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"The hotel environment is quite good! The transportation is also convenient, and the service is nice. Recommended!"

"It’s hard to say a word, I don’t know what day Canberra is, I can’t book another hotel and choose this one. Check in is late, there is no one at the front desk, and the call downstairs has been unable to be connected. It has been an hour and a half since the people came."

"Great hotel. Two big towers of rooms, great views from the windows. Wi-Fi is good. Everything very clean. The light rail (tram) is right outside so it's easy to get around. There's a small convenience store and a takeaway place right next door but otherwise you need to take the tram up or down the track to get food. No complaints at all. I was booked four nights but extended to stay longer."

"Haha, this hotel definitely requires a bit of an adventurous spirit to stay at! It was built in 1926, so it's celebrating its 100th anniversary this year. In the lobby restaurant, there's a very old manual plug-in switchboard. The hotel's past life probably wasn't as a hotel; it gives off more of a government archives vibe 😂. The room facilities are a bit dated, especially the carpet, but there's a certain echo of the 1950s. The bathroom is quite small, and the shower area, in particular, seems like it would be a squeeze for anyone a bit larger. Canberra gets really cold, so it was a thoughtful touch that the hotel provided extra blankets. Overall, I think you need to have a bit of a nostalgic appreciation to truly enjoy this kind of hotel. The service, however, was quite good."

"Good location and easy to find restaurants nearby, room facilities (such as washing machine, microwave and balcony) are very well. The breakfast is delicious!"

"It was awesome. They have free mini bar and a tiny pack of nuts. And people are nice there and a lot of food nearby. It’s also Marriott’s group. Quality guaranteed."

"The hotel and everything was good but the room service was not included. It was not clarified during the booking. So the room cleaning etc. wasn't offered and had to get change of towels from reception. Also, the balcony was useless as it was blocked by a taller building in front. Only good thing was the location and size of the apartment."

"Overall, our stay at Madison Apartments was pleasant once we finally got into the room. The apartment itself was spacious, clean, and well-equipped with everything we needed — from toiletries to kitchen essentials. The A/C wasn’t working properly at the time, but it wasn’t a big issue since the weather was cool. However, the check-in process was extremely disappointing and frustrating. I had called ahead to ask if we could check in just 30 minutes early as I wasn’t feeling well and needed to rest. Upon arriving around 1:35 pm, we were told the room wasn’t ready, which I completely understood since the official check-in time was 2 pm. But when we came back at 2:40 pm, the room was ”still not ready”. The receptionist asked us to wait another 30 minutes to an hour — we ended up waiting until almost 3:30 pm, and it was still not prepared. It was honestly a terrible start to our stay — being sick, exhausted, and having nowhere to rest while continuously being told “just a little longer.” The receptionist was kind and apologetic, but it was clear she wasn’t getting any real updates from housekeeping. It felt disorganised and unprofessional for an apartment of this standard. Breakfast was another letdown for $25 per person — very basic, with no hot food. Just bread, cereal, fruit in syrup, and some bakery items. The pancakes were the only saving grace. Coffee mix wasn’t good either. Once inside, though, the apartment itself made up for it — spacious, comfortable, and had everything you could need. It’s a nice place overall, but the check-in process seriously needs improvement."

"This hotel provides a clean, modern, and reliable experience for customers such as myself. The rooms were spacious, and the bathrooms were hygienic. The aesthetic of the hotel itself gave a modern, relaxing feeling and is a great choice for those who decide to travel Canberra"