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"The location is great, but the overall stay could be better. Firstly, in our room it says ”two full beds”, but it's not full, as 2 people can hardly sleep together on one bed. Also we didn't like the rule about the sunbeds, that people came to the beach at 6-7 am, put the towel and then left for many hours, and the sunbeds will be ”reserved” for them. At some point, there were no available sunbeds with no people on occupied ones. Staff is helpful, they're trying to solve everything, but in the end, some rules have to be changed in order to improve the service. Also, for the cleaning, you need to request every time for it, and if you didn't request, there will be no cleaning. Seaside restaurant and bar sofas are good, but also can be reserved with no people sitting there."

"I love the hotel’s location, which is one of its biggest strengths. However, I feel that some of the facilities and amenities are starting to feel outdated compared to the newer Henann properties. The breakfast buffet offers a good variety overall, but during our two-night stay, the longganisa, sausage, and ham selections were essentially the same each morning. It would have been nice to see more rotation in the breakfast offerings. I noticed a similar pattern during a previous stay at another Henann property, where the traditional Filipino breakfast viands were also quite repetitive. Adding more variety from day to day would make the dining experience more enjoyable, especially for guests staying multiple nights."

"I had a wonderful stay at this beachfront hotel. The location is perfect, with beautiful ocean views that made the whole experience very relaxing. The staff were incredibly friendly, welcoming, and always ready to help with a smile. The breakfast was delicious with a great variety of options to choose from each morning. I also really enjoyed both the outdoor pool and the sky pool — they were clean, well-maintained, and offered a fantastic atmosphere. The room was spacious, well-furnished, and very comfortable, making it easy to fully relax during my stay. Overall, it was a great experience and I would definitely love to come back."

"This hotel is located in S1. I took a tuk-tuk from near S2 to the hotel, which took less than 20 minutes. Locals might pay 20-30 pesos, but the driver charged me 50 pesos, perhaps because I had a suitcase or I'm a foreigner. For first-time visitors to Boracay, this hotel isn't in the bustling commercial area, but for those on a vacation, its location is excellent. First, the hotel is situated within a large shopping complex. On B1, there's a Robinsons Supermarket where you can buy plenty of food, drinks, and daily necessities. There's also a visa extension office; I saw some online comments about people extending their stay there. The complex also has several restaurants that are much more affordable than those near D'Mall. Second, taking a shortcut behind the hotel, you can reach S1 beach in 5-10 minutes on foot. It's close to Diniwid Beach, and you can walk to a popular photo spot and Willy's Rock. You can also find activities like sunset sailing on the beach. The water here is more expansive than S2, and the sand is finer. The hotel provides two bath towels daily, which you can take out using a card. Since I didn't stay on the beach for long, I didn't use this amenity. The hotel also offers a free shuttle service to different beaches, but you need to book in advance, so I didn't use that either. The hotel has a large swimming pool, perfect for a vacation. Each floor has purified water, and rooms have large reusable bottles for refilling. The room was spacious, very clean, and had a balcony where I could hang swimwear to dry. My room faced the street, so it wasn't as quiet as it could be, but I'm a good sleeper, so it didn't bother me. Check-in took a bit longer, as there were many documents to sign and a deposit was required, which could be paid by credit card."

"The service was good, the hotel is being cleaned regulary, the staffs are courteous the place is serene and quiet far from the party noise of boracay. And the breakfast buffet is good lots of selections and they keep on refilling the food warmers for the guests, plus the million dollar view! we never mind paying for e-trike whenever we want to go somewhere. I just didnt like the front desk keeps calling for the checkout notice even though i told her that were ready to check out and just needs a minute to pack some our things, besides we checked in late like 6pm btw we checked out at 12:20pm though So far, this is the best hennan hotel for me."

"I was so annoyed with the remote control being faulty during our entire stay. I need to get near the sensor, just to keep it functioning. Imagine the hassle of standing up, every now and then just to change channels. For 54k for 2nights, its not worth it. Its really frustrating. Also prior to stay, I specifically requested for rooms near each other since we had kids and seniors with us. But lo & behold, rooms were 1 building away from each other. I kindly asked for assistance, but the front desk officer who I was talking to showed no empathy, the worst part? it seemed she was blaming me, telling me I was the one who booked it. Yeah, right. But it was my first time in the property, how would I know the room 341 was far from room 415. I assumed it was just a floor / elevator away. It feels like she wasn't even willing to help after all and just put all the blame to the client. One more thing, prior to our stay at Mandarin, we stayed at another property at Station 2, the front desk was a lot different!! They're not as accommodating, something was off, it feels like you're not welcome (I am pertaining to the front desk / manager who was processing the check-in) What I only liked about them was their staff who welcomes you when you arrive (the ones handing over wet towels and welcome drinks) they greet you warmly & very welcoming. Also, the request for a birthday greeting was also granted, thankful for that. But thats it, never coming back."

"The Worst Hotel Experience I Have Ever Had I have stayed in countless hotels and resorts around the world, but this was by far the worst experience I have ever had. Our company booked six rooms for a team-building trip. Since our staff were arriving at different times, we registered five different employee names so each person could check in when they arrived. However, when we arrived at the resort, the staff said that all six rooms were somehow registered under the first name from Room 1, and they refused to let anyone check in unless that specific person arrived first. This made absolutely no sense. The person who paid for the booking was present, and we clearly showed the Trip.com app, the official voucher, and the names of all employees staying in the rooms. Despite all of this, the staff repeatedly said check-in was impossible. What makes this even worse is that there was absolutely no notice anywhere saying that the first guest must arrive before anyone else can check in. Instead of helping us solve the problem, the staff simply told us to wait in the lobby indefinitely with no solution. I have lived in the Philippines for many years and have stayed many times at resorts in Bohol and Boracay, including several Henann Resorts. I have also traveled to many countries. However, I have never experienced such rigid, unhelpful, and unprofessional service. To make matters worse, no manager came out to assist us, even after we asked multiple times. For a resort that claims to offer quality hospitality, this level of service is completely unacceptable and honestly below even a one-star standard. This experience was extremely disappointing and frustrating. I would strongly recommend future guests double-check their booking policies before staying here."

"Location of Eurotel Boracay is a 5-min walk to the pristine beach., and is situated in Station 2. Staff: accommodating and smart. Cleanliness: 5/5 Amenities: provides shampoo/ soap/ hair dryer / slippers/ towels for room only. You can rent a beach towel for 100 pesos . Aircon functions well as much as lights. Has elevator. Buffet breakfast from 6-10AM for free if included in the booking . Overall - happy and satisfied of our stay. Will recommend to friends and if ever I come back to Boracay, I will book again.."

"This hotel offers a comfortable stay with easy access to public transportation since it’s located along the roadside rather than beachfront. The staff are accommodating and helpful, and the rooms are clean and nicely maintained. Buffet breakfast has plenty of options and tastes decent, while the warm pool is perfect for night swimming. There are a few areas that could be improved. In our room, the shower controls weren’t working properly since water still flowed even when the knob was fully turned off. One night, we were woken up by loud guests arguing in the lobby. They seemed drunk from a party and the noise carried as they walked to their rooms, which was unpleasant. The hotel was worth the money and perfect if you’re willing to pay for comfort. While not beachfront, its convenience, service, and amenities make it a solid choice for a relaxing stay."

"We had an overall wonderful experience at Henann Crystal Sands Resort. The hotel was very clean, and the staff were incredibly friendly, polite, and always smiling. Everyone was genuinely helpful, which made our stay even more enjoyable. The airport transfer was very smooth, and the team helped us with our luggage from start to finish. Early check-in was kindly permitted, which was extremely helpful as we were traveling with our 11-month-old baby. The baby cot provided was the cleanest we have ever seen, which gave us great peace of mind. Breakfast was decent with a good variety, and the seafood buffet dinner was absolutely amazing—we enjoyed it twice during our one-week stay. The pool bar had a great atmosphere, and the food there was also very good. The sky pool offered a beautiful view, especially at sunset, and was one of the highlights of the resort. The massage service was excellent. We tried both the poolside massage and the in-room massage, and both were very relaxing and professionally done. The beach in front of the hotel was the cleanest and whitest we saw on the island, making it perfect for relaxing and enjoying the sea. We would definitely stay at Henann Crystal Sands again on our next trip to Boracay and highly recommend it, especially for families with young children."