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"Excellent! The room was small but very clean and tidy, perfectly adequate. The breakfast was surprisingly the best I had on my entire UK trip. Compared to the Hilton, Hampton Inn, and DoubleTree I stayed at later, their English breakfast with hash browns, sausages, and baked beans was far superior. There's a Sainsbury's supermarket and fast-food places like Pret A Manger right downstairs, which is super convenient. It's a bit of a walk to Cambridge, about 20 minutes on foot. The front desk service was also great and very friendly."

"There was a polish lady at the reception - she was AMAZING! EXTREMELY helpful, friendly, professional. I have stayed in many hotels, also international and 5 star - and she is TOP! One of hte best receptionist I have ever come across. The others were so-so, sometimes unfriendly or not organized, but she made up for all their failures and was EXCEPTIONAL. The door to my room was faulty - so the cleaners never managed to go inside and clean my room while I stayed there for 3 nights, and not all cards worked - so cleaners jsut did not bother to go inside- which was disappointing. Also, the soap dispensers do not work well - very hard to get any soap out. - needs fixing properly."

"My stay at Novotel Cambridge was extremely disappointing due to serious cleanliness issues. Upon checking into Room 205, I discovered visible blood stains on the duvet. This is not a minor oversight — it is a basic hygiene failure. Clean bedding is the absolute minimum standard any guest should expect. Finding blood stains immediately raised concerns about the room being properly cleaned and inspected. I reported the issue and was informed that the bedding had been cleaned again. However, when I returned to check, the stains were still there. This was both frustrating and alarming, as it suggested a lack of proper quality control within housekeeping. Only after escalating the matter was it properly addressed. Charlotte, the manager, eventually upgraded us to an executive room and provided complimentary breakfast, which I appreciate. However, this does not change the fact that the initial room condition was unacceptable and should never have happened in the first place. An upgrade is a service recovery gesture — it does not erase the hygiene concern or the distress caused at the start of our stay. I hope the hotel seriously reviews its cleaning procedures and room inspection standards to prevent future guests from experiencing the same issue. Unfortunately, based on cleanliness alone, I would not rate this stay highly."

"I chose this hotel specifically because it had a washing machine and a kitchen, as I was dropping my child off at school and needed to help them set up their dorm room for a few days. It was a great choice! The location is convenient, right next to a Sainsbury's supermarket. There's a coffee shop nearby for breakfast, and the pizza from the adjacent pizza place is delicious. The bus stop is only about 100 meters away, with connections to the train station and the city center. Just be aware that the buses aren't very frequent, so it's a good idea to check the schedule beforehand. The hotel facilities are very new, and the room was spacious. The kitchen appliances were also fully equipped. Overall, it was a good stay."

"I stayed in Holiday inn during March in room 046. It was a very clean room on arrival with twin beds and a bigger than expected bathroom. It had a good shower with Dove washes. It was a 45 min walk from the Centre of Cambridge along Mill Road or you can get the No 2 bus that costs £3. It was a pleasant walk. The reception staff were very helpful and check in was quick. The room had a good temperature and it was cosy. The bed was very comfortable. The room had a kettle, TV and an iron. The breakfast area was very busy in the mornings. The hot breakfast was ok. The Coffee was Ok there were a range of pastries and muffins all Ok. There were a lot of poor behaved people with a lot of ill behaved children in the breakfast area. Overall I had a comfortable stay. The room itself was very quiet. The images provided are of the room and view from the window, the walk to the hotel. I hope they are helpful."

"It is a wonderful, cozy hotel with an excellent location — just a short walk from the railway station, which is especially convenient when traveling with luggage or children. If you are staying with kids, I highly recommend booking a room with a third bed. It is genuinely comfortable and well thought out, not just a nominal extra bed as is often the case in hotels. The staff are polite, attentive, and always willing to help, which creates a truly welcoming atmosphere. The only area that could use improvement is breakfast. It feels rather basic for a hotel of this standard, and more variety and better quality would be appreciated. Overall, this is a great place to stay in Cambridge, especially for family trips."

"Amazing stay, at an amazing place! Everything located at a walking distance a cafés, food joints, pubs, etc. The hotel staff was amazing and welcoming! Took care of checking in a jiffy. While I didn’t opt for the breakfast, the spread was good enough to start your day. The sleep was comfortable, neat and clean sheets, sink to wash your face and brush your teeth. What more can you ask for! Thank you for the lovely say."

"I had such a wonderful stay at this hotel! The staff were super friendly and helpful from the moment I checked in until I left. The room was clean, cozy and exactly what I needed for my trip. The location was also perfect—it was close to all the places I wanted to visit. I would definitely recommend this hotel to anyone looking for a great place to stay, and I’ll definitely come back next time!"

"Very convenient, a few minutes walk from the train station. Good value for money"

"I've stayed at this Hilton in Cambridge twice now, and both times it felt so welcoming. I booked the same river view room, and it was still just as comfortable and cozy. The front desk and restaurant were all the same, nothing changed. What did change was that this time I drove myself, and the parking was £26 a night – quite expensive! We walked to several Cambridge colleges and the shopping street, all within about ten to fifteen minutes. Cambridge feels much safer than London; you don't have to constantly guard your pockets or clutch your phone here. The breakfast was superb."