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"Loved the self-check in. I booked a cheaper room which did come with the smell of the nearby fast food place and a loud humming of an aircon (?) outside. I had another issue in my room but I alerted the management to it. Other than that, the room had a nice size and a nice bathroom. Oh, also wish they had ceramic cups for hot drinks and not just disposable ones (I don’t like pouring boiling water into single use plastic-laden cups)."

"The hotel was conveniently located near the train station in downtown Belfast. The staff is friendly and accommodating. The room was spacious and clean. There is several pubs located across the street. The hotel piano bar was very nice. I would recommend a view facing the street from the front of the hotel."

"Fabulous hotel and the staff were all so lovely!! We've stayed twice now and will definitely be back again"

"I had the best experience,the reception was soo kind and great, the guy at the front desk,gave me his power bank to charge my phone,kept my luggage,gave directions and called immediately my room was ready… the room was clean,no smell,had a small calendar, and it was close to a lot of tourist sites… I recommend over and over.."

"Great stay in Belfast city centre! The location was perfect—everything was within walking distance, including major attractions, shops, and public transport. One of the highlights was how close it was to some amazing Indian restaurants, which made dining super convenient and enjoyable. The hotel itself was comfortable and well-maintained. The rooms were clean, spacious enough, and had all the basic amenities needed for a pleasant stay. The staff were friendly and helpful, always ready to assist with directions or recommendations. Facilities were good overall, and the check-in/check-out process was smooth. The area felt safe, even during late evenings, which is a big plus when travelling. Overall, a great experience—ideal for anyone looking to explore Belfast while staying in a central and convenient location. Would definitely recommend and stay again!"

"The hotel itself was really nice. Unfortunately unbeknownst to me was the fact I'd booked an adjoining room. It did not make for a peaceful night's sleep."

"Great location, 5 minute walk to Grand Central train and bus station, lots of nice pubs and places of interest nearby. Greeted with a smile at reception and check-in was very straightforward. My room was on the second floor and wasn’t disturbed during the night with any noise. Bathroom had lots of towels and the bonus of a deep bathtub, perfect after a long day walking! Tea and coffee-making facilities and lots of pillows in the room too, would definitely stay again when back in Belfast"

"Had everything we needed and room was very clean bed was comfy and spotless bathroom and shower was very good and clean too was roughly 10 min walk from train/bus station/centre of city best for me was the buffet breakfast , there was everything you could want too much to write on here . took a long walk to walk it off every morning would stay again no problem thanks again mike and claire ."

"My husband and I had some issues with our bookings but it was efficiently handled by Kris, one of the front desk staff. Although the issues faced were not caused by the hotel we were given free breakfast and we really appreciate the kind gesture! Breakfast was simple but nice. The restaurant also provides vegan options. Our room is warm, cosy and has a sofa bed. Hotel is strategically located and you can walk to the malls and many restaurants around the area."

"I used this location for my wedding preparation and it was the best experience for my friends and partner."