Επισκέπτης Χρήστης
1 Μάρτιος 2024
Paid over the odds for this hotel as thought it would be extra special. It wasn’t. On the surface, it’s fancy. Underneath, it’s tatty, old and tired with very very small rooms - no hanging space and an over engineered bathroom. Beautiful views are its saving grace. Breakfast on the terrace was a farce. One day it took nearly 2 hours!!! The staff had no system to follow so they were coming outside- going back in to the kitchen- in/out/in/out.. every time you asked for something. (We are English- we drink tea, every morning we had to ask for cold milk- which they would forget then they’d serve someone else, eventually come over, we’d ask, then they’d do something else and eventually go and fetch the milk. It was quite ridiculous) The other reviewers mention seagulls- but there’s also a colony of beautiful, tame cats that live on the rock face. I’m afraid the smell is unpleasant. (I’m a cat lover but it’s not nice). Food quality was excellent- once it arrived. Evening meals are very fancy with tiny portions. The rooms are tiny. The furnishing are old and tired. (The beds are very comfy). The ‘wardrobe’ is minuscule. Ok for an overnight stay but not a full week. We had to use the chair to hang our clothes on. Not even a hook to hang coats on. I complained and they bought a hanger which was put on a picture so my clothes were hanging in the room.😡 The bathroom was tiny with more buttons and gadgets than I’ve ever seen!! Infa red lights??? Why?🤷🏼♀️ buttons everywhere and no labels to say what they did🤷🏼♀️ No plug for the kettle- had to upturn a bin and plug it in by the floor. Asked for an extension cable- it didn’t come.😡 We weren’t told at check-in that the New Years Eve event was included… until breakfast that morning by which time we’d made other plans. (Why not go through that at checkin??🤷🏼♀️) The Spa on the roof is very small, and needs replacing. It’s tatty and tired. I rang reception to bring me a drink and a snack- it never arrived. I rang again they bought a plate with chocolate fancies- which I didn’t ask for- it took so long I could’ve gone down to a nearby shop and bought a drink quicker!!!! Just very very poor service. Too many faults, all pointed out to the manager at the time
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