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The new Sheraton in Sesimbra is a beautiful building, ideally located, that will certainly provide lots of amenities and attractions in a post-covid era. Its restaurant was one of the few ones opened on New Year's Day in Sesimbra. We decided to try the brunch advertised at Euros 35 per person. The prevailing covid related precautionary measures imposed that the service be terminated by 1pm. We were consequently requested to show up early, namely around its inception at 11.30am. Breakfast was served in the same room until 11am. We arrived around 11.40am but the restaurant was still occupied by breakfast guests. We were asked to wait standing until guests left and the waiters cleaned and disinfected the tables and set up de brunch menu... We were seated at a long table, of which only half had been cleaned for us. The rest of the table was left with its crumbles and stains from the prior occupants. The floor was also left dirty. Then started the chaos. The staff was extremely gentle and meant well but in the absence of a proper system in place, every staff member was serving every guest and ended up serving no one properly... The menu was a buffet, but because of covid no guest was allowed to touch the buffet and needed to be served by a staff member. Even though there were not that many guests, we ended up waiting to be served. We ordered coffees that were forgotten 2 or 3 times, the same with the eggs. We received the tomato, sausage and mushrooms meant to accompany the eggs some 30 minutes before the eggs arrived. As guests, we can only suggest to the restaurant managers to either discontinue the brunch, as not applicable in a covid environment, or to adopt a system that would rationalize staff and guests moves and satisfy everyone. First of all, breakfast should terminate earlier in order to give more time to the staff to clean and prepare the restaurant room before the arrival of the brunch guests. Secondly, one staff member should be dedicated to a single or at most 2 tables and be entirely responsible for that/those tables, helping the guests at the buffet and serving drinks or eggs at the table. We were also disappointed by the lack of originality and diversity of the brunch dishes.

Also below CV19-Bedingungen I expect a hotel that adheres to the facade with four stars to a lot more. Every morning the same processes, coffee in ToGo cups in a paper bag together with a apple and wooden knife, incrusted ”sandwich” in alufolium with always the same coating ( disk cheese disk cooks******e dry without butter). With some luck it managed to not shake the coffee and everything is dry. But this a piece of fruit is now beautifully warm. Or it's all swept and the day and breakfast is ”saturated”. No trace of a table, a normal cup, a normal beet etc. Eating from the hotel kitchen is unfortunately not worth the price. Carpaccio is beautifully made and fully frozen in the middle, so fresh is different. The hamburger on the one hand is “mini” and in the dry bread that falls out when looking (13€) are a joke, unfortunately not funny. Bach now several stays, forcefully as everything else is closed, I will change immediately as soon as alternatives are available. Hotel itself is clean new and modernly furnished, but dues is destroyed by the circumstances described above DANGER!!!!!

The staff is wonderful, i came with my 2 kids, and we had 3 single beds. Beds are comfortable. The bathroom size is correct, not too small, and not too big. The room was cleaned every day. The breakfast bufet is very nice and complete. Thanks again to the staff who are very helpful and kind. The walk to the beach is 5 min, the beach is very nice. I definitely recommend this hotel.

Location is wonderful, and so is the whole building and surroundings. But comparing price/quality there is really something missing. We spent 3 nights in weekend High season, but there was no management at all.We had to wait more than 3 hours before we could have our room, although we send a mail to ask for an earlier check in than 16.00. Not possible, we have to waited till 16.15 . We have been in many 5 stars places all over the world, but never had this situation. Thanks to Mr Joao de Sousa we we're calm down. He treated and helped us later with everything, and that made our stay good. Our superior terras room was located perfect, clean and cool, but the decoration is for that price some dated. The bathroom very small and not really comfortable. In the adults pool only three umbrellas, to protect all the guests from the sun. sunbeds we're not very clean, and the pool towels, is really not done, in a 5 star Hotel member of the Leading hotels of the world. The quality of the breakfast was 3 stars, only 2 sorts of unripe fruit, and no fresh bread at all. We have had diner several times, at the fantastic Terras outside, but please put mores covering to protect people for the extreme sunburning. quality of the food was good, specially my fish was perfect prepared, and again I say, the very kind service of Mr Joao, David, and several other members of the restaurant was really touching. They did their job more than fantastic. So overall, the place has so many strong assets, location, building, history, surroundings, but some for us important details we're missing, and the feeling that there was no management to talk with, but the location is Portugal on it's best! Igo van Hoof

my partner and I stayed here for a week. The location is good and the views are amazing. People are friendly. What surprised me is that the breakfast was not included in the price and to be honest 7,5 euros per person for breakfast is too much, especially what's offered and knowing that if you take breakfast in a local cafe you might pay 3 or 4 per person. The hotel needs urgent maintenance. We had a safe in the room that we could not use as it was not working.

We booked this hotel not knowing much about it from the U.S. we are staying 19 days and it is a wonderful hotel. The people are very nice and professional. The room is very basic like we were looking for and very clean. The breakfast has a great variety of breads and fruit with eggs and sausages. The coffee is very good with a wide variety. I would recommend this to anyone that doesn’t need a fancy place to stay with great service and clean rooms. Thank you Hotel Litau for a great stay.

Wouldn’t stay there again. Booked a stay for 4 days on my birthday week. I have been in Ibis Hotels in Lisbon before, but not in Alfragide. To my disappointment, beds were so small you had to be careful not to fall at night, bathroom seems to be made of plastic and last but not least, there was a hotel refurbishment in process, which means loads of noise early morning, dust, strong smells aaaand our window view close by a white paper. When I address this last one to the reception I was told that it was “to our privacy”. One of the days I tried to open the window to have fresh air, due the strong smell inside the room, and there was no ventilation as there was a paper closing our whole window. Oh and not to mention that cleaning staff touches guests stuff inside the room, so be careful. Luckly our lugagge with valuables was locked. I really don’t mind sharing my candies with anyone, but I feel a bit of attitude to find a box of chocolate half open, and then only the paper of candies on top of the dusty table. If you take, not a problem at all, but at least take the paper with you. Breakfast was good at least. So, in my opinion, not the best place to spend your birthday week and not the best place to stay at all. Will def choose another hotel next time.

Breathtaking location with magnificent views of the Setubal peninsula. One of the best Pousadas of Portugal. A ”must-stay”. Very professional service and superb service. Great room at moderate price. Excellent breakfast.

We got a private room there cause we wanted our own space. Looked decent in the photos. When we arrived the room was quite dirty. Dirt on the walls, toothpaste around the sink and the towels we got had brown stains in it. We did not experience the privateness of our room because the bedroom door has a 2cm gap underneath it so all the stamps on the wooden floor and all the people coming and going (which was alot) along with the maintenace room next door felt like they were in our room. Alot of other smaller things like malfunction noises in the ventilation and very poor quality in the bed. “Breakfast included” was white bread, jam and coffee. BIGGEST PROBLEM is that the bathroom has alot of black mold in it. For example all around the shower and the shower glass and around the sink. After two nights we contacted the staff and told them about all these things listed above and we wanted to move out of that room and go somewhere else. So they told us that I had to send an email which would be forwarded to their supervisor, which I did. I checked upon them multiple times with calls, emails and direct conversation. Their supervisor, who was not there, would contact me which he never did. I am well aware this is not a 5 star accomodation but this is not ok in any accomodation that you pay for. I’ve been all around the world staying in allkinds of accomodations but this was my worst experience. Not only because of the room situation but because of the staffmembers who didnt even try to make things better by for example clean the room, offer us new towels offer us new bedroom. We paid 156€/night there. When the client points out things that are poor and could easily be fixed, just fix it and at least try to make them happy. WOT Lisbon Patio … Do better !

This is a 3-star hotel masquerading as a 4-star hotel. The units that were recently renovated got the landlord special: the doorknobs were falling off the bathroom door, the A/C just didn’t work (the staff insisted it did, but we needed to open the window regardless), and the shower doesn’t have a proper barrier so water gets literally everywhere despite your best efforts. The rooms are tiny giving you no space to get takeout or eat a snack. There are plenty of tables downstairs and poolside but the staff insist you cannot bring outside food even though there is no restaurant using those tables and the tables have no use outside of breakfast. The rooms are expensive for the location and amenities. There is a pool but honestly you don’t come to Portugal to swim in a hotel pool. I’ve stayed at many hotels and I’ve never had a worse experience at a so-called “4-star” hotel. At least with 3 star hotels they’re cheaper and you know what you’re getting. We actually had a better stay at another local hotel last week. A large family suite with powerful air conditioning for far less than this tiny double bed room with a vent that blows oddly humid and slightly cool air.