The Grandeur Hotel

Обещали вид на море, а был на бассейн. Течёт душевая кабинка! Вода настраивается тяжело очень!

Wonderful hotel, highly recommend. Clean and modern and staff very friendly! Will stay here again for sure! Car parking was very convenient and lots of restaurants close by! The room was very comfortable and the bathroom was very spacious and modern. The sea view from the room is also lovely!

Except for the fact that it's close to the beach (that too you have to cross the road with terrible traffic), there is very little good about this hotel. The most pathetic thing is their staff. I'm traveling with a baby and despite multiple requests for providing extra bedding (we'd booked a room with a baby bed so it was paid for by us), the staff did not budge. They kept using excuses like unavailability of staff or not understanding english. Finally my baby slept in discomfort. Definitely not a family-friendly hotel so zero recommendation. Cherry on the cake - Our room was not stocked properly, no toiletries or beverages that we're entitled to. We never received these btw. The wifi was not working and that took forever to get sorted. Also, the AC makes these weird noises and the walls are thin too. Just book something else because anything is better than this.

I will mention in detail about my visit to this bad hotel after 8 nights of stay. It is worth noting that this hotel has 3 names, which makes it difficult to distinguish it in order to evaluate it properly, as its previous name was Al Boulevard. I will attach a picture showing its location and its current three names. First of all, the staff are very mean and do not deal well, especially at the reception. Their waiting system is very bad. My family and I arrived early at 10 am and received the room after 4 pm, and this was after a lot of pressure on them. They do not take into account the meaning of a family and children. They prevented us from eating any breakfast to provide for the children. There was not even water or juice to drink. The excuse was that this contradicts the hotel's policy. When it was after 4 pm, the room was dirty and not clean, even the carpets on the floor were not clean. The room was changed after a lot of effort despite the long time we waited as we were forced to wait.I will mention in detail about my visit to this bad hotel after 8 nights of stay. First of all, the staff are very mean and do not deal well, especially at the reception. Their waiting system is very bad. My family and I arrived early at 10 am and received the room after 4 pm, and this was after a lot of pressure on them. They do not take into account the meaning of a family and children. They prevented us from eating any breakfast to provide for the children. There was not even water or juice to drink. The excuse was that this contradicts the hotel's policy. When it was after 4 pm, the room was dirty and not clean, even the carpets on the floor were not clean. The room was changed after a lot of effort despite the long time we waited as we were forced to wait. I will attach pictures that show everything I went through in this bad experience. The breakfast is very bad. They do not replenish what ends and the number of employees is small. Water, milk, hot coffee or anything runs out and they do not replenish it unless we request. Even fried eggs were avoided and the excuse was that the number of people was large and this puts them under pressure. As for cleaning, it is very, very, very bad. And yiu can see a picture how they put shelter in store beside the green floor mop.the The dishes are not washed with soap. The worker just rubs them with her dirty hands, which makes the cup smell bad. Of course, I had to use tools in the room because I had a small child with me. They do not clean the bathroom well and there is no use of soap or disinfectant and the floor is not cleaned well and the toilet has a bad smell like a sewer as the infrastructure is very bad and you may see this when you open the water in the toilet even without using it As for the bed, the sheets are not clean and I think they are not changed and they have bad sprays for dust mites, which caused me and my family to have severe allergies on our bodies and in different areas of our bodies. We

This hotel is an absolute disaster. The rooms are filthy, with stains marring both the floors and walls. When I approached the front desk to request a room change, the staff showed no concern, casually stating that all the rooms are in the same condition. I persisted and got another room, but it was just as disgusting, with the added bonus of trash scattered on the floor. Our group of 13 all experienced the same appalling level of cleanliness. This place is beyond unacceptable. Steer clear at all costs.

This hotel rated as 5 star, but unfortunately this hotel doesn't know what is 5 star should look like, first as a 5 star the entrance is on the side of the hotel, the lobby is very small hardly can fit 10 people, the room as an executive or based on double the carpet is very dirty, the toilet is not working every day in the morning we have to go down to the lobby to use the toilet and every day we ask to come and fix it, room service we have to ask so many times to clean our room, the breakfast, first when entering the breakfast room you smell roten smell, and the breakfast is extremely poor thank god was a boiling eggs that we can eat, the bread is very hard, we have to wait for cups and glas of water , the hotel it's far from batumi center about 15 minutes drive. The pool outside basically it's sharing with the apartments building around we have cross a street. So basically this hotel not 5 star at all,.