InterContinental Boston, an IHG Hotel

Everything was really perfect. We enjoyed our stay a lot. Especially beds were comforable.

Watch out where you staying ! We’ve been using intercontinental hotel very well for couple years We live 5 hrs aways from the boston city Every time when we spend some time in the city we always book intercontinental hotel cause this hotel service, cleanness everything was so perfect. It worth, we loved it But lately we are very disappointed of services.last night we stayed was worst experience ever had at intercontinental hotel We stayed a night First. There is No robes. I tried to call lobby so many times! no answer . ( I had exactly same problem couple days ago when we stayed at your hotel. I had to go downstairs to ask for robe) Second. No answer lobby phone as I mentioned at first we’ve tried to call lobby so many time for services. ( Cart, water, etc) but NO answer Every time when I need I had to go Downstairs.. (Until last year? You guys were so good! since this year summer! I believe that you guys were NO answer AT ALL) Third. This is major !! We had a flight next morning so we booked your hotel as usual but we got connection room that I didn’t know even when we are check in there is nothing mentioned We were about to fall asleep around 12am and we hearing some grrrrrrr grrrrrrrr I thought A/C had something problems and we realized we HEARING someone’s snoring our next door!!!! And we couldn’t sleep at all stayed all night to go the airport next morning …. I got so mad… we paid for a night $550 at 5stars hotel and no sleep …no comfort there is no difference $80 inn out there.. So i claimed it next day when I checked out There is one lady who helped me checked out she told me she cant do anything with it but she will give me Email address of manager so i can claim through them But Email also Wrong ! What a WORST experience ever Years of good experiences have all crumbled this year. Anyways watch out where are you staying the room

非常棒的酒店，位置優越，交通便利。酒店門前有條小河，還挨着一個博物館，遛彎兒首選。房間設施齊全，乾淨整潔，又續住了兩年，在波士頓深度遊。酒店早餐很豐富，力推👍

酒店位子不錯 外面風景也不錯，離紐伯裏街就走路要30分鐘左右，房間裏面不錯空間也可以，裝修比較新，類似於國內的洲際差不多，但是房間比國內的小，因為這個房型窗外的視野不是很好，對面就是房子有點壓抑，所以房型很重要，感覺前台態度不是很好，本來要升級房間，那個前台小哥慢的我受不了，叫他幫我升個房間不是很願意的樣子。

第一次來波士頓，非常喜歡這個平和 安靜的城市，酒店位置便利，附近可以走到很多好逛的地方，酒店人員親切 暖心，以後來繼續住！

房間寬敞舒適、整潔衞生， 酒店環境幽雅別緻，早餐豐盛美味可口。