Ξενοδοχεία με Cathedral of St. Michael and St. Gudula, Βρυξέλλες

Check-in is 3pm and we arrived at 3pm but the room was only ready at almost 4pm. The story was that it was cleaned already but ”awaiting inspection”. We were handed 2 bar coupons with a blithe apology in rapid fire French for our 50 min wait. The vacuuming in the room left much to be desired. When we got into the room on the 1st day, there was a pistachio at the side of the bed. My sister's dust allergy was triggered throughout our 4 day stay. When we opted for housekeeping on the 3rd of the 4 days we stayed, the same pistachio remained there after the cleaning staff were done. Towels and bed linens were refreshed but the coffee/tea and bathroom amenities were not. If you choose the Deluxe twin room like we did, please note that the room is 24 metre square and there is only room to open up one medium sized suitcase on the ground. Our other suitcase had to be accessed via the wardrobe which was spacious enough to keep the 2nd suitcase in. Location wise, it's ideal and a stone's throw from Grand Place - the historic city centre, and many shops and good brasseries. It's a 10 min uphill walk from the hotel to the nearest train station called Brussel Centraal / Bruxelles-Midi which will bring you straight to the Brussels Airport in 17 min on the direct train (1st class carriage €12.10). The buffet breakfast is plentiful and of good quality (with eggs cooked to order) in a nice space with a courtyard view crewed by pleasant staff fluent in English. The bar has a relaxing ambience with an outdoor view and affordable drinks. My guide is always how much the increasingly rare digestif liqueur Chartreuse Verte costs. It was €14 per pour. Note : You get a free coupon for a soft drink/coffee/beer/wine if you pass up on room cleaning. If you have a short stay, you should as there wasn't much cleaning done.

So close but not so far from the old town or maybe the attractions which is good, if you’re staying inside around the grand palace, it may get noisy so this place is really in a good place so location is very strategic 😘 From the train station (Midi Station), 2 stops away and you can walk to the hotel easily 🫶🏻 This hotel is kinda old so it gives off the old vibes but you got what you need and breakfast is good 😄 everybody is so welcoming ~ if you’re in a budget and still want a good hotel to stay, here is the place 👍🏻 thank you 🫰🏻

This hotel was very beautiful. The facility is very new and smells good. The receptionists are all very friendly and spoke fluent english. In the room, they provided most of the amenities you will need. There is also Netflix available (use your own account).

It is a new hotel next to Brussels-Midi station. The decor is very modern. The staffs are super friendly. The room is clean and comfortable. I really enjoyed it. They have a small cafe in the lobby and there are many place to hang out. There is also a small gym in the basement which is quite nice. Overall, it was a good stay.

Pros: 1. **Convenient Location:** The hotel is right above various transportation hubs, including bus stops, tram stations, and a subway station. 2. **Close to Train Station:** The train station is large and very close; I walked there in 8 minutes, and the path was good, making it easy to pull my luggage. 3. **Modern Room Amenities:** The room has full electronic controls and air conditioning, so the hardware facilities are quite good. 4. **Modern Art Vibe:** I really liked the modern art atmosphere throughout the building. There were also many art books by world-renowned modern artists nearby, which I took some time to browse. 5. **Fresh Linens:** The bedding was relatively new, well-laundered, and neatly ironed. 6. **Excellent Breakfast:** The breakfast was fantastic! There was a chef making omelets to order, smoked salmon, and a variety of hot dishes every day. 7. **Shopping Nearby:** There's a large shopping mall and a commercial street just across the road. Cons: 1. **Housekeeping Issue:** One day, I turned on the 'make up room' light and left. The housekeeping department didn't clean my room. When I returned in the evening and saw them outside the neighboring room, I asked them to clean mine as soon as possible, and I went to the lobby to wait. After an hour and forty minutes, I came back, and the room still hadn't been cleaned. This felt disrespectful to me. I spoke to the front desk, and after a few more tens of minutes, I inquired again, and the room was finally cleaned. This issue didn't happen again. 2. **Water Stains:** Some of the facilities had white limescale, which should be cleaned more thoroughly.

Room service has to be demanded every morning. Smelly sinknand shower had stains. But many towels and soap, also water kettle and instant coffee, was nice. Breakfast really expensive, hard to find breakfast stores nearby.

The hotel is very nice and modern. The staffs are helpful and friendly. The room is spacious and clean. The only problem is the location. It is not located in the touristy area. There is no easy public transportation to the grand place except by bus or taxi/uber. Walking to grand place takes around 30 mins passing through Brussels Park and Royal Palace. The positive point is that the area where the hotel is located is very quiet.

We booked this hotel for 4 nights during our trip to Brussels. When we arrived early, the lady at reception was very kind and allowed us to check in early, which we really appreciated after travelling. Later that evening, after spending the day exploring Brussels, we returned to the hotel very late and exhausted. That’s when we noticed there was an old blood stain on the bedsheets. The bed was also extremely itchy, and it felt like something was biting us during the night, although we couldn’t find any visible bugs. The next morning, we had to leave very early to catch a train to Luxembourg, and again returned late that evening. We informed the receptionist about the stained sheets, but unfortunately he was very rude and dismissive. He told us our complaint was “unacceptable” because we reported it late in the evening and should have mentioned it in the morning instead. In our opinion, he could have simply passed the issue on to the morning staff so it could be handled properly. What made things worse was that housekeeping made the bed the next day but did not replace the sheets at all the blood stain was still there. Our trip itself was amazing, but sadly, about a week later, both my girlfriend and I were diagnosed with Lyme disease after experiencing bites during our stay. We cannot say for certain where it came from, but our experience in the hotel room definitely raised concerns. Very disappointing experience, especially considering the poor handling of a hygiene-related complaint.

I loved staying at this hotel! Having the station so close was fantastic. The double room with a private bathroom was very spacious and comfortable. You can tell the bathrooms are a bit dated, but for a two-night stay, I have no complaints.

Plus: The room is really big. So is the bed. It is so big that makes me think as if it is king size bed to house politicians or prime minister from the 80s, 90s. There is heating both in the room and in the shower There is air con set in the room( but I didn't try to see if it works) This hotel is located less than 10 mins walk from Brussels north station Minus The room look really old. May be 90s, if not 80s. There is no carpet on the floor. It is really clean but it is really cold to step on. Bring your own slippers. The room is dim. And some lights were spoilt. Even if was told it is a non smoking room, the room has lingering smoking smell. Someone smoked in this room before. I told the front desk, he said he will check but when I return from the city , the smell is there still. The bathroom has some odd smell. May b smell of roaches, or roaches in the pipes. The shower curtain smell of mould and damp cloth/ damp laundry. The heating stop around 2am. May b there is max amount of heating one room could use. Make sure you time your heating usage carefully. The wall is really thin. You can hear when someone is around the lift, going towards their room or what next door is up to. I can hear everything happening outside, on the street, from police car n siren rushing up and down, to people wondering on the street, their conversation. I don't feel safe here. I can't relax and sleep. I don't like the paper cup given together with coffee and the place to brush teeth. May be the hotel suffer too often from being stolen . But that make the hotel rating dropping from 1star hotel to guest house. The toilet spoilt in the middle of the night and you can hear water flowing all night. Need to maneuver with the old school toilet pull button . I appreciate the effort they maintain it but personally I don't like it. unless you have really early bus or train to catch, and is on a shoe string budget then it is your choice.