I’ve ever stayed in. The staff were absolutely incredible, and the amenities excellent. The hotels restaurant was better overall than some of the Michelin starred places we dined at in Barcelona. The concierge was remarkably knowledgeable about the surrounding area and things to do, the gym was pleasant if quite small, and Reyes was excellent help in leaving and arriving at the hotel.

Every member of the staff was extremely friendly and helpful. Both doormen, Deep and Reyes, were courteous and helpful. The cleaning staff were my secret fairies during my stay, as every afternoon, I entered into not just a clean room but a thoughtfully organized room! All features in the room felt luxurious from the towels to bed sheets to furniture and toiletries. I loved the invitation by the hotel for using provided water bottles to be more sustainable during the stay. Finally, the food and drinks menu at the restaurant on the first floor were simply delicious and creative. The ambience and decor was classy and comfortable, and I only wish I had more time to enjoy the stylish common areas.

Geanina at the front desk was outstanding and more thanhelpful! Fillip at the bar was great! The rooms are beautiful and the location is very centralized. The property is a date back in time, but the rooms were plush and comfortable! Would stay again without hesitation!