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"Great location with parking space, which is quite luxury in Bournemouth at this popular season. We were arranged a large room next to the road. However, the night club was so annoying in the evening. After complaining, the staff immediately changed a quieter room. The high ceiling in the guest room is a good selling point. However, the swimming pool is a bit tiny and close too early at 8:00. Over all, it meets our expectations."

"This was our second visit to this hotel, we have unfortunately had the same experience twice. The hotel itself is lovely with great facilities. Rooms are lovely, Beds are huge and extremely comfy. Fluffy, luxury towels. The Pool area and pool are lovely, feel like you are abroad on a hot day. Although it is a fight for a Sun lounger. However it’s completely let down by the staff. The bar staffs attitude was appalling, it was an inconvenience for them to get our drinks each time. We had a Roast dinner at Old Harry Rocks - staff were much better in there and v accommodating, although I do believe this this a separate company to the hotel and it shows. Beef was tough in parts but still nice. Pork was lovely. On booking, breakfast is charged at £22 at but in the hotel it’s £15 so don’t fall into that trap. The staff had no idea what they were doing. They first couldn’t get our drinks order right, then they messed up our simple breakfast order. Some of us nearly finishing our breakfast before others even got their meal. The breakfast itself was very small, we were also only given half a mushroom?? For £22/£15 I would at least expect to have a whole Mushroom… They then didn’t know how to use the card machine..  Before we left we used the Spa, small but nice. Sauna was closed & pool was freezing. Hot Tub also wasn’t very warm.  Overall it was not a great experience, we will not be returning. To pay £260 minimum for a room for extremely poor service is criminal."

"I recently stayed at The Bath Hotel Beaumont from 25th to 26th April, where we had booked two standard rooms with windows. Unfortunately, the experience was quite inconsistent. One of the rooms was very good, clean, and comfortable. However, the second room was extremely disappointing and in poor condition. It was significantly below expectations, especially considering both rooms were booked under the same category. I would strongly advise avoiding the smaller standard rooms, as the quality seems to vary greatly. On a positive note, the hotel’s location is excellent and very convenient. The spa and swimming pool facilities are also good; however, it should be clearly noted that these come at an additional cost per person, which is not communicated transparently at the time of booking. Parking is available but costs around £25 per day. Unfortunately, the service associated with this was very poor. Our car was parked under a tree and was left covered in bird droppings. When we raised this concern, the staff were unhelpful and stated they did not have the manpower to clean it. Instead, we were given cleaning supplies and expected to clean the car ourselves, which is highly unprofessional given the price charged. Additionally, the valet service was unreliable. On multiple occasions, we had to wait 15–20 minutes for our car, and twice we ended up retrieving it ourselves after being told to wait. This defeats the purpose of a paid valet service. The staff, particularly at reception, came across as rude and unprofessional, especially when handling complaints. For a hotel of this standard, the lack of basic service, including room service or an efficient call service, was surprising. Overall, while the location and some facilities are good, the inconsistency in room quality and poor customer service significantly impacted our stay. I would not recommend this hotel unless improvements are made."

"I recently stayed at this hotel for my holiday and had a wonderful experience. The rooms were clean, comfortable, and beautifully decorated. The staff were friendly and always ready to help. The hotel location was perfect, close to the beach and local attractions. I especially enjoyed the food at the restaurant and the relaxing swimming pool area. The service was excellent, and the atmosphere made the holiday very enjoyable. I would definitely recommend this hotel to anyone looking for a relaxing and comfortable stay. Amazing hotel with friendly staff, clean rooms, and excellent food. The location was perfect for our holiday, and the service was outstanding. I would happily stay here again."

"Stayed here in March 2026 with my family. Overall below average experience. There was only one passengers lift which was out of service and service lift was very small for a stroller and everyone staying on higher floors were struggling. Outdoor pool was closed due to season but heated pool was also not functional. Staff was not rude but they were not Marriott level, most of the requests were declined without any work arounds. I booked a sew view room and it was very compact, other things were manageable but toilet seat was not. It had very less space that you couldn’t sit properly to poop :) Breakfast options were good. Based on my experience I didn’t feel it like Marriott and I would not be able to recommend this to anyone."

"Friendly receptionist, no waiting around to check in. Provided extra parking time which was a nice touch. Clean room, comfortable bedding, didn’t stay for breakfast so unable to comment on this."

"We specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor. On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool. Parking was £10 a day which I believe should be included in the stay. Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel."

"Upon checking in was told breakfast is till 10 am Next day in the morning was coming to have breakfast with kids at 9:40 apparently too late. Went back to the reception they said oh sorry it’s open till 10 am on weekends. Left with 2 kids without breakfast and no complimentary was offered considering misleading information from the receptionist on check in. We travelled on hottest day by train with delayed service 4 hours to get here. Also, felt intimidated by pool staff teice on 2 different days asking me who I am and are we were guests ?:( seriously? Did they think I just walked in randomly from the street? Shocking! Me and my two kids felt unwelcome and placed in embarrassment in front of others because I had to verify that I am guest and I had paid to be here:( that’s not 4 stars customer service! I travel around the world but here felt either ****** or discrimination not sure what it was felt odd. Had to book another hotel because didn’t like the whole experience and attitude from the staff! Also their spa and indoor pool is actually in the other hotel next by. Which was odd we never made as didn’t want to move around from one building to another for spa. Receptionist were abrupt and couldn’t be bothered to spare simple smile. Not happy at all. Bathrooms shower it terrible no power couldn’t even wash my hair off the soap. Basically not recommend due to these issues I had experienced."

"Food and service was very good, also location was excellent, and rooms really nice plenty of room, only one complaint the bottom big window, needs cleaning or replacing, you can't see out it as well as it's got all water marks all down the inside. Apart from that everything perfect. And the sea view and across the park was lovely, shame that window spoilt view abit. We will definitely be back, when we visit Bournemouth again. 😀."

"staff were wonderful however, the inside and outside pool closed. the sauna was closed. the hotel does not deserve a 3 star rating. no air condition in very small roon, no place for your luggage, the room was that small. no phone in the bedroom. im disabled and was on the first floor, no lift to that floor. they do not cater for the disabled and there are lots of steps. the place was shabby, everywhere needed painting. the table and chairs outside the sun had taken away all the varnish. the room was clean and the bathroom was ok. the place needs a total overhaul. very disappointed as i stayed for only one night and it cost 85.74 euros. i then stayed for 6 nights at another hotel in camborne and only paid £300 for 6 nights, it was 3 star and included a full english breakfast. at bournemouth eastcliffe the cost didnt include breakfast. i spoke to some of the staff and they told me that they were tired of having to apologise to tourists when so many complained. apparently the owners for so long either do not listen or dont care. this hotel should be downgraded."