Sonesta Hotel Cali

Big room comfortable bed great location, good security. Breakfast mediocre, bland.

設施有點老，這還是卡利高檔酒店，有點無語。 特別是衞生間的淋浴頭，還是很多年前的設計 （70,80年 ？ ），冷水要單獨拎一個開關，熱水也要單獨拎一個開關。

房間一般，服務人員倒是很熱情。但是總是有人去敲門，不知道是幹嘛的。

the air condition does not work we ask reception and they told me it was nice like that 82 f.

Excellent . Wonderful staf . Delicious breakfast. Typical food of the region. Excellent restaurant for dining. And a bar for drinks.

Everybody went above and beyond to make our stay as comfortable as possible. Jonathan the Bartender at Bar&Tono Bar applied all his creativity to prepare COCKTAILS with his personal touch. Wilson, the Bellboy, was always attentive to our transportation needs, William, Paolo, and Jose at the front desk were prompt to guide us and make sure we were informed of all possible venues around the hotel. Davidson, Javier and all personnel at the restaurant and Room Service provided the best eating experience for us.

Very nice hotel in Cali id say one of the best centered Hotels however the Wifi was horrible and some areas of the hotel need remodeling/ paint but otherwise its great stay very welcoming

great place friendly staf , very good food, definitely ill be back

Dear Hotel Management I am writing to express my u**ost satisfaction and gratitude for the exceptional experience I had during my recent stay at Sonesto Hotel. From the moment I arrived, I was greeted with warmth and hospitality that set the tone for the rest of my stay. The staff members were courteous, attentive, and dedicated to ensuring a delightful visit for every guest. However, I wanted to take a moment to specifically acknowledge an outstanding member of your team, Marisol, the housekeeper. Dedication to her role went above and beyond all expectations. It was clear that she took great pride in her work and genuinely cared about ensuring the comfort and satisfaction of her guests. Her attention to detail was remarkable; the cleanliness and tidiness of my room were consistently impeccable. Marisol went the extra mile to cater to my individual needs and preferences. She took the time to understand my requirements and make certain that every aspect of my room was tailored to my liking. Her outstanding level of care and professionalism left a lasting impression on me.I truly believe that Marisol is an outstanding asset to your hotel, and I would wholeheartedly recommend her to anyone seeking exceptional service. Her dedication, passion, and genuine care for her guests make her an exemplary team member.In conclusion, I want to express my gratitude to the entire entire staff at Sonesto Hotel for creating an unforgettable experience. Anthony